2015-2027 Global Call Centre Industry Market Research Report, Segment by Player, Type, Application, Marketing Channel, and Region

Publisher Name :
Date: 14-Apr-2020
No. of pages: 112

The worldwide market for Call Centre is estimated to grow at a CAGR of roughly X.X% in the next 8 years, and will reach X.X million US$ in 2027, from X.X million US$ in 2020.

The report covers market size status and forecast, value chain analysis, market segmentation of Top countries in Major Regions, such as North America, Europe, Asia-Pacific, Latin America and Middle East & Africa, by type, application and marketing channel. In addition, the report focuses on the driving factors, restraints, opportunities and PEST analysis of major regions.

Major Companies Covered

Capita Customer Management

ATOS

Plusoft Informatica

Tata Consultancy Services

Convergys Corp

Enter Call Center

EXL Service Holdings

Sitel

BT Communications (Ireland)

HCL BPO Services NI

Teleperformance

West Corporation

IBEX Global

Sykes Enterprises

IBM Global Process Services

Genpact

Major Types Covered

Out-sourced call Centres

In-house call centres

Major Applications Covered

Mass market centre

B2B centre

Universal centre

Top Countries Data Covered in This Report

United States

Canada

Germany

UK

France

Italy

Spain

Russia

Netherlands

Turkey

Switzerland

Sweden

Poland

Belgium

China

Japan

South Korea

Australia

India

Taiwan

Indonesia

Thailand

Philippines

Malaysia

Brazil

Mexico

Argentina

Columbia

Chile

Saudi Arabia

UAE

Egypt

Nigeria

South Africa

…

Years considered for this report:

Historical Years: 2015-2019

Base Year: 2019

Estimated Year: 2020

Forecast Period: 2020-2027

2015-2027 Global Call Centre Industry Market Research Report, Segment by Player, Type, Application, Marketing Channel, and Region

Table of Content
1 Introduction
1.1 Objective of the Study
1.2 Definition of the Market
1.3 Market Scope
1.3.1 Market Segment by Type, Application and Marketing Channel
1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa)
1.4 Years Considered for the Study (2015-2027)
1.5 Currency Considered (U.S. Dollar)
1.6 Stakeholders

2 Key Findings of the Study

3 Market Dynamics
3.1 Driving Factors for this Market
3.2 Factors Challenging the Market
3.3 Opportunities of the Global Call Centre Market (Regions, Growing/Emerging Downstream Market Analysis)
3.4 Technological and Market Developments in the Call Centre Market
3.5 Industry News by Region
3.6 Regulatory Scenario by Region/Country
3.7 Market Investment Scenario Strategic Recommendations Analysis

4 Value Chain of the Call Centre Market
4.1 Value Chain Status
4.2 Upstream Raw Material Analysis
4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
4.4 Distributors/Traders
4.5 Downstream Major Customer Analysis (by Region)

5 Global Call Centre Market-Segmentation by Type
5.1 Out-sourced call Centres
5.2 In-house call centres

6 Global Call Centre Market-Segmentation by Application
6.1 Mass market centre
6.2 B2B centre
6.3 Universal centre

7 Global Call Centre Market-Segmentation by Marketing Channel
7.1 Traditional Marketing Channel (Offline)
7.2 Online Channel

