Managed Services Market by Data Center (Hosting, Colocation, and Storage), Infrastructure (Print Services, Desktop, Inventory), Networking (Remote Monitoring, MPLS, VPNS), Information, Mobility, Communications, and Security - Global Forecast to 2021

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Date: 27-Sep-2016
No. of pages: 196
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“Managed services projected to grow at a CAGR of 10.8%”

The managed services market size is estimated to grow from USD 145.33 billion in 2016 to USD 242.45 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 10.8%. Persistent rise in the complexity of technological solutions, flexibility to match custom requirements, and upsurge in dependency over heterogeneous networks are the factors boosting the market. However, doubts in efficiency and effectiveness of managed services and long-term recurring expenditure are some of the restraints for the growth.

“Content management is expected to be the fastest growing segment in managed mobility”

Increasing volume of data and digital documents and the need for reducing paper files and integrating different contents are the major issues faced by organizations. To manage this, organizations are investing heavily in creators, editors, publishers, and administrator sowing to which content management is witnessing a high growth.

“Managed hosting is expected to be the largest contributor in the managed data center segment”

In managed hosting model, service providers lease dedicated servers, hardware, and operating systems to clients, thereby providing high performance, increased security, and better control over the servers which promote the organizations to opt for managed hosting services.

“North America is expected to be the largest market and Asia-Pacific (APAC) projected to grow at the highest rate”

North America holds the largest share of the managed services market owing to early adoption of technology and the presence of a large number of data centers and networking providers. Nevertheless, the APAC region is projected to grow at the fastest pace as it has undergone tremendous economic growth, political transformation, and social changes. A country such as India, China, Philippines, and Australia has embarked upon ambitious and important initiatives to enhance the strategic planning, agency capability, and evaluation of ICT-enabled projects.

In the process of determining and verifying the market size for several segments and sub-segments gathered through secondary research, extensive primary interviews were conducted with key people.

The break-up of profile of primary participants is as follows:


  • By Company: Tier 1: 55 %, Tier 2: 20%, and Tier 3: 25%

  • By Designation: C level: 60%, Director level: 25%, Others: 15%

  • By Region: North America: 10%, Europe: 20%, APAC: 40%, Rest of the World (RoW): 30%


The managed services market report segments the market on the basis of types, end users, and regions. The report also contains the profiling and competitive landscape of the major technology vendors. Some of the major technology vendors include IBM Corporation, Cisco Systems, Inc., Huawei Technologies, Ericsson, Accenture PLC, Fujitsu Ltd., Nokia Networks, Computer Science Corp., AT&T, Inc., Tata Consultancy Services, Wipro Limited, and Hewlett-Packard Enterprise.

Reasons to buy this report:

From an insight perspective, this research report has focused on various levels of analysis—industry analysis (industry trends), market analysis of top players, value chain analysis, and company profiles, which together comprise and discuss the basic views on the competitive landscape; emerging and high-growth segments of the managed services market; high-growth regions; and market drivers, restraints, and opportunities.

The report provides insights on the following pointers:


  • Market Penetration: Comprehensive information on managed services offered by the top players in the global managed services market

  • Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product launches in the managed services market

  • Market Development: Comprehensive information about lucrative emerging markets—the report analyzes the markets for managed services across regions

  • Market Diversification: Exhaustive information about new products, untapped regions, recent developments, and investments in the global managed services market

  • Competitive Assessment: In-depth assessment of strategies, products, and service offerings of the leading players in the global managed services market

Managed Services Market by Data Center (Hosting, Colocation, and Storage), Infrastructure (Print Services, Desktop, Inventory), Networking (Remote Monitoring, MPLS, VPNS), Information, Mobility, Communications, and Security - Global Forecast to 2021

Table of Contents

1 Introduction
1.1 Objectives of the Report
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered in the Report
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Introduction
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions and Limitations

