COVID-19 Impact on Chatbot Market, Global Research Reports 2020-2021

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Date: 25-May-2020
No. of pages: 94
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This report covers market size and forecasts of Chatbot, including the following market information:

  • Global Chatbot Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million) & (kUnits)

  • Global Chatbot Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million) & (kUnits)

  • Global Chatbot Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million) & (kUnits)

  • Global Chatbot Market Size by Company, 2019- 2020 (quarterly data), (US$ Million) & (kUnits)

Key market players

Major competitors identified in this market include ArtificialSolutions, IBM Watson, NaunceCommunications, eGainCoporation, CreativeVirtual, NextItCorp., CX Company, Speaktoit, Customer, Codebaby, etc.

Based on the Region:

  • Asia-Pacific (China, Japan, South Korea, India and ASEAN)

  • North America (US and Canada)

  • Europe (Germany, France, UK and Italy)

  • Rest of World (Latin America, Middle East & Africa)

Based on the Type:

  • Standalone

  • Web-based

  • Messenger-based

Based on the Application:

  • Healthcare

  • Retail

  • Banking, Financial Services, and Insurance (BFSI)

  • Media and entertainment

  • Travel & Tourism

  • E-commerce

  • Others

COVID-19 Impact on Chatbot Market, Global Research Reports 2020-2021

Table of Contents
1.1 Research Scope
1.2 Market Segmentation
1.3 Research Objectives
1.4 Research Methodology
1.4.1 Research Process
1.4.2 Data Triangulation
1.4.3 Research Approach
1.4.4 Base Year
1.5 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth
1.5.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
1.5.2 Covid-19 Impact: Commodity Prices Indices
1.5.3 Covid-19 Impact: Global Major Government Policy
1.6 The Covid-19 Impact on Chatbot Industry
1.7 COVID-19 Impact: Chatbot Market Trends
2 Global Chatbot Quarterly Market Size Analysis
2.1 Chatbot Business Impact Assessment - COVID-19
2.1.1 Global Chatbot Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
2.1.2 Global Chatbot Price, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
2.2 Global Chatbot Quarterly Market Size 2020-2021
2.3 COVID-19-Driven Market Dynamics and Factor Analysis
2.3.1 Drivers
2.3.2 Restraints
2.3.3 Opportunities
2.3.4 Challenges
3 Quarterly Competitive Assessment, 2020
3.1 Global Chatbot Quarterly Market Size by Manufacturers, 2019 VS 2020
3.2 Global Chatbot Factory Price by Manufacturers
3.3 Location of Key Manufacturers Chatbot Manufacturing Factories and Area Served
3.4 Date of Key Manufacturers Enter into Chatbot Market
3.5 Key Manufacturers Chatbot Product Offered
3.6 Mergers & Acquisitions, Expansion Plans
4 Impact of Covid-19 on Chatbot Segments, By Type
4.1 Introduction
1.4.1 Standalone
1.4.2 Web-based
1.4.3 Messenger-based
4.2 By Type, Global Chatbot Market Size, 2019-2021
4.2.1 By Type, Global Chatbot Market Size by Type, 2020-2021
4.2.2 By Type, Global Chatbot Price, 2020-2021
5 Impact of Covid-19 on Chatbot Segments, By Application
5.1 Overview
5.5.1 Healthcare
5.5.2 Retail
5.5.3 Banking, Financial Services, and Insurance (BFSI)
5.5.4 Media and entertainment
5.5.5 Travel & Tourism
5.5.6 E-commerce
5.5.7 Others
5.2 By Application, Global Chatbot Market Size, 2019-2021
