The Cyber-security services for large enterprises: opportunities for operators

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Date: 09-Jan-2018
No. of pages: 24
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"Most operators are not well placed to benefit from enterprise spend on security – partnerships with MSSPs are needed to gain access to capabilities."

This report analyses the opportunity for communications service providers (operators) to act as managed security service providers (MSSPs) and sell managed security services to large enterprises.

This report answers the following questions:


  • What role do operators play in the MSSP market today, and what are their prospects of being competitive in it?

  • What are the main opportunities and risks?

  • What are the prospects of new players from industries other than telecoms entering the MSSP market?

  • What do telecoms operators need to focus on in order to succeed in the MSSP market?

  • To what extent do the world's leading MSSPs intend to partner with telecoms operators?


Case studies included in this report include:


  • IBM Security

  • Telefónica

  • Trustwave

The Cyber-security services for large enterprises: opportunities for operators

Table of Contents

Executive summary
Market opportunity and investment requirements
Requirements and options for MSSP partnering
Assessment of potential MSSP partners
Appendix: MSSP case studies
About the author and Analysys Mason

List of Figures

Figure 1: Operators should consider entering the enterprise security market but will need to overcome some barriers
Figure 2: Potential MSSP partners for telecoms operators
Figure 3: Large enterprises that buy security solutions, selected countries, 2017
Figure 4: Evolution of the threat landscape, key defences and MSSP value proposition
Figure 5: Process for assessing threats with analysts and automated systems
Figure 6: MSSP build or partner options for most telecoms operators
Figure 7: Large enterprise purchase of security solutions from an operator by level of satisfaction with their fixed services provider
Figure 8: Operators' Net Promoter Scores from, and intended churn rates of, large enterprises that did or did not purchase security solutions from their operators
Figure 9: Collaborative and end-to-end change management
Figure 10: The six types of player in the MSSP market
Figure 11: Raytheon's virtual SOC (V-SOC)
Figure 12: AWS's shared responsibility model for infrastructure
Figure 13: IBM Security's view of a security immune system
Figure 14: IBM Security's alignment of its portfolio with its view of an immune system
Figure 15: IBM Security's Position In the MSSP Market
Figure 16: Telefonica's Position In the MSSP Market
Figure 17: Trustwave's Position In The MSSP Market

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