The Telecoms services forecast for large enterprises: Western Europe 2017–2022

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Date: 10-Nov-2017
No. of pages: 14
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"We forecast that operators’ retail revenue from large enterprises in Western Europe will stabilise at EUR40 billion supported by continued growth in new business services and IoT."

Revenue from legacy services to large enterprises is declining in Western Europe. Growth opportunities will arise primarily from delivering cloud-based business services and supporting the growing volumes of IoT devices. This report provides a regional outlook for operators, including country views for France, Germany, Italy, Spain, Sweden and the United Kingdom.

This Report Provides:


  • forecasts for operator services to large enterprises, including fixed and mobile voice and data services and other business services, such as security and cloud services

  • an estimate of the total market for new business services and the likely share achievable by operators for each service

  • quantification of revenue, connections or users, and ARPU for each service

  • demographic data on the number of employees, enterprises and sites within the large enterprise segment

  • regional data for Western Europe

  • country views for France, Germany, Italy, Spain, Sweden and the United Kingdom.


Coverage

Geographical coverage

Regions modelled


  • Western Europe


Countries modelled individually


  • France

  • Germany

  • Italy

  • Spain

  • Sweden

  • UK


Enterprise size

Segments


  • Large (250+ employees)


Services


  • Mobile

  • Voice, messaging and handset data

  • Mobile broadband

  • IoT connectivity (mobile and LPWA)


Fixed


  • Narrowband and VoBB

  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband

  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps

  • Traditional managed services

  • IoT connectivity


Other business services


  • Unified communications

  • Security

  • Co-location and hosting

  • Private cloud

  • Software-as-a-service (SaaS, public cloud)

  • Platform-as-a-service (PaaS, public cloud)

  • Infrastructure-as-a-service (IaaS, public cloud)

  • Enterprise mobility

  • Desktop management

The Telecoms services forecast for large enterprises: Western Europe 2017–2022

Table of Contents

6. Executive summary
7. Executive summary: Operators’ revenue from large enterprises will be sustained by growth in other business services and IoT
8. Regional forecasts
9. Operators’ revenue from large enterprises will remain stable, although the mix of services used will gradually shift
10. Revenue will be buoyed by an increase in IoT deployment, as legacy mobile services decline
11. Fixed service revenue will begin to decline as the impact of falling Ethernet prices affects the dedicated connections market
12. Large enterprises will continued to migrate to higher bandwidth services
13. The market for other business services continues to grow as enterprises migrate more of their business functions to the cloud
14. Further growth will be more limited in some countries, but in others there is significant opportunity for take-up to increase
15. Key other business services for telecoms operators include co-location and hosting, private cloud, and security
16. Country-level forecasts
17. France: Revenue will gradually fall, as growth in other business services is no longer able to offset the decline in legacy services
18. Germany: Strong growth in other business services will enable operators to achieve revenue growth
19. Italy: Deployment of IoT will fuel growth in connectivity revenue, while other business services also gain traction
20. Spain: Growth of IoT and other business services is supporting a recovery in large enterprise revenue
21. Sweden: Revenue will gradually decline, due to price pressure on services that are already close to saturation
22. UK: Overall revenue will be almost flat, and the shift from voice to data and other services will continue gradually
23. Forecast methodology and assumptions
24. Presentation of results
25. Market definition
26. Modelling approach
27. Mobile services
28. Fixed services
30. Other business services
32. Geographical region
33. About the author and Analysys Mason
34. About the author
35. Analysys Mason’s consulting and research are uniquely positioned
36. Research from Analysys Mason
37. Consulting from Analysys Mason

List of Figures

Figure 1: Connections for large enterprises and CAGRs by type of connection, Western Europe, 2017–2022
Figure 2: Telecoms operators’ retail revenue from large enterprises by service type, Western Europe, 2013–2022
Figure 3: Percentage of telecoms operators’ retail revenue from large enterprises in 2017 and CAGRs for 2017–2022 by service type, Western
Europe
Figure 4: Telecoms operators’ retail revenue from large enterprises by service type, Western Europe, 2013–2022
Figure 5: Average annual mobile services spend per employee in large enterprises by country and service type, 2017
Figure 6: Mobile service retail revenue and connections for large enterprises, Western Europe, 2013–2022
Figure 7: Average annual fixed services spend per site in large enterprises by country and service type, 2017
Figure 8: Fixed service retail revenue and connections for large enterprises, Western Europe, 2013–2022
Figure 9: Large enterprise fixed data connections by connection type, Western Europe, 2013–2022
Figure 10: Other business services whole market retail revenue from large enterprises by service type, Western Europe, 2013–2022
Figure 11: Average annual other business services spend per employee in large enterprises by country, 2017
Figure 12: Percentage of large enterprises (excluding the financial sector) using selected cloud computing services, 2016
Figure 13: Other business services retail revenue from large enterprises by service type and provider and operators’ share of this revenue by service type, Western Europe, 2022
Figure 14: Connections for large enterprises and CAGRs by type of connection, France, 2017–2022
Figure 15: Telecoms operators’ retail revenue from large enterprises by service type, France, 2013–2022
Figure 16: Connections for large enterprises and CAGRs by type of connection, Germany, 2017–2022
Figure 17: Telecoms operators’ retail revenue from large enterprises by service type, Germany, 2013–2022
Figure 18: Connections for large enterprises and CAGRs by type of connection, Italy, 2017–2022
Figure 19: Telecoms operators’ retail revenue from large enterprises by service type, Italy, 2013–2022
Figure 20: Connections for large enterprises and CAGRs by type of connection, Spain, 2017–2022
Figure 21: Telecoms operators’ retail revenue from large enterprises by service type, Spain, 2013–2022
Figure 22: Connections for large enterprises and CAGRs by type of connection, Sweden, 2017–2022
Figure 23: Telecoms operators’ retail revenue from large enterprises by service type, Sweden, 2013–2022
Figure 24: Connections for large enterprises and CAGRs by type of connection, UK, 2017–2022
Figure 25: Telecoms operators’ retail revenue from large enterprises by service type, UK, 2013–2022
Figure 26: Percentage of SME and large enterprises, employees and business sites by enterprise size, Western Europe, 2017
Figure 27: Diagram of the forecast modelling approach
Figure 28: Definitions and key drivers for mobile services
Figure 29: Definitions and key drivers for fixed services
Figure 30: Definitions and key drivers for other business services
Figure 31: Regional breakdown used in this report

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