5.2.1 By Application, Global Chatbot Market Size by Application, 2019-2021
5.2.2 By Application, Global Chatbot Price, 2020-2021
6 Geographic Analysis
6.1 Introduction
6.2 North America
6.2.1 Macroeconomic Indicators of US
6.2.2 US
6.2.3 Canada
6.3 Europe
6.3.1 Macroeconomic Indicators of Europe
6.3.2 Germany
6.3.3 France
6.3.4 UK
6.3.5 Italy
6.4 Asia-Pacific
6.4.1 Macroeconomic Indicators of Asia-Pacific
6.4.2 China
6.4.3 Japan
6.4.4 South Korea
6.4.5 India
6.4.6 ASEAN
6.5 Rest of World
6.5.1 Latin America
6.5.2 Middle East and Africa
7 Company Profiles
7.1 ArtificialSolutions
7.1.1 ArtificialSolutions Business Overview
7.1.2 ArtificialSolutions Chatbot Quarterly Production and Revenue, 2020
7.1.3 ArtificialSolutions Chatbot Product Introduction
7.1.4 ArtificialSolutions Response to COVID-19 and Related Developments
7.2 IBM Watson
7.2.1 IBM Watson Business Overview
7.2.2 IBM Watson Chatbot Quarterly Production and Revenue, 2020
7.2.3 IBM Watson Chatbot Product Introduction
7.2.4 IBM Watson Response to COVID-19 and Related Developments
7.3 NaunceCommunications
7.3.1 NaunceCommunications Business Overview
7.3.2 NaunceCommunications Chatbot Quarterly Production and Revenue, 2020
7.3.3 NaunceCommunications Chatbot Product Introduction
7.3.4 NaunceCommunications Response to COVID-19 and Related Developments
7.4 eGainCoporation
7.4.1 eGainCoporation Business Overview
7.4.2 eGainCoporation Chatbot Quarterly Production and Revenue, 2020
7.4.3 eGainCoporation Chatbot Product Introduction
7.4.4 eGainCoporation Response to COVID-19 and Related Developments
7.5 CreativeVirtual
7.5.1 CreativeVirtual Business Overview
7.5.2 CreativeVirtual Chatbot Quarterly Production and Revenue, 2020
7.5.3 CreativeVirtual Chatbot Product Introduction
7.5.4 CreativeVirtual Response to COVID-19 and Related Developments
7.6 NextItCorp.
7.6.1 NextItCorp. Business Overview
7.6.2 NextItCorp. Chatbot Quarterly Production and Revenue, 2020
7.6.3 NextItCorp. Chatbot Product Introduction
7.6.4 NextItCorp. Response to COVID-19 and Related Developments
7.7 CX Company
7.7.1 CX Company Business Overview
7.7.2 CX Company Chatbot Quarterly Production and Revenue, 2020
7.7.3 CX Company Chatbot Product Introduction
7.7.4 CX Company Response to COVID-19 and Related Developments
7.8 Speaktoit
7.8.1 Speaktoit Business Overview
7.8.2 Speaktoit Chatbot Quarterly Production and Revenue, 2020
7.8.3 Speaktoit Chatbot Product Introduction
7.8.4 Speaktoit Response to COVID-19 and Related Developments
7.9 Customer
7.9.1 Customer Business Overview
7.9.2 Customer Chatbot Quarterly Production and Revenue, 2020
7.9.3 Customer Chatbot Product Introduction
7.9.4 Customer Response to COVID-19 and Related Developments
7.10 Codebaby
7.10.1 Codebaby Business Overview
7.10.2 Codebaby Chatbot Quarterly Production and Revenue, 2020
7.10.3 Codebaby Chatbot Product Introduction
7.10.4 Codebaby Response to COVID-19 and Related Developments
8 Supply Chain and Sales Channels Analysis
8.1 Chatbot Supply Chain Analysis
8.1.1 Chatbot Supply Chain Analysis
8.1.2 Covid-19 Impact on Chatbot Supply Chain
8.2 Distribution Channels Analysis
8.2.1 Chatbot Distribution Channels
8.2.2 Covid-19 Impact on Chatbot Distribution Channels
8.2.3 Chatbot Distributors
8.3 Chatbot Customers
9 Key Findings
10 Appendix
10.1 About Us
10.2 Disclaimer
List of Tables