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Market
4.2 Managed Services Overall Market 2016 vs 2021
4.3 Managed Services Market, By Type, 2016–2021
4.4 Managed Services Market, Regions vs Managed Mobility Services, 2016–2021
4.5 Lifecycle Analysis, By Region
4.6 Market Investment Scenario

5 Market Overview
5.1 Introduction
5.2 Market Evolution
5.3 Market Segmentation
5.3.1 By Type
5.3.2 By Managed Data Center
5.3.3 By Managed Networking
5.3.4 By Managed Mobility
5.3.5 By Managed Infrastructure
5.3.6 By Managed Communication
5.3.7 By Managed Information
5.3.8 By Managed Security
5.3.9 By End User
5.3.10 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Persistent Rise in the Complexity of Technological Solutions
5.4.1.2 Continuous Upsurge in Dependency Over Heterogeneous Networks of Applications and Infrastructure
5.4.1.3 Steep Increase in the Adoption of Big Data Solutions
5.4.1.4 Reduced Cost of Operation and Flexibility to Match Custom Requirements
5.4.1.5 Competent Technical Support By Msps
5.4.1.6 Cost-Efficient Services
5.4.2 Restraints
5.4.2.1 Doubts in Efficiency and Effectiveness of Managed Services
5.4.2.2 Long-Term Recurring Expenditure
5.4.3 Opportunities
5.4.3.1 New Business Propositions
5.4.3.2 Greater Networking Opportunities
5.4.4 Challenges
5.4.4.1 Privacy and Security Concerns
5.4.4.2 New and Strategic Partnerships

6 Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.3 Managed Services: Best Practices and Certifications
6.3.1 Information Technology Infrastructure Library (ITIL)
6.3.2 It Service Management (ITSM)
6.3.3 IBM Tivoli Unified Process (ITUP)
6.3.4 Microsoft Operations Framework (MOF)
6.3.5 Enhanced Telecom Operations Map (ETOM)
6.3.6 Federal Information Processing Standards
6.3.7 Unified Certification Standard
6.4 Strategic Benchmarking

7 Managed Services Market Analysis, By Type
7.1 Introduction

8 Managed Services Market Analysis, By Managed Data Center
8.1 Introduction
8.2 Managed Hosting
8.3 Managed Colocation
8.4 Managed Storage

9 Managed Services Market Analysis, By Managed Networking
9.1 Introduction
9.2 Managed Network Monitoring and Maintenance
9.3 Managed Ethernet Access
9.4 Managed Wlan/Wwan
9.5 Managed Router and Switch
9.6 Others

10 Managed Services Market Analysis, By Managed Mobility
10.1 Introduction
10.2 Managed Device and System Management
10.3 Managed Application and Collaboration Management
10.4 Content Management
10.5 Support and Maintenance

11 Managed Services Market Analysis, By Managed Infrastructure
11.1 Introduction
11.2 Managed Print Services
11.3 Managed Desktop
11.4 Managed Backup and Recovery
11.5 Managed Inventory
11.6 Others

12 Managed Services Market Analysis, By Managed Communication
12.1 Introduction
12.2 Managed Unified Communication
12.3 Managed Email Communications
12.4 Managed Voice Over Internet Protocol Communications

13 Managed Services Market Analysis, By Managed Information
13.1 Introduction
13.2 Managed Business Process
13.3 Managed Operations Support System/Business Support System
13.4 Managed Database
13.5 Others

14 Managed Services Market Analysis, By Managed Security
14.1 Introduction
14.2 Threat Management
14.3 Vulnerability Management
14.4 Complaince Management
14.5 Incident Management
14.6 Others

15 Managed Services Market Analysis, By End User
15.1 Introduction
15.2 Small and Medium Businesses
15.3 Large Enterprises

16 Geographic Analysis
16.1 Introduction
16.2 North America
16.3 Europe
16.4 Asia-Pacific
16.5 Middle East and Africa
16.6 Latin America

