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CRM & Customer Service Market Research Reports

Titlepublishedprice

Global E-mail Encryption Market 2017-2021

By Infiniti Research Limited
"...... events unauthorized access to confidential e-mails. E-mail encryption involves the use of the public-key cryptography method to encrypt the message and a private key to decrypt the message. The analysts forecast the global e-mail encryption m......"
23-Dec-2016$3500

Global Outbound Telemarketing Market - Procurement Market Intelligence Report 2017-2021

By Infiniti Research Limited
"...... appointment setting, event registration, and fund-raisers. B2C telemarketing involves the generation of sales leads, telesales, and up-selling and cross selling activities. This channel involves direct interaction with prospective customers, which st......"
12-Dec-2016$3500

Customer Experience Management Market by Touch Point (Company Website, Branch/Store, Web, Call Center), Vertical (IT Communication Service Provider, BFSI, Healthcare, Manufacturing, Travel & hospitality), and Region - Global Forecast to 2021

By MarketsandMarkets
"...... D 13.18 billion by 2021, at a CAGR of 21.1% between 2016 and 2021. The major factors driving the CEM market include increasing need to manage customer experience throughout the customer journey, need of retaining customers, competitive differentiatio......"
23-Nov-2016$7150

Telcos' Customer Experience Management : A tech-enabled data-driven revolution

By iDate Research
"...... sales channels -both digital and physical stores. Furthermore the opportunities emerging from big data and analytics will be analyzed, as well as other innovations as chatbots and blockchain technology.Finally, the report presents key met......"
14-Nov-2016$2200

China Cloud E-mail Security Market Research Report 2016

By QYResearch Group
"...... ket share for each manufacturer, covering - Cisco Systems - Intel (McAfee) - Raytheon (Websense) - Symantec - TrendMicro - Apptix - AppRiver - Avira - Barracuda Networks - Dell Son......"
01-Nov-2016$3200

Global Contact Center Market 2016-2020

By Infiniti Research Limited
"...... s enterprises have established several contact centers to manage customer interactions. It could be an in-house team or outsourced to a third-party assistance. Such centers offer different services - such as support or help desk, customer service, an......"
26-Oct-2016$2500

Europe Cloud E-mail Security Market Report 2016

By QYResearch Group
"...... focuses on top players in these countries, with sales, price, revenue and market share for each player in these Countries, covering - Cisco Systems - Intel (McAfee) - Raytheon (Websense) - Symantec - TrendMicro......"
25-Oct-2016$3900

United States Cloud E-mail Security Market Report 2016

By QYResearch Group
"...... ket share for each player, covering - Cisco Systems - Intel (McAfee) - Raytheon (Websense) - Symantec - TrendMicro - Apptix - AppRiver - Avira - Barracuda Networks - Dell SonicWALL......"
18-Oct-2016$3800

Europe SaaS-based CRM Software Market Report 2016

By QYResearch Group
"...... pain, focuses on top players in these countries, with sales, price, revenue and market share for each player in these Countries, covering - Salesforce - Oracle - Aplicor - SAP - Microsoft - NetSuite - ......"
18-Oct-2016$3900

The Customer care systems: worldwide forecast 2016–2020

By Analysys Mason
"...... lion in 2015 to USD15.5 billion in 2020 at a CAGR of 5.8%. The market will be driven by communications service providers' (CSPs') focus on adopting an omni-channel architecture and deploying cloud-native systems in the short term, and automated atten......"
20-Sep-2016$7999

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