The Telecoms services for enterprises: Saudi Arabia forecast 2018–2023

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Date: 13-Jul-2018
No. of pages: 9
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"Operator enterprise revenue in Saudi Arabia is expected to increase during the forecast period, in spite of a fall in revenue from legacy voice services."

This report provides an outlook on the telecoms and ICT services market in Saudi Arabia for small and medium-sized enterprises (SMEs) and large enterprises. It provides forecasts for fixed and mobile voice and data network services, as well as other business services including security and cloud-related services.

This report contains:


  • forecasts for operator services to SMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and cloud-related services

  • an estimate of the total market for new business services and the likely share achievable by operators for each service

  • quantification of revenue, the number of connections or users and ARPU for each service and each enterprise segment (micro, small, medium and large)

  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

The Telecoms services for enterprises: Saudi Arabia forecast 2018–2023

Table of Contents

5.Executive summary
6.Executive summary: operator enterprise revenue will increase during the forecast period, aided by strong growth in fixed and mobile data revenue
7.Forecast results
8.Operator enterprise revenue will rise as mobile data, other business services and IoT connectivity continue to grow in importance
9.Enterprises of all sizes will deliver revenue growth; the impact of other business services will be most significant for large enterprises
10.IoT connectivity and handset data will drive an increase in mobile services revenue in Saudi Arabia during the forecast period
11.Operator revenue from fixed services in Saudi Arabia will stabilise over the forecast period
12.The number of fixed data connections in Saudi Arabia will increase, and FTTP/B will become the dominant enterprise fixed broadband technology
13.The market for other business services in Saudi Arabia will continue to grow as public cloud services become more widely adopted
14.Key other business services for operators in Saudi Arabia are co-location and hosting, private cloud and security
15.Operator product offerings
16.Forecast methodology and assumptions
17.Forecast methodology and assumptions: presentation of results
18.Forecast methodology and assumptions: market definition
19.Forecast methodology and assumptions: modelling
20.Forecast methodology and assumptions: mobile services
21.Forecast methodology and assumptions: fixed services [1]
22.Forecast methodology and assumptions: fixed services [2]
23.Forecast methodology and assumptions: other business services [1]
24.Forecast methodology and assumptions: other business services [2]
25.About the authors and Analysys Mason
26.About the authors
27.Analysys Mason’s consulting and research are uniquely positioned
28.Research from Analysys Mason
29.Consulting from Analysys Mason

List of figures:
Figure 1: Change in telecoms operator retail revenue from enterprises by service type (where red denotes a decrease, and green an increase), Saudi Arabia, 2018–2023
Figure 2: Connections for enterprises and CAGRs by type of connection, Saudi Arabia, 2018–2023
Figure 3: Telecoms operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by enterprise size, Saudi Arabia, 2018
Figure 4: Telecoms operator retail revenue from enterprises by service type, Saudi Arabia, 2014–2023
Figure 5: Percentage of telecoms operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by service type, Saudi Arabia
Figure 6: Percentages of total employees, business sites and enterprises by enterprise size, Saudi Arabia, 2018
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, Saudi Arabia, 2018 and 2023
Figure 8: Average monthly spend per employee on mobile services (excluding IoT) by enterprise size, Saudi Arabia, 2018
Figure 9:  Telecoms operator mobile service retail revenue and connections for enterprises, Saudi Arabia, 2014–2023
Figure 10: Average monthly spend per site on fixed services (excluding IoT) by enterprise size, Saudi Arabia, 2018
Figure 11: Telecoms operator fixed service retail revenue and connections for enterprises, Saudi Arabia, 2014–2023
Figure 12: Number of enterprise fixed broadband and dedicated connections by type of connection, Saudi Arabia, 2014–2023
Figure 13: Average monthly spend per employee on other business services by enterprise size, Saudi Arabia, 2018 and 2023
Figure 14: Whole market other business services retail revenue from enterprises by service type, Saudi Arabia, 2014–2023
Figure 15: Other business services retail revenue from enterprises by service type and provider and operators’ share of this revenue by service type, Saudi Arabia, 2023
Figure 16: Major operators and service providers serving the enterprise market in Saudi Arabia
Figure 17: Percentage of enterprises, employees and business sites by enterprise size, Saudi Arabia, 2018
Figure 18: Diagram of the forecast modelling approach
Figure 19: Definitions and key drivers for mobile services
Figure 20a: Definitions and key drivers for fixed services
Figure 20b: Definitions and key drivers for fixed services
Figure 21a: Definitions and key drivers for other business services
Figure 21b: Definitions and key drivers for other business services
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