IT Services Global Industry Guide 2013-2022
Summary
Global IT Services industry profile provides top-line qualitative and quantitative summary information including: industry size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.
Synopsis
Essential resource for top-line data and analysis covering the global it services industry. Includes industry size and segmentation data, textual and graphical analysis of industry growth trends and leading companies.
Key Highlights
- The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market, and the infrastructure services market.
- The BPO services market is valued as the revenues accrued from the provision of client relationship management BPO, finance & accounting BPO, human resource outsourcing, knowledge process outsourcing, managed print services, procurement BPO, and vertical-specific BPO services.
- The application services market is valued as the revenues accrued from the provision of application development, management, and testing services.
- The infrastructure services market is valued as the revenues accrued from the provision of application hosting and data center services, hybrid and cloud services, co-location services, desktop support and mangement services, storage services and security services.
- All currency conversions are at constant 2017 annual average exchange rates.
- The global IT services industry generated revenues of $697.7bn in 2017, representative of a CAGR of 2.8% during 2013-2017.
- Infrastructure services was the industry's most lucrative segment in 2017, with total revenues of $314.7bn, equivalent to 45.1% of the industry's overall value.
- An increasing demand for the technology and expertise of service providers, alongside the implementation and development of emerging technologies such as big data, e-commerce, and the IoT will be key growth drivers.
Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global it services industry
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global it services industry
- Leading company profiles reveal details of key it services industry players' global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the global it services industry with five year forecasts
Reasons to buy
- What was the size of the global it services industry by value in 2017?
- What will be the size of the global it services industry in 2022?
- What factors are affecting the strength of competition in the global it services industry?
- How has the industry performed over the last five years?
- What are the main segments that make up the global it services industry?
IT Services Global Industry Guide 2013-2022
Table of Contents
EXECUTIVE SUMMARY 2
Market value 2
Market value forecast 2
Category segmentation 2
Geography segmentation 2
Introduction 19
What is this report about? 19
Who is the target reader? 19
How to use this report 19
Definitions 19
Global IT Services 20
Market Overview 20
Market Data 21
Market Segmentation 22
Market outlook 24
Five forces analysis 25
IT Services in Asia-Pacific 33
Market Overview 33
Market Data 34
Market Segmentation 35
Market outlook 37
Five forces analysis 38
IT Services in Europe 46
Market Overview 46
Market Data 47
Market Segmentation 48
Market outlook 50
Five forces analysis 51
IT Services in France 60
Market Overview 60
Market Data 61
Market Segmentation 62
Market outlook 64
Five forces analysis 65
Macroeconomic indicators 73
IT Services in Germany 75
Market Overview 75
Market Data 76
Market Segmentation 77
Market outlook 79
Five forces analysis 80
Macroeconomic indicators 88
IT Services in Italy 90
Market Overview 90
Market Data 91
Market Segmentation 92
Market outlook 94
Five forces analysis 95
Macroeconomic indicators 103
IT Services in Japan 105
Market Overview 105
Market Data 106
Market Segmentation 107
Market outlook 109
Five forces analysis 110
Macroeconomic indicators 118
IT Services in Australia 120
Market Overview 120
Market Data 121
Market Segmentation 122
Market outlook 124
Five forces analysis 125
Macroeconomic indicators 133
IT Services in Canada 135
Market Overview 135
Market Data 136
Market Segmentation 137
Market outlook 139
Five forces analysis 140
Macroeconomic indicators 148
IT Services in China 150
Market Overview 150
Market Data 151
Market Segmentation 152
Market outlook 154
Five forces analysis 155
Macroeconomic indicators 163
IT Services in The Netherlands 165
Market Overview 165
Market Data 166
