COVID-19 Impact on Bot Services Market, Global Research Reports 2020-2021

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Date: 28-May-2020
No. of pages: 93
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This report covers market size and forecasts of Bot Services, including the following market information:

  • Global Bot Services Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Bot Services Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Bot Services Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Bot Services Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)

Segment by Type

Major competitors identified in this market include Microsoft, IBM, Facebook, Google, Amazon Web Services, Nuance Communications, Aspect Software, Inbenta Technologies, Creative Virtual, 24/7 Customer, Cognicor Technologies, Astute Solutions, etc.

Based on the Region:

  • Asia-Pacific (China, Japan, South Korea, India and ASEAN)

  • North America (US and Canada)

  • Europe (Germany, France, UK and Italy)

  • Rest of World (Latin America, Middle East & Africa)

Based on the Type:

  • Framework

  • Platform

Based on the Application:

  • Banking, Financial Services, and Insurance (BFSI)

  • Retail and eCommerce

  • Healthcare

  • Government

  • Travel and Hospitality

  • Others

COVID-19 Impact on Bot Services Market, Global Research Reports 2020-2021

Table of Contents
1.1 Research Scope
1.2 Market Segmentation
1.3 Research Objectives
1.4 Research Methodology
1.4.1 Research Process
1.4.2 Data Triangulation
1.4.3 Research Approach
1.4.4 Base Year
1.5 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth
1.5.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
1.5.2 Covid-19 Impact: Commodity Prices Indices
1.5.3 Covid-19 Impact: Global Major Government Policy
1.6 The Covid-19 Impact on Bot Services Industry
1.7 COVID-19 Impact: Bot Services Market Trends
2 Global Bot Services Quarterly Market Size Analysis
2.1 Bot Services Business Impact Assessment - COVID-19
2.1.1 Global Bot Services Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
2.2 Global Bot Services Quarterly Market Size 2020-2021
2.3 COVID-19-Driven Market Dynamics and Factor Analysis
2.3.1 Drivers
2.3.2 Restraints
2.3.3 Opportunities
2.3.4 Challenges
3 Quarterly Competitive Assessment, 2020
3.1 By Players, Global Bot Services Quarterly Market Size, 2019 VS 2020
3.2 By Players, Bot Services Headquarters and Area Served
3.3 Date of Key Players Enter into Bot Services Market
3.4 Key Players Bot Services Product Offered
3.5 Mergers & Acquisitions, Expansion Plans
4 Impact of Covid-19 on Bot Services Segments, By Type
4.1 Introduction
1.4.1 Framework
1.4.2 Platform
4.2 By Type, Global Bot Services Market Size, 2019-2021
5 Impact of Covid-19 on Bot Services Segments, By Application
5.1 Overview
5.5.1 Banking, Financial Services, and Insurance (BFSI)
5.5.2 Retail and eCommerce
5.5.3 Healthcare
5.5.4 Government
5.5.5 Travel and Hospitality
5.5.6 Others
5.2 By Application, Global Bot Services Market Size, 2019-2021
5.2.1 By Application, Global Bot Services Market Size by Application, 2019-2021
6 Geographic Analysis
6.1 Introduction
6.2 North America
6.2.1 Macroeconomic Indicators of US
6.2.2 US
6.2.3 Canada
6.3 Europe
