Citizen Services AI Market by Technology (ML, NLP, Image Processing and Face Recognition), Vertical (Transportation, Healthcare, Government & Public Sector, Energy & Utilities, Agriculture, and Education & Training) and Region - Global Forecast to 2027

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Date: 07-Nov-2022
No. of pages: 250
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The global citizen services AI market is projected to grow from USD 6.5 Billion in 2022 to USD 41.0 Billion by 2027, at a CAGR of 44.5% during the forecast period. Governments across the globe had begun to adopt cutting-edge technologies, such as artificial intelligence (AI) and machine learning (ML), to hasten the delivery of a number of citizen services. The concept is to actively bring those services to citizens, rather than waiting for citizens to request government services.

The use of Al in the public sector can improve governing bodies' day-to-day operations as well as facilitate efficient long-term planning that will help the government take on more challenging and long-term social and cultural challenges.

The major market players, such as IBM, Microsoft, ServiceNow, AWS, and Accenture, have adopted numerous growth strategies, which include acquisitions, new product launches, product enhancements, and business expansions, to enhance their market shares.

By deployment mode, cloud segment to lead market during forecast period

The cloud-based citizen services AI deployment mode is an economical and effective approach for enterprises to handle big data concerns. There is also a shift from traditional on-premises voice biometrics solutions to cloud-based AI solutions across large enterprises and SMEs, due to the increasing number of cloud-based applications. The cloud deployment mode is projected to grow from USD 2,724 million in 2022 to USD 16,357 million by 2027.

By component, services segment to register higher CAGR than solution segment during forecast period

Due to the growing need for businesses and governmental organizations to improve their operational efficiency in order to provide citizens with better service, the entire services market is expanding significantly. The services segment allows businesses to monitor, assess, and analyze the need of citizens. By component, the services segment is projected to register a higher CAGR of 46.9% during the forecast period.

Asia Pacific market to register highest CAGR during forecast period

The citizen services AI market is projected to register the highest CAGR of 49.3% in the Asia Pacific region during the forecast period. Many government organizations have shifted their focus toward delivering improved citizen services as a result of the rapid improvements in cloud computing and IoT. Organizations are quickly implementing citizen services AI products and services with an intent to increase operational efficiency and business agility. To boost the penetration of public initiatives across various bodies, governments, particularly those in emerging economies, are making huge technology transformation efforts.

Breakdown of Primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the citizen services AI market.


  • By Company: Tier I: 34%, Tier II: 43%, and Tier III: 23%

  • By Designation: C-Level Executives: 50%, D-Level Executives: 30%, and Managers: 20%

  • By Region: Asia Pacific: 30%, Europe: 30%, North America: 25%, Middle East & Africa: 10%, Latin America: 5%


The report includes the study of key players offering citizen services AI. It profiles major vendors in the citizen services AI market. The major players in this market include IBM (US), ServiceNow (US), AWS (US), NVIDIA (US), Microsoft (US), Intel (US), Alfresco (US), Waymo (US), Voyager Labs (US), Accenture (Ireland), Alibaba (China), Tencent (China), Pegasystems (US), Baidu (China), Automation Anywhere (US), OpenText (Canada), H2O.AI (US), and ADDO (Singapore).

Research Coverage

This study covers the citizen services AI market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as component, application, organization size, deployment mode, vertical, and region. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report

The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall citizen services AI market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.  

Citizen Services AI Market by Technology (ML, NLP, Image Processing and Face Recognition), Vertical (Transportation, Healthcare, Government & Public Sector, Energy & Utilities, Agriculture, and Education & Training) and Region - Global Forecast to 2027

Table Of Contents

1 Introduction
1.1 Objectives Of The Study
1.2 Market Definition
1.2.1 Inclusions And Exclusions
1.3 Market Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.3.3 Years Considered For The Study
1.4 Currency Considered
1.5 Stakeholders
1.6 Summary Of Changes

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakup Of Primary Profiles
2.1.2.2 Key Industry Insights
2.2 Market Breakup And Data Triangulation
2.3 Market Size Estimation
2.3.1 Top-Down Approach
2.3.2 Bottom-Up Approach
2.4 Market Forecast
2.5 Company Evaluation Matrix Methodology
2.6 Startup/Sme Evaluation Matrix Methodology
2.7 Assumptions For The Study
2.8 Limitations Of The Study