8 Competitive Intelligence - Company Profiles
8.1 Capita Customer Management
8.1.1 Capita Customer Management Profile
8.1.2 Capita Customer Management Sales, Growth Rate and Global Market Share from 2015-2020
8.1.3 Capita Customer Management Product/Solution Launches and Enhancements Analysis
8.1.4 Capita Customer Management Business Overview/Recent Development/Acquisitions
8.2 ATOS
8.2.1 ATOS Profile
8.2.2 ATOS Sales, Growth Rate and Global Market Share from 2015-2020
8.2.3 ATOS Product/Solution Launches and Enhancements Analysis
8.2.4 ATOS Business Overview/Recent Development/Acquisitions
8.3 Plusoft Informatica
8.3.1 Plusoft Informatica Profile
8.3.2 Plusoft Informatica Sales, Growth Rate and Global Market Share from 2015-2020
8.3.3 Plusoft Informatica Product/Solution Launches and Enhancements Analysis
8.3.4 Plusoft Informatica Business Overview/Recent Development/Acquisitions
8.4 Tata Consultancy Services
8.4.1 Tata Consultancy Services Profile
8.4.2 Tata Consultancy Services Sales, Growth Rate and Global Market Share from 2015-2020
8.4.3 Tata Consultancy Services Product/Solution Launches and Enhancements Analysis
8.4.4 Tata Consultancy Services Business Overview/Recent Development/Acquisitions
8.5 Convergys Corp
8.5.1 Convergys Corp Profile
8.5.2 Convergys Corp Sales, Growth Rate and Global Market Share from 2015-2020
8.5.3 Convergys Corp Product/Solution Launches and Enhancements Analysis
8.5.4 Convergys Corp Business Overview/Recent Development/Acquisitions
8.6 Enter Call Center
8.6.1 Enter Call Center Profile
8.6.2 Enter Call Center Sales, Growth Rate and Global Market Share from 2015-2020
8.6.3 Enter Call Center Product/Solution Launches and Enhancements Analysis
8.6.4 Enter Call Center Business Overview/Recent Development/Acquisitions
8.7 EXL Service Holdings
8.7.1 EXL Service Holdings Profile
8.7.2 EXL Service Holdings Sales, Growth Rate and Global Market Share from 2015-2020
8.7.3 EXL Service Holdings Product/Solution Launches and Enhancements Analysis
8.7.4 EXL Service Holdings Business Overview/Recent Development/Acquisitions
8.8 Sitel
8.8.1 Sitel Profile
8.8.2 Sitel Sales, Growth Rate and Global Market Share from 2015-2020
8.8.3 Sitel Product/Solution Launches and Enhancements Analysis
8.8.4 Sitel Business Overview/Recent Development/Acquisitions
8.9 BT Communications (Ireland)
8.9.1 BT Communications (Ireland) Profile
8.9.2 BT Communications (Ireland) Sales, Growth Rate and Global Market Share from 2015-2020
8.9.3 BT Communications (Ireland) Product/Solution Launches and Enhancements Analysis
8.9.4 BT Communications (Ireland) Business Overview/Recent Development/Acquisitions
8.10 HCL BPO Services NI
8.10.1 HCL BPO Services NI Profile
8.10.2 HCL BPO Services NI Sales, Growth Rate and Global Market Share from 2015-2020
8.10.3 HCL BPO Services NI Product/Solution Launches and Enhancements Analysis
8.10.4 HCL BPO Services NI Business Overview/Recent Development/Acquisitions
8.11 Teleperformance
8.11.1 Teleperformance Profile
8.11.2 Teleperformance Sales, Growth Rate and Global Market Share from 2015-2020
8.11.3 Teleperformance Product/Solution Launches and Enhancements Analysis
8.11.4 Teleperformance Business Overview/Recent Development/Acquisitions
8.12 West Corporation
8.12.1 West Corporation Profile
8.12.2 West Corporation Sales, Growth Rate and Global Market Share from 2015-2020
8.12.3 West Corporation Product/Solution Launches and Enhancements Analysis
8.12.4 West Corporation Business Overview/Recent Development/Acquisitions
8.13 IBEX Global
8.13.1 IBEX Global Profile
8.13.2 IBEX Global Sales, Growth Rate and Global Market Share from 2015-2020
8.13.3 IBEX Global Product/Solution Launches and Enhancements Analysis
8.13.4 IBEX Global Business Overview/Recent Development/Acquisitions
8.14 Sykes Enterprises
8.14.1 Sykes Enterprises Profile
8.14.2 Sykes Enterprises Sales, Growth Rate and Global Market Share from 2015-2020
8.14.3 Sykes Enterprises Product/Solution Launches and Enhancements Analysis
8.14.4 Sykes Enterprises Business Overview/Recent Development/Acquisitions
8.15 IBM Global Process Services
8.15.1 IBM Global Process Services Profile
8.15.2 IBM Global Process Services Sales, Growth Rate and Global Market Share from 2015-2020
8.15.3 IBM Global Process Services Product/Solution Launches and Enhancements Analysis
8.15.4 IBM Global Process Services Business Overview/Recent Development/Acquisitions
8.16 Genpact
8.16.1 Genpact Profile
8.16.2 Genpact Sales, Growth Rate and Global Market Share from 2015-2020
8.16.3 Genpact Product/Solution Launches and Enhancements Analysis
8.16.4 Genpact Business Overview/Recent Development/Acquisitions