6.3.1 Macroeconomic Indicators of Europe
6.3.2 Germany
6.3.3 France
6.3.4 UK
6.3.5 Italy
6.4 Asia-Pacific
6.4.1 Macroeconomic Indicators of Asia-Pacific
6.4.2 China
6.4.3 Japan
6.4.4 South Korea
6.4.5 India
6.4.6 ASEAN
6.5 Rest of World
6.5.1 Latin America
6.5.2 Middle East and Africa
7 Company Profiles
7.1 Microsoft
7.1.1 Microsoft Business Overview
7.1.2 Microsoft Bot Services Quarterly Revenue, 2020
7.1.3 Microsoft Bot Services Product Introduction
7.1.4 Microsoft Response to COVID-19 and Related Developments
7.2 IBM
7.2.1 IBM Business Overview
7.2.2 IBM Bot Services Quarterly Revenue, 2020
7.2.3 IBM Bot Services Product Introduction
7.2.4 IBM Response to COVID-19 and Related Developments
7.3 Facebook
7.3.1 Facebook Business Overview
7.3.2 Facebook Bot Services Quarterly Revenue, 2020
7.3.3 Facebook Bot Services Product Introduction
7.3.4 Facebook Response to COVID-19 and Related Developments
7.4 Google
7.4.1 Google Business Overview
7.4.2 Google Bot Services Quarterly Revenue, 2020
7.4.3 Google Bot Services Product Introduction
7.4.4 Google Response to COVID-19 and Related Developments
7.5 Amazon Web Services
7.5.1 Amazon Web Services Business Overview
7.5.2 Amazon Web Services Bot Services Quarterly Revenue, 2020
7.5.3 Amazon Web Services Bot Services Product Introduction
7.5.4 Amazon Web Services Response to COVID-19 and Related Developments
7.6 Nuance Communications
7.6.1 Nuance Communications Business Overview
7.6.2 Nuance Communications Bot Services Quarterly Revenue, 2020
7.6.3 Nuance Communications Bot Services Product Introduction
7.6.4 Nuance Communications Response to COVID-19 and Related Developments
7.7 Aspect Software
7.7.1 Aspect Software Business Overview
7.7.2 Aspect Software Bot Services Quarterly Revenue, 2020
7.7.3 Aspect Software Bot Services Product Introduction
7.7.4 Aspect Software Response to COVID-19 and Related Developments
7.8 Inbenta Technologies
7.8.1 Inbenta Technologies Business Overview
7.8.2 Inbenta Technologies Bot Services Quarterly Revenue, 2020
7.8.3 Inbenta Technologies Bot Services Product Introduction
7.8.4 Inbenta Technologies Response to COVID-19 and Related Developments
7.9 Creative Virtual
7.9.1 Creative Virtual Business Overview
7.9.2 Creative Virtual Bot Services Quarterly Revenue, 2020
7.9.3 Creative Virtual Bot Services Product Introduction
7.9.4 Creative Virtual Response to COVID-19 and Related Developments
7.10 24/7 Customer
7.10.1 24/7 Customer Business Overview
7.10.2 24/7 Customer Bot Services Quarterly Revenue, 2020
7.10.3 24/7 Customer Bot Services Product Introduction
7.10.4 24/7 Customer Response to COVID-19 and Related Developments
7.11 Cognicor Technologies
7.11.1 Cognicor Technologies Business Overview
7.11.2 Cognicor Technologies Bot Services Quarterly Revenue, 2020
7.11.3 Cognicor Technologies Bot Services Product Introduction
7.11.4 Cognicor Technologies Response to COVID-19 and Related Developments
7.12 Astute Solutions
7.12.1 Astute Solutions Business Overview
7.12.2 Astute Solutions Bot Services Quarterly Revenue, 2020
7.12.3 Astute Solutions Bot Services Product Introduction
7.12.4 Astute Solutions Response to COVID-19 and Related Developments
8 Key Findings
9 Appendix
9.1 About US
9.2 Disclaimer
List of Tables