3 Executive Summary

4 Premium Insights
4.1 Attractive Opportunities For Players In Citizen Services Ai Market
4.2 Market, By Vertical
4.3 Market, By Region
4.4 Market, By Component And Deployment Mode

5 Market Overview And Industry Trends
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Need For It Modernization
5.2.1.2 Integration Of Ai And Analytics With Citizen Services
5.2.1.3 Growing Demand For Automation
5.2.1.4 Low Operational And Initial Costs
5.2.2 Restraints
5.2.2.1 Lack Of Specialized Expertise
5.2.2.1 Lack Of Awareness Among Government Organizations About New Technologies
5.2.3 Opportunities
5.2.3.1 Increasing Demand For Citizen Services Ai
5.2.3.2 Advent Of New Technologies
5.2.3.3 Organizations’ Willingness To Use Advanced Technologies To Create Opportunities
5.2.4 Challenges
5.2.4.1 Issues Related To It Modernization
5.2.4.2 Integration Issues With Organizations’ Internal Processes
5.2.4.3 Lack Of Expertise And Infrastructure Among End Users
5.3 Investments In Citizen Services Ai Market
5.4 Evolution
5.5 Market: Ecosystem
5.6 Case Study Analysis
5.6.1 Transportation
5.6.1.1 Keolis Had Incorporated Intelagent Platform To Offers Passengers A More Convenient Way To Find Information Around Journey Planning
5.6.2 Healthcare
5.6.2.1 Use Case 1: Iqvia Had Selected Automation Anywhere To Boost Operational Effectiveness Across Geographies
5.6.3 Government & Public Sector
5.6.3.1 Use Case 1: Canadian Government Uses An Ai-Powered Voice Of The Customer From Opentext Magellan To Encourage Transparency And Acquire Useful Information.
5.6.4 Energy & Utilities
5.6.4.1 Use Case 1: Engine Selected Opentext Intelligence Capture To Foster The Long-Term Loyalty Of Energy Customers In Italy
5.6.5 Education & Training
5.6.5.1 Use Case 1: University Of Melbourne Selected Automation Anywhere To Reduced Duplication And Delays While Improving Customer Experience
5.7 Technology Analysis
5.7.1 Citizen Services Ai And Big Data Analytics
5.7.2 Citizen Services Ai, And Machine Learning
5.7.3 Citizen Services Ai And Cloud Computing
5.7.4 Citizen Services Ai And Internet Of Things (Iot)
5.8 Supply/Vallue Analysis
5.9 Porter’s Five Force Analysis
5.9.1 Threat Of New Entrants
5.9.2 Threat Of Substitutes
5.9.3 Bargaining Power Of Suppliers
5.9.4 Bargaining Power Of Buyers
5.9.5 Intensity Of Competitive Rivalry
5.10 Pricing Model Analysis
5.11 Patent Analysis
5.11.1 Methodology
5.11.2 Document Type
5.11.3 Innovation And Patent Applications
5.11.3.1 Top Applicants
5.12 Key Conferences And Events, 2022–2023
5.13 Tariff And Regulatory Landscape
5.13.1 Regulatory Bodies, Government Agencies, And Other Organizations
5.13.2 North America: Regulations
5.13.2.1 Personal Information Protection And Electronic Documents Act (Pipeda)
5.13.2.2 Gramm-Leach-Bliley (Glb) Act
5.13.2.3 Health Insurance Portability And Accountability Act (Hipaa) Of 1996
5.13.2.4 Federal Information Security Management Act (Fisma)
5.13.2.5 Federal Information Processing Standards (Fips)
5.13.2.6 California Consumer Privacy Act (Cspa)
5.13.3 Europe: Tariffs And Regulations
5.13.3.1 Gdpr 2016/679 Is A Regulation In Eu
5.13.3.2 General Data Protection Regulation
5.13.3.3 European Committee For Standardization (Cen)
5.13.3.4 European Technical Standards Institute (Etsi)
5.14 Key Stakeholders And Buying Criteria
5.14.1 Key Stakeholders In Buying Process
5.14.2 Buying Criteria