Table 1. Overview of the World Economic Outlook Projections
Table 2. Summary of World Real per Capita Output (Annual percent change; in international currency at purchasing power parity)
Table 3. European Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 4. Asian and Pacific Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 5. Western Hemisphere Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 6. Middle Eastern and Central Asian Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 7. Covid-19 Impact: Global Major Government Policy
Table 8. The Covid-19 Impact on Chatbot Assessment
Table 9. COVID-19 Impact: Chatbot Market Trends
Table 10. COVID-19 Impact Global Chatbot Market Size
Table 11. Global Chatbot Market Size Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026 (kUnits)
Table 12. Global Chatbot Price, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026, (USD/Unit)
Table 13. Global Chatbot Quarterly Market Size, 2020 (US$ Million) & (kUnits)
Table 14. Global Chatbot Market Size, Pre-COVID-19 and Post- COVID-19 Quarterly Comparison, 2020-2021 (US$ Million)
Table 15. Global Chatbot Market Size, Pre-COVID-19 and Post- COVID-19 Quarterly Comparison, 2020-2021 (kUnits)
Table 16. Global Chatbot Market Growth Drivers
Table 17. Global Chatbot Market Restraints
Table 18. Global Chatbot Market Opportunities
Table 19. Global Chatbot Market Challenges
Table 20. Key Manufacturers Chatbot Quarterly Revenue, 2019 VS 2020 (US$ Million)
Table 21. Top Manufacturers, Chatbot Market Size, 2019 (kUnits) & (US$ Million)
Table 22. Chatbot Factory Price by Manufacturers 2020 (USD/Unit)
Table 23. Location of Key Manufacturers Chatbot Manufacturing Plants
Table 24. Key Manufacturers Chatbot Market Served
Table 25. Date of Key Manufacturers Enter into Chatbot Market
Table 26. Key Manufacturers Chatbot Product Type
Table 27. Mergers & Acquisitions, Expansion Plans
Table 28. Global Chatbot Market Size by Type, 2020, (US$ Million)
Table 29. Global Chatbot Market Size by Type, 2020 (kUnits)
Table 30. Global Chatbot Price: by Type, 2020-2021 (USD/Unit)
Table 31. Global Chatbot Market Size by Application: 2020-2021 (US$ Million)
Table 32. Global Chatbot Market Size by Application, 2020-2021 (kUnits)
Table 33. Global Chatbot Price: by Application, 2020-2021 (USD/Unit)
Table 34. Global Chatbot Market Size by Region, 2019-2021 (US$ Million)
Table 35. Global Chatbot Market Size by Region, 2019-2021 (kUnits)
Table 36. By Country, North America Chatbot Market Size, 2019-2021 (US$ Million)
Table 37. By Country, North America Chatbot Market Size, 2019-2021 (kUnits)
Table 38. US Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 39. Canada Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 40. Macroeconomic Indicators of Europe (Germany, France, UK and Italy)
Table 41. By Country, Europe Chatbot Market Size, 2019-2021 (US$ Million)
Table 42. By Country, Europe Chatbot Market Size, 2019-2021 (kUnits)
Table 43. Germany Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 44. France Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 45. UK Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 46. Italy Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 47. Macroeconomic Indicators of Asia-Pacific (China, Japan, South Korea, India and ASEAN)
Table 48. By Region, Asia-Pacific Chatbot Market Size, 2019-2021 (US$ Million)
Table 49. By Region, Asia-Pacific Chatbot Market Size, 2019-2021 (kUnits)
Table 50. China Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 51. Japan Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 52. South Korea Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 53. India Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 54. ASEAN Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 55. Latin America Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 56. Middle East and Africa Chatbot Market Size, 2019-2021 (US$ Million) & (kUnits)
Table 57. ArtificialSolutions Business Overview
Table 58. ArtificialSolutions Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 59. ArtificialSolutions Chatbot Product
Table 60. ArtificialSolutions Response to COVID-19 and Related Developments
Table 61. IBM Watson Business Overview
Table 62. IBM Watson Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 63. IBM Watson Chatbot Product
Table 64. IBM Watson Response to COVID-19 and Related Developments
Table 65. NaunceCommunications Business Overview
Table 66. NaunceCommunications Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 67. NaunceCommunications Chatbot Product
Table 68. NaunceCommunications Response to COVID-19 and Related Developments
Table 69. eGainCoporation Business Overview
Table 70. eGainCoporation Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 71. eGainCoporation Chatbot Product
Table 72. eGainCoporation Response to COVID-19 and Related Developments
Table 73. CreativeVirtual Business Overview
Table 74. CreativeVirtual Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 75. CreativeVirtual Chatbot Product
Table 76. CreativeVirtual Response to COVID-19 and Related Developments
Table 77. NextItCorp. Business Overview
Table 78. NextItCorp. Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 79. NextItCorp. Chatbot Product
Table 80. NextItCorp. Response to COVID-19 and Related Developments
Table 81. CX Company Business Overview
Table 82. CX Company Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 83. CX Company Chatbot Product
Table 84. CX Company Response to COVID-19 and Related Developments
Table 85. Speaktoit Business Overview
Table 86. Speaktoit Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 87. Speaktoit Chatbot Product
Table 88. Speaktoit Response to COVID-19 and Related Developments
Table 89. Customer Business Overview
Table 90. Customer Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 91. Customer Chatbot Product
Table 92. Customer Response to COVID-19 and Related Developments
Table 93. Codebaby Business Overview
Table 94. Codebaby Chatbot Production (kUnits), Revenue (US$ Million), Price (USD/Unit) and Gross Margin, (Q1, Q2, Q3, Q4) Quarter 2020
Table 95. Codebaby Chatbot Product
Table 96. Codebaby Response to COVID-19 and Related Developments
Table 97. Chatbot Distributors List
Table 98. Chatbot Customers List
Table 99. Covid-19 Impact on Chatbot Customers
List of Figures

