Web 2.0 Market Research Reports
Title | published | price | |
---|---|---|---|
Social media is entering the mainstream of CSP customer care operationsBy Analysys Mason "...... gy Report:
analyses CSPs' use of social media in mainstream customer care systems
recommends that CSPs integrate Facebook and Twitter into multi-channel customer care architecture
provides recommendations to......" | 16-Jan-2015 | $4999 | |
|