6 Citizen Services Ai Market, By Component
6.1 Introduction
6.1.1 Components: Market Drivers
6.2 Solution
6.2.1 Growing Need To Provide Better Citizen Experience Enables Governmentagencies To Adopt Citizen Services Ai Solution
6.3 Services
6.3.1 Professional Services
6.3.1.1 Consulting
6.3.1.1.1 Consulting Services Enable Organizations To Lower Risks, Reduce Complexities, Andincrease Roi
6.3.1.2 Support And Maintenance
6.3.1.2.1 Growth In Support And Maintenance Services Demand Due To Need For Upgradation Toexisting Platforms And Assistance For Solving Issues
6.3.1.3 Deployment And Integration
6.3.1.3.1 Analyzing The Client’s Needs And Understanding Their Operational Functionalitiesenables The Wide Acceptance Of Deployment And Maintenance Among Ends Users
6.3.2 Managed Services
6.3.2.1 The Challenges Faced By Organizations To Concentrate On Their Core Business Proceduresleads To A High Reliance On Third Parties For Offering Managed Service

7 Citizen Service Ai Market, By Organization Size
7.1 Introduction
7.1.1 Organization Size: Citizen Service Ai Market Drivers
7.2 Large Enterprises
7.2.1 The Large Enterprises Show An Inclination Towards Adopting Advancetechnologies Sue To Having Huge Amount Of Data Across Business Functions
7.3 Small And Medium-Sized Enterprises
7.3.1 Small And Medium-Sized Enterprises Started Adopting Advance Technologiesto Improve Competitiveness And Reduce Operating Costs

8 Citizen Service Ai Market, By Deployment Mode
8.1 Introduction
8.1.1 Deployment Mode: Citizen Services Ai Market Drivers
8.2 On-Premises
8.2.1 Factors Such As The Real-Time Availability Of Data For Extracting Insightsleads To The Rapid Adoption Of On-Premises Deployment
8.3 Cloud
8.3.1 Cost-Effectiveness, Ease Of Access, And Scalability To Boost Adoption Ofcloud-Based Citizen Services Ai Solutions

9 Citizen Services Ai Market, By Technology
9.1 Introduction
9.1.1 Technology: Market Drivers
9.2 Machine Learning
9.2.1 Ability To Deliver More Sophisticated, Economical, And Better Citizenservices Enables The Adoption Of Machine Learning In Citizen Service Ai Solution
9.3 Natural Language Processing
9.3.1 Natural Language Processing Technology Offer Necessary Tools Toextract Pattern And Insights To Enhance The Quality Of Citizen Services
9.4 Image Processing
9.4.1 The Growing Application Of Ai Image Processing Across Various Verticalsuncover Insights And Automate A Variety Of Use Cases
9.5 Face Recognition
9.5.1 The Technology Has Gained Traction Due To Its Applications In Field Of Crimedetection And Identity Detection
9.6 Other Technologies