Market Segmentation 167
Market outlook 169
Five forces analysis 170
Macroeconomic indicators 178
IT Services in Spain 180
Market Overview 180
Market Data 181
Market Segmentation 182
Market outlook 184
Five forces analysis 185
Macroeconomic indicators 193
IT Services in The United Kingdom 195
Market Overview 195
Market Data 196
Market Segmentation 197
Market outlook 199
Five forces analysis 200
Macroeconomic indicators 209
IT Services in The United States 211
Market Overview 211
Market Data 212
Market Segmentation 213
Market outlook 215
Five forces analysis 216
Macroeconomic indicators 226
Company Profiles 228
Leading Companies 228
Appendix 269
Methodology 269
About MarketLine 270
List of Tables
Table 1: Global IT services industry value: $ billion, 2013-17
Table 2: Global IT services industry category segmentation: $ billion, 2017
Table 3: Global IT services industry geography segmentation: $ billion, 2017
Table 4: Global IT services industry value forecast: $ billion, 2017-22
Table 5: Asia-Pacific IT services industry value: $ billion, 2013-17
Table 6: Asia-Pacific IT services industry category segmentation: $ billion, 2017
Table 7: Asia-Pacific IT services industry geography segmentation: $ billion, 2017
Table 8: Asia-Pacific IT services industry value forecast: $ billion, 2017-22
Table 9: Europe IT services industry value: $ billion, 2013-17
Table 10: Europe IT services industry category segmentation: $ billion, 2017
Table 11: Europe IT services industry geography segmentation: $ billion, 2017
Table 12: Europe IT services industry value forecast: $ billion, 2017-22
Table 13: France IT services industry value: $ million, 2013-17
Table 14: France IT services industry category segmentation: $ million, 2017
Table 15: France IT services industry geography segmentation: $ million, 2017
Table 16: France IT services industry value forecast: $ million, 2017-22
Table 17: France size of population (million), 2013-17
Table 18: France gdp (constant 2005 prices, $ billion), 2013-17
Table 19: France gdp (current prices, $ billion), 2013-17
Table 20: France inflation, 2013-17
Table 21: France consumer price index (absolute), 2013-17
Table 22: France exchange rate, 2013-17
Table 23: Germany IT services industry value: $ million, 2013-17
Table 24: Germany IT services industry category segmentation: $ million, 2017
Table 25: Germany IT services industry geography segmentation: $ million, 2017
Table 26: Germany IT services industry value forecast: $ million, 2017-22
Table 27: Germany size of population (million), 2013-17
Table 28: Germany gdp (constant 2005 prices, $ billion), 2013-17
Table 29: Germany gdp (current prices, $ billion), 2013-17
Table 30: Germany inflation, 2013-17
Table 31: Germany consumer price index (absolute), 2013-17
Table 32: Germany exchange rate, 2013-17
Table 33: Italy IT services industry value: $ million, 2013-17
Table 34: Italy IT services industry category segmentation: $ million, 2017
Table 35: Italy IT services industry geography segmentation: $ million, 2017
Table 36: Italy IT services industry value forecast: $ million, 2017-22
Table 37: Italy size of population (million), 2013-17
Table 38: Italy gdp (constant 2005 prices, $ billion), 2013-17
Table 39: Italy gdp (current prices, $ billion), 2013-17
Table 40: Italy inflation, 2013-17
Table 41: Italy consumer price index (absolute), 2013-17
Table 42: Italy exchange rate, 2013-17
Table 43: Japan IT services industry value: $ million, 2013-17
Table 44: Japan IT services industry category segmentation: $ million, 2017
Table 45: Japan IT services industry geography segmentation: $ million, 2017
Table 46: Japan IT services industry value forecast: $ million, 2017-22
Table 47: Japan size of population (million), 2013-17
Table 48: Japan gdp (constant 2005 prices, $ billion), 2013-17
Table 49: Japan gdp (current prices, $ billion), 2013-17
Table 50: Japan inflation, 2013-17
Table 51: Japan consumer price index (absolute), 2013-17
Table 52: Japan exchange rate, 2013-17
Table 53: Australia IT services industry value: $ million, 2013-17
Table 54: Australia IT services industry category segmentation: $ million, 2017
Table 55: Australia IT services industry geography segmentation: $ million, 2017
Table 56: Australia IT services industry value forecast: $ million, 2017-22
Table 57: Australia size of population (million), 2013-17
Table 58: Australia gdp (constant 2005 prices, $ billion), 2013-17