Figure 1. Chatbot Product Picture
Figure 2. Chatbot Market Segmentation
Figure 3. Research Objectives
Figure 4. Research Process
Figure 5. Data Triangulation
Figure 6. Research Approach
Figure 7. Commodity Prices-Metals Price Indices
Figure 8. Commodity Prices- Precious Metal Price Indices
Figure 9. Commodity Prices- Agricultural Raw Material Price Indices
Figure 10. Commodity Prices- Food and Beverage Price Indices
Figure 11. Commodity Prices- Fertilizer Price Indices
Figure 12. Commodity Prices- Energy Price Indices
Figure 13. G20+: Economic Policy Responses to COVID-19
Figure 14. Global Chatbot Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026 (US$ Million)
Figure 15. Global Chatbot Market Size, Pre-COVID-19 and Post- COVID-19, Year-over-Year Growth Rate, 2015-2026 (%)
Figure 16. Global Chatbot Market Size, Quarterly Growth, 2020-2021 (%)
Figure 17. Global Chatbot Market Size, Market Share by Type, 2019 VS 2020 (%)
Figure 18. Global Chatbot Market Size, Market Share by Application, 2019 VS 2020 (%)
Figure 19. Global Chatbot Market Size Market Share by Region, 2019 VS 2020 (%)
Figure 20. United States Composite PMI and GDP
Figure 21. Eurozone Composite PMI and GDP
Figure 22. Eurozone Core v. Periphery PMI Output Indices
Figure 23. Core v. Periphery PMI Employment Indices
Figure 24. UK Composite PMI and GDP
Figure 25. Caixin China Composite Output Index
Figure 26. Caixin China General Services Business Activity Index
Figure 27. Japan Composite Output Index
Figure 28. South Korea Manufacturing PMI
Figure 29. India Composite Output Index
Figure 30. ASEAN Manufacturing PMI
Figure 31. By Region, Asia-Pacific Chatbot Market Size Market Share, 2019-2021
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