10 Citizen Services Ai Market, By Vertical
10.1 Introduction
10.1.1 Vertical: Market Drivers
10.1.2 Citizen Service Ai Market: Enterprise Use Cases
10.2 Transportation
10.2.1 Mode Of Transport
10.2.1.1 Air
10.2.1.1.1 The Potential To Enhance The Operational Performance Ofairlines For Delivering Enhanced Citizen Service Leads To The Adoption Of Ai Basedcitizen Services Solution
10.2.1.2 Road
10.2.1.2.1 Multiple Enhancements To Road Safety By Utilizing Thepredictive Power Of Ai Leads To Enhanced Road Infrastructure And Post-Crashresponse
10.2.1.3 Railways
10.2.1.3.1 To Compete With The Shift To Autonomous Vehicles, Therailways Incorporate Ai-Based Solutions Into Its Modernization To Benefit The Citizens
10.2.2 Smart Ticketing
10.2.2.1 Smart Ticketing Offers A Seamless Travel Experiece To Citizens Andsteadily Gaining Popularity
10.2.3 Urban Traffic Planning
10.2.3.1 Growing Need For Real-Time Data From Various Means Oftransportation To Manage Traffic Congestions Enables The Adoption Ai And Ml Basedtraffic Management Solutions
10.2.4 Route Planning And Mapping
10.2.5 Emergence Of Advance Technologies Revolutionize The Process Of Routeoptimization By Ensuring That Vehicles Choose The Most Effective Path In Real-Time
10.2.6 Highway & Road Safety
10.2.7 The Rapid Adoption Of Ai Based Solutions Increases The Effectiveness Andefficiency Of Road Safety Systems
10.2.8 Toll & Revenue Management
10.2.6.1 The Rapid Adoption Of Ai Based Solutions Increases The Effectiveness And Efficiency Of Roadsafety Systems
10.2.7 Other Transportation
10.3 Healthcare
10.3.1 Personalized Medicine
10.3.1.1 Personalized Medicine Provides Enhanced Individualized Healthcarefor All Citizens And Holds A Great Potential
10.3.2 Predictive Healthcare Diagnostic
10.3.2.1 The Adoption Of Advance Technologies Helps In Enhancing Theprecision Of Medical Diagnoses
10.3.3 Patient Record And Data Management
10.3.3.1 The Vast Volume Of Patient Health Data Would Be Easily Utilized Withthe Help Of Ai In Assessment Of Patient Satisfaction
10.3.4 Patient Care Management
10.3.4.1 The Demand For Personalized Care Planning To Generate Best Resultpossible Creating Potential To Advance Population Health
10.3.5 Health Emergency Management
10.3.5.1 The Demand For Personalized Care Planning To Generate Best Resultpossible Creating Potential To Advance Population Health
10.3.6 Other Healthcare
10.4 Government & Public Sector
10.4.1 Crime Investigation
10.4.1.1 The Rapid Adoption Technologies Such As Ai & Ml Helps Governmentagencies In Identifying Criminals And Sentencing Judgements And Granting Bails Aswell
10.4.2 Security & Surveillance
10.4.2.1 The Need To Provide The Safety And Security To The Citizens Of Thecountry Leads To The Rapid Adoption Of Ai-Based Security & Surveillance Systems
10.4.3 E-Governance & Digital City Services
10.4.3.1 Adopting Cutting-Edge Technology Enables To Provide The Enhancedgovernance Practices To Citizens And Involved Them In The Decision-Making Process
10.4.4 Law Enforcement
10.4.4.1 The Potential Use Of Ai For Law Enforcement Enables Authorities Thechance To Predict, Foresee, And Prevent Crime More Accurately
10.4.5 Disaster Management & Calamity Control
10.4.5.1 Governments Across The Are Adopting Advance Technologies Toprovide Efficient Relief Efforts To Citizens From Natural Disasters
10.4.6 Infrastructure Planning & Management
10.4.6.1 The Raising Living Standards And Operational Effectiveness Requiredby Modern Cities Helps Government To Offer Better Service Delivery
10.4.7 Tax And Revenue Management
10.4.7.1 Tax And Revenue Management Helps Governments In Detectingirregular Financial Behaviour By Adopting Ai Technology
10.4.8 Other Government & Public Sector
10.5 Energy & Utilities
10.5.1 Resource Monitoring And Management
10.5.1.1 The Growing Demand For Advance Technologies Enables Utilitiescompanies In Proper Resource Management And Monitoring
10.5.2 Customer Information And Outage Management
10.5.2.1 Ai And Machine Learning Technology Can Enable Organizations Ineffective Outage Management With An Adequate Plan
10.5.3 Environment Management
10.5.3.1 To Aid In Adaption And Mitigation Of Environmental Changes,Governments And Tech Firms Are Showing Heavy Interest In Machine-Based Learningsystems
10.5.4 Billing And Payment Management
10.5.4.1 The Adoption Of Sophisticated Sensors To Varying Degrees Toidentify The Various Sorts Of Trash Enables In Efficient Smart Waste Management
10.5.5 Smart Waste Management
10.5.5.1 The Digital Payment Option Offers Comfort And Convenience Forcitizen And Increased Accountability, Transparency, And Traceability
10.5.6 Other Energy & Utility
10.5.6.1 The Growing Usage Of Advance Technologies Enables To Perform Theactivity Which Is Impossible To Complete Manually
10.6 Agriculture
10.6.1 Soil Testing
10.6.1.1 Adopting Advance Technologies Enables Farmers To Get Theparameters Of The Soil Health Of Agricultural Fields
10.6.2 Crop Diseases Detection And Protection
10.6.2.1 Smart Farming Systems With Advance Technologies Enables Framersto Identify Disease And Protect Crops
10.6.3 Crop Monitoring
10.6.3.1 Smart Farming Systems With Advance Technologies Enables Framersto Identify Disease And Protect Crops
10.6.4 Smart Irrigation
10.6.4.1 The Advent Of Advance Technologies Enhanced The Irrigationsystems And Maximizes Water Usage Effectiveness
10.6.5 Live Stock Management
10.6.5.1 Applying Artificial Intelligence In Live Stock Management Increasethe Output Rate Of High-Quality Feeding Animals
10.6.6 Agriculture Finance
10.6.6.1 Adoption Of Ai In Agri-Finance Farmers To Avoid Financial Turmoil Andimprove Financial Management
10.7 Education & Training
10.7.1 Curriculum Management And Delivery
10.7.1.1 Technologies Assist Citizens In Eliminating Silos And Offersenhanced Intelligence Of Government Systems
10.7.2 Adaptive Learning And Assessment
10.7.2.1 Adaptive Learning Offers Real-Time Tracking Of Every Encounterwhich Enables To Keep Track Of Student Developments
10.7.3 Training And Coaching
10.7.3.1 Training And Coaching Help Individuals To Develop And Grow Theirknowledge And Skills At Their Own Pace
10.7.4 Personalized Education
10.7.4.1 Personalized Education Enables Individuals To Meet Their Needs Andlearning Goals As Per Their Convenience
10.7.5 Scholarship Management
10.7.5.1 Scholarships Offer Financial Assistance And Encourages Individualsto Learn And Pursue Their Career By Enrolling For Higher Studies

