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CRM & Customer Service Market Research Reports

Titlepublishedprice

The Customer care systems: worldwide forecast 2016–2020

By Analysys Mason
"...... lion in 2015 to USD15.5 billion in 2020 at a CAGR of 5.8%. The market will be driven by communications service providers' (CSPs') focus on adopting an omni-channel architecture and deploying cloud-native systems in the short term, and automated atten......"
20-Sep-2016$7999

The Customer care systems: worldwide market shares 2015

By Analysys Mason
"...... eir challengers. Growth was driven by CSPs’ aims to deploy omni-channel systems, provide self-service and enable a digital experience for customers. This Market Share Report Provides: detailed market shar......"
02-Aug-2016$7999

Global Contact Center Industry 2016 Market Research Report

By QYResearch Group
"...... is provided for the international markets including development trends, competitive landscape analysis, and key regions development status. Development policies and plans are discussed as well as manufacturing processes and cost struct......"
17-Jun-2016$2800

Global Cloud E-mail Security Industry 2016 Market Research Report

By QYResearch Group
"...... rity market analysis is provided for the international markets including development trends, competitive landscape analysis, and key regions development status. Development policies and plans are discussed as well as manufacturing proc......"
13-Jun-2016$2800

Global SaaS-based CRM Software Market Professional Survey Report 2016

By QYResearch Group
"...... Asia and India The players list (Partly, Players you are interested in can also be added) Salesforce Oracle Aplicor SAP Microsoft NetSuite IBM Zoho ......"
02-Jun-2016$3500

Global Cloud E-mail Security Market 2016-2020

By Infiniti Research Limited
"...... sages, strong passwords, and desktop-based anti-virus or anti-spam applications. They help organizations secure e-mail accounts from sophisticated threats and hackers. This helps in maintaining the confidentiality and integrity of the message by prot......"
29-Apr-2016$2500

The Connected Consumer Survey 2016: mobile customer satisfaction in Europe, South Korea and the USA

By Analysys Mason
"...... ough a transition period, during which their priorities are moving beyond price and their reasons for churn are changing. Operators need to adapt their means of retention when established approaches to service design and device bundling become less c......"
29-Apr-2016$4999

CRM Applications Companies in China

By AMID
"...... economy. China is one of the world's major producers for industrial and consumer products. Far outpacing other economies in the world, China is the world's fastest growing market for the consumptions of goods and services. The Chinese economy maint......"
01-Apr-2016$1800

CRM Applications Markets in China

By AMID
"...... onsumer consumption and capital investment for over two decades. This new study examines China's economic trends, investment environment, industry development, supply and demand, industry capacity, industry structure, marketing channels and major ind......"
01-Apr-2016$4000

CRM Applications Industry Forecasts - China Focus

By AMID
"...... of the world's major producers for industrial and consumer products. Far outpacing other economies in the world, China is the world's fastest growing market for the consumptions of goods and services. The Chinese economy maintains a high speed growt......"
01-Apr-2016$1000