Table 1. Overview of the World Economic Outlook Projections
Table 2. Summary of World Real per Capita Output (Annual percent change; in international currency at purchasing power parity)
Table 3. European Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 4. Asian and Pacific Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 5. Western Hemisphere Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 6. Middle Eastern and Central Asian Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 7. Covid-19 Impact: Global Major Government Policy
Table 8. The Covid-19 Impact on Bot Services Assessment
Table 9. COVID-19 Impact: Bot Services Market Trends
Table 10. COVID-19 Impact Global Bot Services Market Size
Table 11. Global Bot Services Quarterly Market Size, 2020 (US$ Million)
Table 12. Global Bot Services Market Size, Pre-COVID-19 and Post- COVID-19 Quarterly Comparison, 2020-2021 (US$ Million)
Table 13. Global Bot Services Market Growth Drivers
Table 14. Global Bot Services Market Restraints
Table 15. Global Bot Services Market Opportunities
Table 16. Global Bot Services Market Challenges
Table 17. By Players, Bot Services Quarterly Revenue, 2019 VS 2020 (US$ Million)
Table 18. Key Players, Bot Services Revenue Market Share, 2019 VS 2020 (%)
Table 19. Key Bot Services Players Headquarters and Area Served
Table 20. Date of Key Players Enter into Bot Services Market
Table 21. Key Players Bot Services Product Type
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. By Players, Global Bot Services Market Size 2019-2021, (US$ Million)
Table 24. Global Bot Services Market Size by Application: 2019-2021 (US$ Million)
Table 25. Global Bot Services Market Size by Region, 2019-2021 (US$ Million)
Table 26. By Country, North America Bot Services Market Size, 2019-2021 (US$ Million)
Table 27. By Type, US Bot Services Market Size, 2019-2021 (US$ Million)
Table 28. By Application, US Bot Services Market Size, 2019-2021 (US$ Million)
Table 29. By Type, Canada Bot Services Market Size, 2019-2021 (US$ Million)
Table 30. By Application, Canada Bot Services Market Size, 2019-2021 (US$ Million)
Table 31. Macroeconomic Indicators of Europe (Germany, France, UK and Italy)
Table 32. By Country, Europe Bot Services Market Size, 2019-2021 (US$ Million)
Table 33. By Type, Germany Bot Services Market Size, 2019-2021 (US$ Million)
Table 34. By Application, Germany Bot Services Market Size, 2019-2021 (US$ Million)
Table 35. By Type, France Bot Services Market Size, 2019-2021 (US$ Million)
Table 36. By Application, France Bot Services Market Size, 2019-2021 (US$ Million)
Table 37. By Type, UK Bot Services Market Size, 2019-2021 (US$ Million)
Table 38. By Application, UK Bot Services Market Size, 2019-2021 (US$ Million)
Table 39. By Type, Italy Bot Services Market Size, 2019-2021 (US$ Million)
Table 40. By Application, Italy Bot Services Market Size, 2019-2021 (US$ Million)
Table 41. Macroeconomic Indicators of Asia-Pacific (China, Japan, South Korea, India and ASEAN)
Table 42. By Region, Asia-Pacific Bot Services Market Size, 2019-2021 (US$ Million)
Table 43. By Type, China Bot Services Market Size, 2019-2021 (US$ Million)
Table 44. By Application, China Bot Services Market Size, 2019-2021 (US$ Million)
Table 45. By Type, Japan Bot Services Market Size, 2019-2021 (US$ Million)
Table 46. By Application, Japan Bot Services Market Size, 2019-2021 (US$ Million)
Table 47. By Type, South Korea Bot Services Market Size, 2019-2021 (US$ Million)
Table 48. By Application, South Korea Bot Services Market Size, 2019-2021 (US$ Million)
Table 49. By Type, India Bot Services Market Size, 2019-2021 (US$ Million)
Table 50. By Application, India Bot Services Market Size, 2019-2021 (US$ Million)
Table 51. By Type, ASEAN Bot Services Market Size, 2019-2021 (US$ Million)
Table 52. By Application, ASEAN Bot Services Market Size, 2019-2021 (US$ Million)
Table 53. By Type, Latin America Bot Services Market Size, 2019-2021 (US$ Million)
Table 54. By Application, Latin America Bot Services Market Size, 2019-2021 (US$ Million)
Table 55. By Type, Middle East and Africa Bot Services Market Size, 2019-2021 (US$ Million)
Table 56. By Application, Middle East and Africa Bot Services Market Size, 2019-2021 (US$ Million)
Table 57. Microsoft Business Overview
Table 58. Microsoft Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 59. Microsoft Bot Services Product
Table 60. Microsoft Response to COVID-19 and Related Developments
Table 61. IBM Business Overview
Table 62. IBM Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 63. IBM Bot Services Product
Table 64. IBM Response to COVID-19 and Related Developments
Table 65. Facebook Business Overview
Table 66. Facebook Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 67. Facebook Bot Services Product
Table 68. Facebook Response to COVID-19 and Related Developments
Table 69. Google Business Overview
Table 70. Google Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 71. Google Bot Services Product
Table 72. Google Response to COVID-19 and Related Developments
Table 73. Amazon Web Services Business Overview
Table 74. Amazon Web Services Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 75. Amazon Web Services Bot Services Product
Table 76. Amazon Web Services Response to COVID-19 and Related Developments
Table 77. Nuance Communications Business Overview
Table 78. Nuance Communications Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 79. Nuance Communications Bot Services Product
Table 80. Nuance Communications Response to COVID-19 and Related Developments
Table 81. Aspect Software Business Overview
Table 82. Aspect Software Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 83. Aspect Software Bot Services Product
Table 84. Aspect Software Response to COVID-19 and Related Developments
Table 85. Inbenta Technologies Business Overview
Table 86. Inbenta Technologies Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 87. Inbenta Technologies Bot Services Product
Table 88. Inbenta Technologies Response to COVID-19 and Related Developments
Table 89. Creative Virtual Business Overview
Table 90. Creative Virtual Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 91. Creative Virtual Bot Services Product
Table 92. Creative Virtual Response to COVID-19 and Related Developments
Table 93. 24/7 Customer Business Overview
Table 94. 24/7 Customer Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 95. 24/7 Customer Bot Services Product
Table 96. 24/7 Customer Response to COVID-19 and Related Developments
Table 97. Cognicor Technologies Business Overview
Table 98. Cognicor Technologies Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 99. Cognicor Technologies Bot Services Product
Table 100. Cognicor Technologies Response to COVID-19 and Related Developments
Table 101. Astute Solutions Business Overview
Table 102. Astute Solutions Bot Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 103. Astute Solutions Bot Services Product
Table 104. Astute Solutions Response to COVID-19 and Related Developments
List of Figures