17 Competitive Landscape
17.1 Overview
17.2 Portfolio Comparision
17.3 Competitive Situation and Trends
17.4 New Launches
17.5 Partnerships, Agreements, and Collaborations
17.6 Mergers and Acquisitions
17.7 Business Expansion

18 Company Profiles
18.1 Introduction
18.2 IBM Corporation
18.2.1 Business Overview
18.2.2 Services Offered
18.2.3 Recent Developments
18.2.4 MnM View
18.2.4.1 Key Strategies
18.2.4.2 SWOT Analysis
18.3 Cisco Systems, Inc.
18.3.1 Business Overview
18.3.2 Services Offered
18.3.3 Recent Developments
18.3.4 MnM View
18.3.4.1 Key Strategies
18.3.4.2 SWOT Analysis
18.4 Huawei Technologies Co. Ltd
18.4.1 Business Overview
18.4.2 Services Offered
18.4.3 Recent Developments
18.4.4 MnM View
18.4.4.1 Key Strategies
18.4.4.2 SWOT Analysis
18.5 Ericsson
18.5.1 Business Overview
18.5.2 Products, Solutions, and Services Offered
18.5.3 Recent Developments
18.5.4 MnM View
18.5.4.1 Key Strategies
18.5.4.2 SWOT Analysis
18.6 Accenture PLC
18.6.1 Business Overview
18.6.2 Services Offered
18.6.3 Recent Developments
18.6.4 MnM View
18.6.4.1 Key Strategies
18.6.4.2 SWOT Analysis
18.7 Fujitsu Ltd.
18.7.1 Business Overview
18.7.2 Services Offered
18.7.3 Recent Developments
18.8 Nokia Networks
18.8.1 Business Overview
18.8.2 Services Offered
18.8.3 Recent Developments
18.9 Computer Science Corp.
18.9.1 Business Overview
18.9.2 Services Offered
18.9.3 Recent Developments
18.10 AT&T, Inc.
18.10.1 Business Overview
18.10.2 Solutions and Services Offered
18.10.3 Recent Developments
18.11 Tata Consultancy Services (TCS)
18.11.1 Business Overview
18.11.2 Solutions and Services Offered
18.11.3 Recent Developments
18.12 Wipro Limited
18.12.1 Business Overview
18.12.2 Services Offered
18.12.3 Recent Developments
18.13 Hewlett-Packard Enterprise
18.13.1 Business Overview
18.13.2 Services Offered
18.13.3 Recent Developments

19 Appendix
19.1 Insight of Industry Experts
19.2 Discussion Guide
19.3 Introducing RT: Real-Time Market Intelligence
19.4 Available Customizations
19.5 Related Reports

