Analysys Mason Market Research Reports

Title published price

The Enterprise survey 2017: mobile satisfaction and churn for small and medium-sized enterprises

By Analysys Mason

"Operators must work to improve small and medium-sized enterprises’ satisfaction with mobile services, which is generally low and is a significant driver of churn." Customer satisfaction is more important than ever i ...

19-May-2017 $1499

The Enterprise survey 2017: mobile satisfaction and churn for large enterprises

By Analysys Mason

"Operators must work on improving the quality of mobile services they provide to large enterprises – low customer satisfaction is a significant driver of churn." Customer satisfaction is more important than ever in s ...

17-May-2017 $1499

The Pricing for broadband bundles: designing operator services that justify price increases

By Analysys Mason

"Some European operators are finding new ways to increase their fixed ARPU in a highly competitive environment." Some operators in European markets have been finding ways to increase prices for their fixed services, which ...

17-May-2017 $1499

The Consumer smartphone analytics: ecommerce services in India

By Analysys Mason

"The adoption of ecommerce services in India is comparable with that in western countries; operators have an opportunity to make their mobile wallets more attractive by providing ecommerce features." This report analyses r ...

10-May-2017 $1499

The Consumer smartphone analytics 2016: mobile financial services and banking in India

By Analysys Mason

This report analyses real-world smartphone usage data to answer key questions about the status of mobile financial services (MFS) in India. It looks at consumer engagement of various mobile payments, banking, and money management services by opera ...

02-May-2017 $1499

The Consumer smartphone analytics 2016: mobile financial services and banking in Germany, the UK and the USA

By Analysys Mason

This report analyses real-world smartphone usage data to answer key questions about the status of mobile financial services (MFS) in Germany, the UK, and the USA. It looks at consumer engagement of various mobile payments, banking, and money manag ...

02-May-2017 $1499

The Integrated fulfilment: driving unnecessary spend out of network build and maintenance

By Analysys Mason

Fragmented fulfilment systems have failed to provide communications service providers (CSPs) with an accurate view of their network assets, leading to inefficiencies in network planning, design and build. This report assesses to what extent the ne ...

02-May-2017 $1499

The Consumer smartphone analytics 2016: applications and services

By Analysys Mason

"Operators should design mobile plans that encourage user engagement and data generation." A deeper understanding of how users engage with their smartphones can help telecoms operators, vendors and software developers make ...

28-Apr-2017 $4999

The Enterprise survey 2017: unified communications services for small and medium-sized enterprises

By Analysys Mason

"Take-up of unified communications services is relatively low among SMEs, particularly in Europe – this presents operators with an opportunity for growth." Telecoms operators are in a good position to increase penetr ...

24-Apr-2017 $1499

The CSPs embarking on an OTT video strategy may need to evolve their QoE assurance approach

By Analysys Mason

"Communications service providers' OTT video strategies represent an opportunity for assurance vendors to insert themselves into the video value chain." Communications service providers (CSPs) have employed assurance and o ...

18-Apr-2017 $1499

The Connected Consumer Survey 2016: mobile churn and customer satisfaction in emerging Asia–Pacific

By Analysys Mason

"High levels of competition in emerging Asia–Pacific seem to have become normalised, and customers simply expect their next plan to offer better value." This report focuses on aspects of Analysys Mason's Connected Co ...

10-Apr-2017 $4999

The Consumer communication platforms: trends and outlook

By Analysys Mason

"Operators’ claims to offer universal reach are more compelling in a fragmented market place." Social messaging apps such as Facebook Messenger, LINE and WeChat are opening up their capabilities to third parties with ...

07-Apr-2017 $1499

The Network analytics: CSPs need consolidated and standardised systems

By Analysys Mason

"New big data technology enables CSPs to rationalise standalone network analytics tools, and supports a DevOps approach that will improve their ability to add new functionality." The use of big data analytics solutions to ...

07-Apr-2017 $1499

The Consumer smartphone analytics 2016: communication services

By Analysys Mason

"The decline in time spent in dedicated communication apps should act as a wake-up-call to the telco industry." This report analyses real-world smartphone usage data to answer urgent questions about the status of communica ...

05-Apr-2017 $4999

The Smartphones: worldwide trends and forecasts 2016–2021

By Analysys Mason

"Smartphone sales in mature markets are approaching saturation, while developing markets will continue to see healthy sales growth until 2021." Smartphone sales in developed and emerging markets are following divergent tre ...

03-Apr-2017 $7999

The Millimetre-wave spectrum and 5G: opportunities for operators and vendors

By Analysys Mason

"Spectrum in the millimetre-wave band will be needed to deliver high mobile data rate capacity for 5G, but technical challenges such as massive MIMO will need to be addressed before it can be used." Additional spectrum cap ...

31-Mar-2017 $1499

The business case for 4×4 MIMO in emerging Asia–Pacific

By Analysys Mason

"Challenger mobile operators in emerging Asia–Pacific that focus on providing a high-quality mobile data experience should strongly consider investing in 4×4 MIMO." Emerging Asia–Pacific (EMAP) mobile net ...

31-Mar-2017 $4999

The IoT Scorecard 2017: communications service providers in emerging Asia–Pacific

By Analysys Mason

"Analysys Mason has identified two communications service providers in emerging Asia–Pacific that have an advanced vision and strategy for developing their IoT businesses: China Mobile and Vodafone." Analysys Mason&r ...

30-Mar-2017 $4999

The MVNOs: adapting to emerging trends

By Analysys Mason

"Key trends, such as convergence, app-centric smartphone engagement and IoT/M2M will drive largely unrelated but interesting developments in the MVNO markets." Traditional mobile virtual network operators (MVNOs), such as ...

27-Mar-2017 $1499

The Digital eXperience Index for customer engagement systems: dynamic offers and omni-channel support

By Analysys Mason

"Operators' strategies to improve digital experience begin with the transformation of their customer-facing systems and departments." Communications service providers (CSPs) are adopting different approaches to transformin ...

23-Mar-2017 $1499