11 Citizen Services Ai Market, By Region
11.1 Introduction
11.2 North America
11.2.1 North America: Market Drivers
11.2.2 United States
11.2.2.1 The Presence Of Several Global Players Across The Country Would Increases The Demand Forai Citizen Services Solutions For Enhanced Support And Recommendation To Government Organizations
11.2.3 Canada
11.2.3.1 Adopting Artificial Intelligence Technologies In The Public Sector Enables Government Inmaking Efficient Administrative Decisions And To Enhance Service Delivery Across Country
11.3 Europe
11.3.1 Europe: Market Drivers
11.3.2 United Kingdom
11.3.2.1 Focusing On The Research And Development Of Advance Technologies And Growinginvestments By Government Organizations Would Drive The Growth Of Market Across The Country
11.3.3 Germany
11.3.3.1 The Rapid Adoption Modern Technologies Across Various Verticals Would Fuel The Expansionof The Citizen Services Ai Market
11.3.4 France
11.3.4.1 Increasing Investments To Ai Start-Ups Across The Country Fuels The Development Of Theartificial Intelligence Ecosystem In France
11.3.5 Rest Of Europe
11.4 Asia Pacific
11.4.1 Asia Pacific: Market Drivers
11.4.2 China
11.4.2.1 Rapid Adoption Of Advance Technologies To Offer Smarter Services Across Various Verticalswould Increase The Demand For Citizen Services Ai Solutions
11.4.3 Japan
11.4.3.1 The Growing Of Innovative Technologies And The Initiatives Taken By The Country Driving Thegrowth Citizen Services Ai Market
11.4.4 India
11.4.4.1 The Several Initiatives And Investment Made By The Government For Offering A Better Citizenexperience Would Drive The Growth Of Market
11.4.5 Singapore
11.4.5.1 Rising Investments On Citizen Services To Harness Technology For Societal And Economicadvancement Will Drive The Adoption Of Citizen Services Ai Solutions In Singapore
11.4.6 Rest Of Asia Pacific
11.5 Middle East & Africa
11.5.1 Middle East & Africa: Market Drivers
11.5.2 Kingdom Of Saudi Arabia
11.5.2.1 Increasing Economic Growth And Awareness Of Advanced Technologies Led To The Rapidadoption Of Citizen Services Ai Solutions And Services
11.5.3 United Arab Emirates
11.5.3.1 Growing Investment In Multiple Existing Firms And Startups Provides Opportunities Totransform The Citizen Experiences
11.5.4 Rest Of Middle East & Africa
11.6 Latin America
11.6.1 Latin America: Citizen Services Ai Market Drivers
11.6.2 Brazil
11.6.2.1 Increasing Awareness Of The Benefits Of Advanced Technology Among Governmentorganizations Is Driving The Demand For Market
11.6.3 Mexico
11.6.3.1 Rapid Adoption Of Modern Technology And Initiatives Taken By Government Is Driving Thegrowth Of The Market
11.6.4 Rest Of Latin America