List of Tables

Table 1 Managed Services Market Size, 2014–2021 (USD Billion)
Table 2 Market Size By Type, 2014–2021 (USD Million)
Table 3 Market Size By Managed Data Center, 2014–2021 (USD Million)
Table 4 Managed Data Center: Market Size, By Region, 2014–2021 (USD Million)
Table 5 Managed Hosting: Market Size, By Region, 2014–2021 (USD Million)
Table 6 Managed Colocation: Market Size, By Region, 2014–2021 (USD Million)
Table 7 Managed Storage: Market Size, By Region, 2014–2021 (USD Million)
Table 8 Managed Services Market Size, By Managed Networking , 2014-2021 (USD Million)
Table 9 Managed Networking: Market Size, By Region, 2014–2021 (USD Million)
Table 10 Managed Network Monitoring and Maintenance: Market Size, By Region, 2014–2021 (USD Million)
Table 11 Managed Multiprotocol Label Switching and Virtual Private Networks: Market Size, By Region, 2014–2021 (USD Million)
Table 12 Managed Ethernet Access: Market Size, By Region, 2014–2021 (USD Million)
Table 13 Managed Wlan/Wwan: Market Size, By Region, 2014–2021 (USD Million)
Table 14 Managed Router and Switch: Market Size, By Region, 2014–2021 (USD Million)
Table 15 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 16 Managed Services Market Size, By Managed Mobility, 2014–2021 (USD Million)
Table 17 Managed Device and System Management: Market Size, By Region, 2014–2021 (USD Million)
Table 18 Managed Application and Collaboration Management: Market Size, By Region, 2014–2021 (USD Million)
Table 19 Content Management: Market Size, By Region, 2014–2021 (USD Million)
Table 20 Support and Maintenance: Market Size, By Region, 2014–2021 (USD Million)
Table 21 Managed Infrastructure: Market Size, By Managed Infrastructure, 2014-2021 (USD Million)
Table 22 Managed Infrastructure: Market Size, By Region, 2014-2021 (USD Million)
Table 23 Managed Print Service: Market Size, By Region, 2014-2021 (USD Million)
Table 24 Managed Desktop: Market Size, By Region, 2014–2021 (USD Million)
Table 25 Managed Backup and Recovery: Market Size, By Region, 2014–2021 (USD Million)
Table 26 Managed Inventory: Market Size, By Region, 2014–2021 (USD Million)
Table 27 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 28 Managed Services Market Size, By Managed Communication, 2014-2021 (USD Million)
Table 29 Managed Unified Communication: Market Size, By Region, 2014–2021 (USD Million)
Table 30 Managed Email Communications: Market Size, By Region, 2014–2021 (USD Million)
Table 31 Managed Voice Over Internet Protocol Communications: Market Size, By Region, 2014–2021 (USD Million)
Table 32 Managed Services Market Size, By Managed Information, 2014-2021 (USD Million)
Table 33 Managed Information: Market Size, By Region 2014-2021 (USD Million)
Table 34 Managed Business Process: Market Size, By Region, 2014–2021 (USD Million)
Table 35 Managed Operations Support System/Business Support System: Market Size, By Region, 2014–2021 (USD Million)
Table 36 Managed Database: Market Size, By Region, 2014–2021 (USD Million)
Table 37 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 38 Managed Services Market Size, By Managed Security, 2014-2021 (USD Million)
Table 39 Market Size, By Managed Security, By Region 2014-2021 (USD Million)
Table 40 Threat Management: Market Size, By Region, 2014–2021 (USD Million)
Table 41 Vulnerability Management: Market Size, By Region, 2014–2021 (USD Million)
Table 42 Complaince Management: Market Size, By Region, 2014–2021 (USD Million)
Table 43 Incident Management: Market Size, By Region, 2014–2021 (USD Million)
Table 44 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 45 Managed Services Market Size, By End User, 2014-2021 (USD Million)
Table 46 Small and Medium Businesses: Market Size, By Region, 2014–2021 (USD Million)
Table 47 Large Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 48 Managed Services Market Size, By Region, 2014–2021 (USD Million)
Table 49 North America: Market Size, By Type, 2014–2021 (USD Million)