Figure 1. Bot Services Product Picture
Figure 2. Bot Services Market Segmentation
Figure 3. Research Objectives
Figure 4. Research Process
Figure 5. Data Triangulation
Figure 6. Research Approach
Figure 7. Commodity Prices-Metals Price Indices
Figure 8. Commodity Prices- Precious Metal Price Indices
Figure 9. Commodity Prices- Agricultural Raw Material Price Indices
Figure 10. Commodity Prices- Food and Beverage Price Indices
Figure 11. Commodity Prices- Fertilizer Price Indices
Figure 12. Commodity Prices- Energy Price Indices
Figure 13. G20+: Economic Policy Responses to COVID-19
Figure 14. Global Bot Services Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026 (US$ Million)
Figure 15. Global Bot Services Market Size, Pre-COVID-19 and Post- COVID-19, Year-over-Year Growth Rate, 2015-2026 (%)
Figure 16. Global Bot Services Market Size, Quarterly Growth, 2020-2021 (%)
Figure 17. Global Bot Services Market Size, Market Share by Type, 2019 VS 2020 (%)
Figure 18. Global Bot Services Market Size, Market Share by Application, 2019 VS 2020 (%)
Figure 19. Global Bot Services Market Size Market Share by Region, 2019 VS 2020 (%)
Figure 20. United States Composite PMI and GDP
Figure 21. Eurozone Composite PMI and GDP
Figure 22. Eurozone Core v. Periphery PMI Output Indices
Figure 23. Core v. Periphery PMI Employment Indices
Figure 24. UK Composite PMI and GDP
Figure 25. Caixin China Composite Output Index
Figure 26. Caixin China General Services Business Activity Index
Figure 27. Japan Composite Output Index
Figure 28. South Korea Manufacturing PMI
Figure 29. India Composite Output Index
Figure 30. ASEAN Manufacturing PMI
Figure 31. By Region, Asia-Pacific Bot Services Market Size Market Share, 2019-2021
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