12 Competitive Landscape
12.1 Overview
12.2 Key Player Strategies
12.3 Revenue Analysis
12.4 Market Share Analysis
12.5 Company Evaluation Matrix
12.5.1 Stars
12.5.2 Emerging Leaders
12.5.3 Pervasive Players
12.5.4 Participants
12.6 Startup And Sme Evaluation Matrix
12.6.1 Progressive Companies
12.6.2 Responsive Companies
12.6.3 Dynamic Companies
12.6.4 Starting Blocks
12.7 Competitive Benchmarking
12.8 Competitive Scenario
12.8.1 Product Launches
12.8.2 Deals
12.8.3 Others

13 Company Profiles
13.1 Introduction
13.2 Major Players
13.2.1 Servicenow
13.2.1.1 Business Overview
13.2.1.2 Products/Solutions/Services Offered
13.2.1.3 Recent Developments
13.2.1.4 Mnm View
13.2.1.4.1 Key Strengths/Right To Win
13.2.1.4.2 Strategic Choices Made
13.2.1.4.3 Weaknesses And Competitive Threats
13.2.2 Microsoft
13.2.2.1 Business Overview
13.2.2.2 Products/Solutions/Services Offered
13.2.2.3 Developments
13.2.2.4 Mnm View
13.2.2.4.1 Key Strengths/Right To Win
13.2.2.4.2 Strategic Choices Made
13.2.2.4.3 Weaknesses And Competitive Threats
13.2.3 Ibm
13.2.3.1 Business Overview
13.2.3.2 Products/Solutions/Services Offered
13.2.3.3 Recent Developments
13.2.3.4 Mnm View
13.2.3.4.1 Key Strengths/Right To Win
13.2.3.4.2 Strategic Choices Made
13.2.3.4.3 Weaknesses And Competitive Threats
13.2.4 Accenture
13.2.4.1 Business Overview
13.2.4.2 Products/Solutions/Services Offered
13.2.4.3 Recent Developments
13.2.4.4 Mnm View
13.2.4.4.1 Key Strengths/Right To Win
13.2.4.4.2 Strategic Choices Made
13.2.4.4.3 Weaknesses And Competitive Threats
13.2.5 Aws
13.2.5.1 Business Overview
13.2.5.2 Products/Solutions/Services Offered
13.2.5.3 Recent Developments
13.2.5.4 Mnm View
13.2.5.4.1 Key Strengths/Right To Win
13.2.5.4.2 Strategic Choices Made
13.2.5.4.3 Weaknesses And Competitive Threats
13.2.6 Nvidia
13.2.6.1 Business Overview
13.2.6.2 Products/Solutions/Services Offered
13.2.6.3 Recent Developments
13.2.7 Intel
13.2.7.1 Business Overview
13.2.7.2 Products/Solutions/Services Offered
13.2.7.3 Recent Developments
13.2.8 Alibaba
13.2.8.1 Business Overview
13.2.8.2 Products/Solutions/Services Offered
13.2.8.3 Recent Developments
13.2.9 Tencent
13.2.9.1 Business Overview
13.2.9.2 Products/Solutions/Services Offered
13.2.9.3 Recent Developments
13.2.10 Pegasystem
13.2.10.1 Business Overview
13.2.10.2 Products/Solutions/Services Offered
13.2.10.3 Recent Developments
13.2.11 Baidu
13.2.11.1 Business Overview
13.2.11.2 Products/Solutions/Services Offered
13.2.11.3 Recent Developments
13.2.12 Automation Anywhere
13.2.12.1 Business Overview
13.2.12.2 Products/Solutions/Services Offered
13.2.12.3 Recent Developments
13.2.13 Opentext
13.2.13.1 Business Overview
13.2.13.2 Products/Solutions/Services Offered
13.2.13.3 Recent Developments
13.2.14 H2o.Ai
13.2.14.1 Business Overview
13.2.14.2 Products/Solutions/Services Offered
13.2.14.3 Recent Developments
13.2.15 Addo
13.2.16 Alfresco
13.2.17 Waymo
13.2.18 Voyager Labs
13.3 Startup/Sme Profiles
13.3.1 We Build Bots
13.3.2 Cardinality.Ai
13.3.3 Karexpert
13.3.4 Mindtitan
13.3.5 Xenonstack
13.3.6 Vebits Ai
13.3.7 Liveroad Analytics
13.3.8 Nauto