Table 50 North America: Market Size, By Managed Data Center, 2014–2021 (USD Million)
Table 51 North America: Market Size, By Managed Networking, 2014–2021 (USD Million)
Table 52 North America: Market Size, By Managed Mobility, 2014–2021 (USD Million)
Table 53 North America: Market Size, By Managed Infrastructure, 2014–2021 (USD Million)
Table 54 North America: Market Size, By Managed Communication, 2014–2021 (USD Million)
Table 55 North America: Market Size, By Managed Information, 2014–2021 (USD Million)
Table 56 North America: Market Size, By Managed Security, 2014–2021 (USD Million)
Table 57 North America: Market Size, By End User, 2014–2021 (USD Million)
Table 58 Europe: Managed Services Market Size, By Type, 2014–2021 (USD Million)
Table 59 Europe: Market Size, By Managed Data Center, 2014–2021 (USD Million)
Table 60 Europe: Market Size, By Managed Networking, 2014–2021 (USD Million)
Table 61 Europe: Market Size, By Managed Mobility, 2014–2021 (USD Million)
Table 62 Europe: Market Size, By Managed Infrastructure, 2014–2021 (USD Million)
Table 63 Europe: Market Size, By Managed Communication, 2014–2021 (USD Million)
Table 64 Europe: Market Size, By Managed Information, 2014–2021 (USD Million)
Table 65 Europe: Market Size, By Managed Security, 2014–2021 (USD Million)
Table 66 Europe: Market Size, By End User, 2014–2021 (USD Million)
Table 67 Asia-Pacific: Managed Services Market Size, By Type, 2014–2021 (USD Million)
Table 68 Asia-Pacific: Market Size, By Managed Data Center, 2014–2021 (USD Million)
Table 69 Asia-Pacific: Market Size, By Managed Networking, 2014–2021 (USD Million)
Table 70 Asia-Pacific: Market Size, By Managed Mobility, 2014–2021 (USD Million)
Table 71 Asia-Pacific: Market Size, By Managed Infrastructure, 2014–2021 (USD Million)
Table 72 Asia-Pacific: Market Size, By Managed Communication, 2014–2021 (USD Million)
Table 73 Asia-Pacific: Market Size, By Managed Information, 2014–2021 (USD Million)
Table 74 Asia-Pacific: Market Size, By Managed Security, 2014–2021 (USD Million)
Table 75 Asia-Pacific: Market Size, By End User, 2014–2021 (USD Million)
Table 76 Middle East and Africa: Managed Services Market Size, By Type, 2014–2021 (USD Million)
Table 77 Middle East and Africa: Market Size, By Managed Data Center, 2014–2021 (USD Million)
Table 78 Middle East and Africa: Market Size, By Managed Networking, 2014–2021 (USD Million)
Table 79 Middle East and Africa: Market Size, By Managed Mobility, 2014–2021 (USD Million)
Table 80 Middle East and Africa: Market Size, By Managed Infrastructure, 2014–2021 (USD Million)
Table 81 Middle East and Africa: Market Size, By Managed Communication, 2014–2021 (USD Million)
Table 82 Middle East and Africa: Market Size, By Managed Information, 2014–2021 (USD Million)
Table 83 Middle East and Africa: Market Size, By Managed Security, 2014–2021 (USD Million)
Table 84 Middle East and Africa: Market Size, By End User, 2014–2021 (USD Million)
Table 85 Latin America: Managed Services Market Size, By Type, 2014–2021 (USD Million)
Table 86 Latin America: Market Size, By Managed Data Center, 2014–2021 (USD Million)
Table 87 Latin America: Market Size, By Managed Networking, 2014–2021 (USD Million)
Table 88 Latin America: Market Size, By Managed Mobility, 2014–2021 (USD Million)
Table 89 Latin America: Market Size, By Managed Infrastructure, 2014–2021 (USD Million)
Table 90 Latin America: Market Size, By Managed Communication, 2014–2021 (USD Million)
Table 91 Latin America: Market Size, By Managed Information, 2014–2021 (USD Million)
Table 92 Latin America: Market Size, By Managed Security, 2014–2021 (USD Million)
Table 93 Latin America: Market Size, By End User, 2014–2021 (USD Million)
Table 94 New Product Launches, 2014–2016
Table 95 Partnerships, Agreements, and Collaborations, 2014–2016
Table 96 Mergers and Acquisitions, 2014–2016
Table 97 Business Expansions, 2014–2016