9 Global Call Centre Market-Segmentation by Geography

10 North America
10.1 North America Call Centre Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
10.2 North America Call Centre Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
10.3 North America Call Centre Production Analysis from 2015-2020
10.4 North America Call Centre Consumption Analysis from 2015-2020
10.5 North America Call Centre Import and Export from 2015-2020
10.6 North America Call Centre Value, Production and Market Share by Type (2015-2020)
10.7 North America Call Centre Consumption, Value and Market Share by Application (2015-2020)
10.8 North America Call Centre by Country (United States, Canada)
10.8.1 North America Call Centre Sales by Country (2015-2020)
10.8.2 North America Call Centre Consumption Value by Country (2015-2020)
10.9 North America Call Centre Market PEST Analysis

11 Europe
11.1 Europe Call Centre Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
11.2 Europe Call Centre Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
11.3 Europe Call Centre Production Analysis from 2015-2020
11.4 Europe Call Centre Consumption Analysis from 2015-2020
11.5 Europe Call Centre Import and Export from 2015-2020
11.6 Europe Call Centre Value, Production and Market Share by Type (2015-2020)
11.7 Europe Call Centre Consumption, Value and Market Share by Application (2015-2020)
11.8 Europe Call Centre by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium)
11.8.1 Europe Call Centre Sales by Country (2015-2020)
11.8.2 Europe Call Centre Consumption Value by Country (2015-2020)
11.9 Europe Call Centre Market PEST Analysis

12 Asia-Pacific
12.1 Asia-Pacific Call Centre Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
12.2 Asia-Pacific Call Centre Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
12.3 Asia-Pacific Call Centre Production Analysis from 2015-2020
12.4 Asia-Pacific Call Centre Consumption Analysis from 2015-2020
12.5 Asia-Pacific Call Centre Import and Export from 2015-2020
12.6 Asia-Pacific Call Centre Value, Production and Market Share by Type (2015-2020)
12.7 Asia-Pacific Call Centre Consumption, Value and Market Share by Application (2015-2020)
12.8 Asia-Pacific Call Centre by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia)
12.8.1 Asia-Pacific Call Centre Sales by Country (2015-2020)
12.8.2 Asia-Pacific Call Centre Consumption Value by Country (2015-2020)
12.9 Asia-Pacific Call Centre Market PEST Analysis

13 Latin America
13.1 Latin America Call Centre Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
13.2 Latin America Call Centre Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
13.3 Latin America Call Centre Production Analysis from 2015-2020
13.4 Latin America Call Centre Consumption Analysis from 2015-2020
13.5 Latin America Call Centre Import and Export from 2015-2020
13.6 Latin America Call Centre Value, Production and Market Share by Type (2015-2020)
13.7 Latin America Call Centre Consumption, Value and Market Share by Application (2015-2020)
13.8 Latin America Call Centre by Country (Brazil, Mexico, Argentina, Columbia, Chile)
13.8.1 Latin America Call Centre Sales by Country (2015-2020)
13.8.2 Latin America Call Centre Consumption Value by Country (2015-2020)
13.9 Latin America Call Centre Market PEST Analysis

14 Middle East & Africa
14.1 Middle East & Africa Call Centre Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
14.2 Middle East & Africa Call Centre Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
14.3 Middle East & Africa Call Centre Production Analysis from 2015-2020
14.4 Middle East & Africa Call Centre Consumption Analysis from 2015-2020
14.5 Middle East & Africa Call Centre Import and Export from 2015-2020
14.6 Middle East & Africa Call Centre Value, Production and Market Share by Type (2015-2020)
14.7 Middle East & Africa Call Centre Consumption, Value and Market Share by Application (2015-2020)
14.8 Middle East & Africa Call Centre by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa)
14.8.1 Middle East & Africa Call Centre Sales by Country (2015-2020)
14.8.2 Middle East & Africa Call Centre Consumption Value by Country (2015-2020)
14.9 Middle East & Africa Call Centre Market PEST Analysis

15 Future Forecast of the Global Call Centre Market from 2020-2027
15.1 Future Forecast of the Global Call Centre Market from 2020-2027 Segment by Region
15.2 Global Call Centre Production and Growth Rate Forecast by Type (2020-2027)
15.3 Global Call Centre Consumption and Growth Rate Forecast by Application (2020-2027)