14 Appendix
14.1 Adjacent And Related Markets
14.1.1 Introduction
14.1.2 Public Safety And Security Market—Global Forecast To 2026
14.1.2.1 Market Definition
14.1.2.2 Market Overview
14.1.2.2.1 Public Safety And Security Market, By Component
14.1.2.2.2 Public Safety And Security Market, By Solution
14.1.2.2.3 Public Safety And Security Market, By Industry Vertical
14.1.2.2.4 Public Safety And Security Market, By Region
14.1.3 Artificial Intelligence Market - Global Forecast To 2027
14.1.3.1 Market Definition
14.1.3.2 Market Overview
14.1.3.2.1 Artificial Intelligence Market, By Offering
14.1.3.2.2 Artificial Intelligence Market, By Deployment Mode
14.1.3.2.3 Artificial Intelligence Market, By Organization Size
14.1.3.2.4 Artificial Intelligence Market, By Technology
14.1.3.2.5 Artificial Intelligence Market, By Industry Vertical
14.1.3.2.6 Artificial Intelligence Market, By Region
14.2 Discussion Guide
14.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
14.4 Available Customizations
14.5 Related Reports
14.6 Author Details

List Of Tables

Table 1 Citizen Services Ai Market, By Component, 2016–2021 (Usd Million)
Table 2 Market, By Component, 2022–2027 (Usd Million)
Table 3 Solution: Market, By Region, 2016–2021 (Usd Million)
Table 4 Solution: Market, By Region, 2022–2027 (Usd Million)
Table 5 Market, By Service, 2016–2021 (Usd Million)
Table 6 Market, By Service, 2022–2027 (Usd Million)
Table 7 Market, By Region, 2016–2021 (Usd Million)
Table 8 Market, By Region, 2022–2027 (Usd Million)
Table 9 Professional Services: Citizen Services Ai Market, By Type, 2016–2021 (Usd Million)
Table 10 Professional Services: Market, By Type, 2022–2027 (Usd Million)
Table 11 Consulting Services Market, By Region, 2016–2021 (Usd Million)
Table 12 Consulting Services Market, By Region, 2022–2027 (Usd Million)
Table 13 Support And Maintenance Market, By Region, 2016–2021 (Usd Million)
Table 14 Support And Maintenance Market, By Region, 2022–2027 (Usd Million)
Table 15 Deployment And Integration Market, By Region, 2016–2021 (Usd Million)
Table 16 Deployment And Integration Market, By Region, 2022–2027 (Usd Million)
Table 17 Citizen Service Ai Market, By Organization Size, 2016–2021 (Usd Million)
Table 18 Citizen Service Ai Market Size, By Organization Size, 2022–2027 (Usd Million)
Table 19 Large Enterprises: Citizen Service Ai Market, By Region, 2016–2021 (Usd Million)
Table 20 Large Enterprises: Citizen Service Ai Market, By Region, 2022–2027 (Usd Million)
Table 21 Small And Medium-Sized Enterprises: Citizen Service Ai Market, By Region, 2016–2021 (Usd Million)
Table 22 Small And Medium-Sized Enterprises: Citizen Service Ai Market, By Region, 2022–2027 (Usd Million)
Table 23 Citizen Services Ai Market, By Deployment Mode, 2016–2021 (Usd Million)
Table 24 Market, By Deployment Mode, 2022–2027 (Usd Million)
Table 25 On-Premises: Market, By Region, 2016–2021 (Usd Million)
Table 26 On-Premises: Market, By Region, 2022–2027 (Usd Million)
Table 27 Cloud: Market, By Region, 2016–2021 (Usd Million)
Table 28 Cloud: Market, By Region, 2022–2027 (Usd Million)
Table 29 Citizen Services Market, By Technology, 2016–2021 (Usd Million)