List of Figures

Figure 1 Global Managed Services Market: Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Market Breakdown and Data Triangulation
Figure 5 Assumptions
Figure 6 Limitations
Figure 7 Managed Services Market is Expected to Witness High Growth During the Forecast Period
Figure 8 Top Three Segments for the Managed Services Market During 2016–2021
Figure 9 North America is Expected to Hold the Largest Market Share in 2016
Figure 10 Reduction in OPEX is Driving the Market Towards Growth
Figure 11 Asia-Pacific is Expected to Witness the Highest Growth Rate During the Forecast Period
Figure 12 Cloud Security Segment to Grow at the Highest Rate in the Managed Services Market
Figure 13 Managed Device and System Management Expected to Lead the Managed Mobility Services Market in Terms of Market Share in 2016
Figure 14 Evolution of Managed Services Market
Figure 15 Market Segmentation: By Type
Figure 16 Market Segmentation: By Managed Data Center
Figure 17 Market Segmentation: By Managed Networking
Figure 18 Market Segmentation: By Managed Mobility
Figure 19 Market Segmentation: By Managed Infrastructure
Figure 20 Market Segmentation: By Managed Communication
Figure 21 Market Segmentation: By Managed Information
Figure 22 Market Segmentation: By Managed Security
Figure 23 Market Segmentation: By End User
Figure 24 Market Segmentation: By Region
Figure 25 Market Drivers, Restraints, Opportunities, and Challenges
Figure 26 Market Value Chain Analysis
Figure 27 Companies Adopt Different Strategies to Gain Competitive Advantage
Figure 28 Managed Data Center is Expected to Lead the Market During the Forecast Period
Figure 29 Managed Colocation is Expected to Lead the Managed Data Center Services Market in Terms of Market Size in 2016
Figure 30 Managed Multiprotocol Label Switching and Virtual Private Networks is Expected to Lead the Managed Networking Market During the Forecast Period
Figure 31 Managed Device and System Management is Expected to Dominate the Managed Mobility Market During the Forecast Period
Figure 32 Managed Print Services is Expected to Lead the Managed Infrastructure Market During the Forecast Period
Figure 33 Managed Unified Communications is Expected to Dominate the Managed Communication Market During the Forecast Period
Figure 34 Managed Business Process is Expected to Lead the Managed Information Market During the Forecast Period
Figure 35 Threat Management is Expected to Lead the Managed Security Market During the Forecast Period
Figure 36 Large Enterprises Segment is Expected to Dominate the Managed Services End User Market During the Forecast Period
Figure 37 Asia-Pacific: an Attractive Destination for the Managed Services Market, 2016–2021
Figure 38 Asia-Pacific has the Highest Growth Rate From 2016 to 2021
Figure 39 Regional Snapshot: Asia-Pacific as A Hotspot During 2016–2021
Figure 40 North America: Market Snapshot
Figure 41 Asia-Pacific: Market Snapshot
Figure 42 Companies Adopted Partnership, Agreement, and Collaboration as the Key Growth Strategy Between 2014 and 2016
Figure 43 Managed Services Market: Portfolio Comparison
Figure 44 Market Evaluation Framework
Figure 45 Battle for Market Share: New Product Launch Was the Key Strategy Adopted By Companies in the Managed Services Market Between 2014 and 2016
Figure 46 IBM Corporation: Company Snapshot
Figure 47 IBM Corporation: SWOT Analysis
Figure 48 Cisco Systems, Inc.: Company Snapshot
Figure 49 Cisco Systems, Inc. : SWOT Analysis
Figure 50 Huawei Technologies Co Ltd: Company Snapshot
Figure 51 Huawei Technologies Co. Ltd: SWOT Analysis
Figure 52 Ericsson: Company Snapshot
Figure 53 Ericsson Corporation: SWOT Analysis
Figure 54 Accenture PLC: Company Snapshot
Figure 55 Accenture: SWOT Analysis
Figure 56 Fujitsu Ltd.: Company Snapshot
Figure 57 Nokia Networks : Company Snapshot
Figure 58 Computer Science Corp: Company Snapshot
Figure 59 AT&T: Company Snapshot
Figure 60 TCS: Company Snapshot
Figure 61 Wipro: Company Snapshot
Figure 62 Hewlett-Packard Enterprise: Company Snapshot

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