16 Appendix
16.1 Methodology
16.2 Research Data Source

List of Tables and Figures
Global Call Centre Market Value ($) and Growth Rate of Call Centre from 2015-2027
Global Call Centre Production and Growth Rate Segment by Product Type from 2015-2027
Global Call Centre Consumption and Growth Rate Segment by Application from 2015-2027
Figure Call Centre Picture
Table Product Specifications of Call Centre
Table Driving Factors for this Market
Table Industry News of Call Centre Market
Figure Value Chain Status of Call Centre
Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
Table Distributors/Traders
Table Downstream Major Customer Analysis (by Region, by Preference)
Table Global Call Centre Production and Growth Rate Segment by Product Type from 2015-2020
Table Global Call Centre Value ($) and Growth Rate Segment by Product Type from 2015-2020
Figure Out-sourced call Centres of Call Centre
Figure In-house call centres of Call Centre
Table Global Call Centre Consumption and Growth Rate Segment by Application from 2015-2020
Table Global Call Centre Value ($) and Growth Rate Segment by Application from 2015-2020
Figure Mass market centre of Call Centre
Figure B2B centre of Call Centre
Figure Universal centre of Call Centre
Table Global Call Centre Consumption and Growth Rate Segment by Marketing Channel from 2015-2020
Table Global Call Centre Value ($) and Growth Rate Segment by Marketing Channel from 2015-2020
Figure Traditional Marketing Channel (Offline) of Call Centre
Figure Online Channel of Call Centre
Table Capita Customer Management Profile (Company Name, Plants Distribution, Sales Region)
Figure Capita Customer Management Sales and Growth Rate from 2015-2020
Figure Capita Customer Management Revenue ($) and Global Market Share from 2015-2020
Table Capita Customer Management Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table ATOS Profile (Company Name, Plants Distribution, Sales Region)
Figure ATOS Sales and Growth Rate from 2015-2020
Figure ATOS Revenue ($) and Global Market Share from 2015-2020
Table ATOS Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Plusoft Informatica Profile (Company Name, Plants Distribution, Sales Region)
Figure Plusoft Informatica Sales and Growth Rate from 2015-2020
Figure Plusoft Informatica Revenue ($) and Global Market Share from 2015-2020
Table Plusoft Informatica Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Tata Consultancy Services Profile (Company Name, Plants Distribution, Sales Region)
Figure Tata Consultancy Services Sales and Growth Rate from 2015-2020
Figure Tata Consultancy Services Revenue ($) and Global Market Share from 2015-2020
Table Tata Consultancy Services Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Convergys Corp Profile (Company Name, Plants Distribution, Sales Region)
Figure Convergys Corp Sales and Growth Rate from 2015-2020
Figure Convergys Corp Revenue ($) and Global Market Share from 2015-2020
Table Convergys Corp Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Enter Call Center Profile (Company Name, Plants Distribution, Sales Region)
Figure Enter Call Center Sales and Growth Rate from 2015-2020
Figure Enter Call Center Revenue ($) and Global Market Share from 2015-2020
Table Enter Call Center Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table EXL Service Holdings Profile (Company Name, Plants Distribution, Sales Region)
Figure EXL Service Holdings Sales and Growth Rate from 2015-2020
Figure EXL Service Holdings Revenue ($) and Global Market Share from 2015-2020
Table EXL Service Holdings Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Sitel Profile (Company Name, Plants Distribution, Sales Region)
Figure Sitel Sales and Growth Rate from 2015-2020
Figure Sitel Revenue ($) and Global Market Share from 2015-2020
Table Sitel Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table BT Communications (Ireland) Profile (Company Name, Plants Distribution, Sales Region)
Figure BT Communications (Ireland) Sales and Growth Rate from 2015-2020
Figure BT Communications (Ireland) Revenue ($) and Global Market Share from 2015-2020
Table BT Communications (Ireland) Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table HCL BPO Services NI Profile (Company Name, Plants Distribution, Sales Region)
Figure HCL BPO Services NI Sales and Growth Rate from 2015-2020
Figure HCL BPO Services NI Revenue ($) and Global Market Share from 2015-2020
Table HCL BPO Services NI Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Teleperformance Profile (Company Name, Plants Distribution, Sales Region)
Figure Teleperformance Sales and Growth Rate from 2015-2020
Figure Teleperformance Revenue ($) and Global Market Share from 2015-2020
Table Teleperformance Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table West Corporation Profile (Company Name, Plants Distribution, Sales Region)
Figure West Corporation Sales and Growth Rate from 2015-2020
Figure West Corporation Revenue ($) and Global Market Share from 2015-2020