Table 30 Citizen Services Market, By Technology, 2022–2027 (Usd Million)
Table 31 Machine Learning: Citizen Services Market, By Region, 2016–2021 (Usd Million)
Table 32 Machine Learning: Citizen Services Market, By Region, 2022–2027 (Usd Million)
Table 33 Natural Language Processing: Citizen Services Market, By Region, 2016–2021(Usd Million)
Table 34 Natural Language Processing: Citizen Services Market, By Region, 2022–2027(Usd Million)
Table 35 Image Processing: Citizen Services Market, By Region, 2016–2021 (Usd Million)
Table 36 Image Processing: Citizen Services Market, By Region, 2022–2027 (Usd Million)
Table 37 Face Recognition: Citizen Services Market, By Region, 2016–2021 (Usd Million)
Table 38 Face Recognition: Citizen Services Market, By Region, 2022–2027 (Usd Million)
Table 39 Other Technologies: Citizen Services Market, By Region, 2016–2021 (Usd Million)
Table 40 Other Technologies: Citizen Services Market, By Region, 2022–2027 (Usd Million)
Table 41 Citizen Services Ai Market, By Vertical, 2016–2021 (Usd Million)
Table 42 Market, By Vertical, 2022–2027 (Usd Million)
Table 43 Mode Of Transport: Market, By Transportation, 2016–2021 (Usd Million)
Table 44 Mode Of Transport: Market, By Transportation, 2022–2027 (Usd Million)
Table 45 Transportation: Market, By Application, 2016–2021 (Usd Million)
Table 46 Transportation: Market, By Application, 2012–2027 (Usd Million)
Table 47 Transportation: Market, By Region, 2016–2021 (Usd Million)
Table 48 Transportation: Market, By Region, 2022–2027 (Usd Million)
Table 49 Healthcare: Market, By Application, 2016–2021 (Usd Million)
Table 50 Healthcare: Market, By Application, 2012–2027 (Usd Million)
Table 51 Healthcare: Citizen Services Ai Market, By Region, 2016–2021 (Usd Million)
Table 52 Healthcare: Market, By Region, 2022–2027 (Usd Million)
Table 53 Governmnet & Public Sector: Market, By Application, 2016–2021 (Usd Million)
Table 54 Governmnet & Public Sector: Market, By Application, 2012–2027 (Usd Million)
Table 55 Governmnet & Public Sector: Market, By Region, 2016–2021 (Usd Million)
Table 56 Governmnet & Public Sector: Market, By Region, 2022–2027 (Usd Million)
Table 57 Energy & Utilities: Market, By Application, 2016–2021 (Usd Million)
Table 58 Energy & Utilities: Market, By Application, 2012–2027 (Usd Million)
Table 59 Energy & Utilities: Market, By Region, 2016–2021 (Usd Million)
Table 60 Energy & Utilities: Market, By Region, 2022–2027 (Usd Million)
Table 61 Agriculture: Citizen Services Ai Market, By Application, 2016–2021 (Usd Million)
Table 62 Agriculture: Market, By Application, 2012–2027 (Usd Million)
Table 63 Agriculture: Market, By Region, 2016–2021 (Usd Million)
Table 64 Agriculture: Market, By Region, 2022–2027 (Usd Million)
Table 65 Education & Training: Market, By Application, 2016–2021 (Usd Million)
Table 66 Education & Training: Market, By Application, 2012–2027 (Usd Million)
Table 67 Education & Training: Market, By Region, 2016–2021 (Usd Million)
Table 68 Education & Training: Market, By Region, 2022–2027 (Usd Million)

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