The Communication services in the Middle East and North Africa: trends and forecasts 2017-2022

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Date: 08-Jan-2018
No. of pages: 15
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This report provides an outlook on the mobile communication services market in the Middle East and North Africa (MENA) region, including country views for Morocco, Oman, Saudi Arabia and United Arab Emirates (UAE). It provides forecasts for voice and messaging services provided by both mobile network operators and over-the-top (OTT) providers.

The Communication services in the Middle East and North Africa: trends and forecasts 2017-2022

Table of Contents

5.Executive summary
6.Executive summary
7.Worldwide trends
8.Worldwide: IP messaging traffic volumes were more than 8 times the size of SMS traffic in 2016
9.Worldwide: OTT messaging services will be adopted by 75% of the global population by 2022
10.Worldwide: Facebook is adopting the platform proposition pioneered in Asian countries by LINE and WeChat
11.Worldwide: Smartphones will continue to dominate as communication devices
12.Worldwide: Strategic responses from operators vary noticeably in different regions
13.Worldwide: Operators are migrating smartphone users to VoLTE services –nearly 3.6 billion subscribers are expected by 2022
14.Worldwide: Many operators are rolling out Wi-Fi calling, principally to improve indoor coverage
15.Google’s involvement has boosted Rich Communications Services, but usage is likely to remain low
16.Regional trends
17.Middle East and North Africa: OTT services will dominate messaging and there is little appetite for operators to compete
18.Middle East and North Africa: Legacy voice will continue to dominate, but VoIP will represent a persistent challenge
19.Country-level trends
20.Morocco: Operators have experienced a decline in international voice traffic following the lifting of a VoIP ban
21.Oman: Adoption of OTT messaging will accelerate, while the growth of VoIP services will be subdued due to regulations
22.Saudi Arabia: Fierce competition on voice and data pricing leaves little room for operators to deter OTT players
23.United Arab Emirates: The outlook for IP messaging and voice is strong, despite operators’ efforts to reduce OTT appeal
24.Forecast methodology and assumptions
25.Forecast outputs and definitions
26.Forecast methodology
27.About the authors and Analysys Mason
28.About the authors
29.About Analysys Mason
30.Research from Analysys Mason
31.Consulting from Analysys Mason

List of Figures

Figure 1: Messaging traffic, the Middle East and North Africa, 2011–2022
Figure 2: Mobile voice traffic, Middle East and North Africa, 2011–2022
Figure 3: Messages sent by message type worldwide, 2011–2016
Figure 4: Messages sent by message type and number of OTT messaging active users worldwide, 2011–2022
Figure 5: OTT messaging users by device worldwide, 2011–2022
Figure 6: OTT voice users by device worldwide, 2011–2022
Figure 7: Retail revenue for operator mobile voice services worldwide, 2016–2022
Figure 8: Retail revenue for SMS services worldwide, 2016–2022
Figure 9: Active users of VoLTE services by region, 2016–2022
Figure 10: Wi-Fi calling service users and traffic worldwide, 2015–2022
Figure 11: Traffic for all mobile operator messaging services and number of operator-provided IP messaging service users worldwide, 2011–2022
Figure 12: Messaging traffic, Middle East and North Africa, 2011–2022
Figure 13: Mobile voice traffic, Middle East and North Africa, 2011–2022
Figure 14: Messaging traffic by message type, Morocco, 2011–2022
Figure 15: Messaging traffic by message type, Oman, 2011–2022
Figure 16: Messaging traffic by message type, Saudi Arabia, 2011–2022
Figure 17: Messaging traffic by message type, United Arab Emirates, 2011–2022
Figure 18: Overview of the main forecast outputs
Figure 19: Overview of the forecast methodology used in this report

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