Table West Corporation Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table IBEX Global Profile (Company Name, Plants Distribution, Sales Region)
Figure IBEX Global Sales and Growth Rate from 2015-2020
Figure IBEX Global Revenue ($) and Global Market Share from 2015-2020
Table IBEX Global Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Sykes Enterprises Profile (Company Name, Plants Distribution, Sales Region)
Figure Sykes Enterprises Sales and Growth Rate from 2015-2020
Figure Sykes Enterprises Revenue ($) and Global Market Share from 2015-2020
Table Sykes Enterprises Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table IBM Global Process Services Profile (Company Name, Plants Distribution, Sales Region)
Figure IBM Global Process Services Sales and Growth Rate from 2015-2020
Figure IBM Global Process Services Revenue ($) and Global Market Share from 2015-2020
Table IBM Global Process Services Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Genpact Profile (Company Name, Plants Distribution, Sales Region)
Figure Genpact Sales and Growth Rate from 2015-2020
Figure Genpact Revenue ($) and Global Market Share from 2015-2020
Table Genpact Call Centre Sales, Price, Revenue, Gross Margin (2015-2020)
Table Global Call Centre Production Value ($) by Region from 2015-2020
Table Global Call Centre Production Value Share by Region from 2015-2020
Table Global Call Centre Production by Region from 2015-2020
Table Global Call Centre Consumption Value ($) by Region from 2015-2020
Table Global Call Centre Consumption by Region from 2015-2020
Table North America Call Centre Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table North America Call Centre Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table North America Call Centre Import and Export from 2015-2020
Table North America Call Centre Value ($) by Type (2015-2020)
Table North America Call Centre Production by Type (2015-2020)
Table North America Call Centre Consumption by Application (2015-2020)
Table North America Call Centre Consumption by Country (2015-2020)
Table North America Call Centre Consumption Value ($) by Country (2015-2020)
Figure North America Call Centre Market PEST Analysis
Table Europe Call Centre Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Europe Call Centre Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Europe Call Centre Import and Export from 2015-2020
Table Europe Call Centre Value ($) by Type (2015-2020)
Table Europe Call Centre Production by Type (2015-2020)
Table Europe Call Centre Consumption by Application (2015-2020)
Table Europe Call Centre Consumption by Country (2015-2020)
Table Europe Call Centre Consumption Value ($) by Country (2015-2020)
Figure Europe Call Centre Market PEST Analysis
Table Asia-Pacific Call Centre Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Asia-Pacific Call Centre Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Asia-Pacific Call Centre Import and Export from 2015-2020
Table Asia-Pacific Call Centre Value ($) by Type (2015-2020)
Table Asia-Pacific Call Centre Production by Type (2015-2020)
Table Asia-Pacific Call Centre Consumption by Application (2015-2020)
Table Asia-Pacific Call Centre Consumption by Country (2015-2020)
Table Asia-Pacific Call Centre Consumption Value ($) by Country (2015-2020)
Figure Asia-Pacific Call Centre Market PEST Analysis
Table Latin America Call Centre Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Latin America Call Centre Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Latin America Call Centre Import and Export from 2015-2020
Table Latin America Call Centre Value ($) by Type (2015-2020)
Table Latin America Call Centre Production by Type (2015-2020)
Table Latin America Call Centre Consumption by Application (2015-2020)
Table Latin America Call Centre Consumption by Country (2015-2020)
Table Latin America Call Centre Consumption Value ($) by Country (2015-2020)
Figure Latin America Call Centre Market PEST Analysis
Table Middle East & Africa Call Centre Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Middle East & Africa Call Centre Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Middle East & Africa Call Centre Import and Export from 2015-2020
Table Middle East & Africa Call Centre Value ($) by Type (2015-2020)
Table Middle East & Africa Call Centre Production by Type (2015-2020)
Table Middle East & Africa Call Centre Consumption by Application (2015-2020)
Table Middle East & Africa Call Centre Consumption by Country (2015-2020)
Table Middle East & Africa Call Centre Consumption Value ($) by Country (2015-2020)
Figure Middle East & Africa Call Centre Market PEST Analysis
Table Global Call Centre Value ($) and Growth Rate Forecast by Region (2020-2027)
Table Global Call Centre Production and Growth Rate Forecast by Region (2020-2027)
Table Global Call Centre Consumption and Growth Rate Forecast by Region (2020-2027)
Table Global Call Centre Production and Growth Rate Forecast by Type (2020-2027)
Table Global Call Centre Consumption and Growth Rate Forecast by Application (2020-2027)
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