Table 59: Australia gdp (current prices, $ billion), 2013-17
Table 60: Australia inflation, 2013-17
Table 61: Australia consumer price index (absolute), 2013-17
Table 62: Australia exchange rate, 2013-17
List of Figures
Figure 1: Global IT services industry value: $ billion, 2013-17
Figure 2: Global IT services industry category segmentation: % share, by value, 2017
Figure 3: Global IT services industry geography segmentation: % share, by value, 2017
Figure 4: Global IT services industry value forecast: $ billion, 2017-22
Figure 5: Forces driving competition in the global IT services industry, 2017
Figure 6: Drivers of buyer power in the global IT services industry, 2017
Figure 7: Drivers of supplier power in the global IT services industry, 2017
Figure 8: Factors influencing the likelihood of new entrants in the global IT services industry, 2017
Figure 9: Factors influencing the threat of substitutes in the global IT services industry, 2017
Figure 10: Drivers of degree of rivalry in the global IT services industry, 2017
Figure 11: Asia-Pacific IT services industry value: $ billion, 2013-17
Figure 12: Asia-Pacific IT services industry category segmentation: % share, by value, 2017
Figure 13: Asia-Pacific IT services industry geography segmentation: % share, by value, 2017
Figure 14: Asia-Pacific IT services industry value forecast: $ billion, 2017-22
Figure 15: Forces driving competition in the IT services industry in Asia-Pacific, 2017
Figure 16: Drivers of buyer power in the IT services industry in Asia-Pacific, 2017
Figure 17: Drivers of supplier power in the IT services industry in Asia-Pacific, 2017
Figure 18: Factors influencing the likelihood of new entrants in the IT services industry in Asia-Pacific, 2017
Figure 19: Factors influencing the threat of substitutes in the IT services industry in Asia-Pacific, 2017
Figure 20: Drivers of degree of rivalry in the IT services industry in Asia-Pacific, 2017
Figure 21: Europe IT services industry value: $ billion, 2013-17
Figure 22: Europe IT services industry category segmentation: % share, by value, 2017
Figure 23: Europe IT services industry geography segmentation: % share, by value, 2017
Figure 24: Europe IT services industry value forecast: $ billion, 2017-22
Figure 25: Forces driving competition in the IT services industry in Europe, 2017
Figure 26: Drivers of buyer power in the IT services industry in Europe, 2017
Figure 27: Drivers of supplier power in the IT services industry in Europe, 2017
Figure 28: Factors influencing the likelihood of new entrants in the IT services industry in Europe, 2017
Figure 29: Factors influencing the threat of substitutes in the IT services industry in Europe, 2017
Figure 30: Drivers of degree of rivalry in the IT services industry in Europe, 2017
Figure 31: France IT services industry value: $ million, 2013-17
Figure 32: France IT services industry category segmentation: % share, by value, 2017
Figure 33: France IT services industry geography segmentation: % share, by value, 2017
Figure 34: France IT services industry value forecast: $ million, 2017-22
Figure 35: Forces driving competition in the IT services industry in France, 2017
Figure 36: Drivers of buyer power in the IT services industry in France, 2017
Figure 37: Drivers of supplier power in the IT services industry in France, 2017
Figure 38: Factors influencing the likelihood of new entrants in the IT services industry in France, 2017
Figure 39: Factors influencing the threat of substitutes in the IT services industry in France, 2017
Figure 40: Drivers of degree of rivalry in the IT services industry in France, 2017
Figure 41: Germany IT services industry value: $ million, 2013-17
Figure 42: Germany IT services industry category segmentation: % share, by value, 2017
Figure 43: Germany IT services industry geography segmentation: % share, by value, 2017
Figure 44: Germany IT services industry value forecast: $ million, 2017-22
Figure 45: Forces driving competition in the IT services industry in Germany, 2017
Figure 46: Drivers of buyer power in the IT services industry in Germany, 2017
Figure 47: Drivers of supplier power in the IT services industry in Germany, 2017
Figure 48: Factors influencing the likelihood of new entrants in the IT services industry in Germany, 2017
Figure 49: Factors influencing the threat of substitutes in the IT services industry in Germany, 2017
Figure 50: Drivers of degree of rivalry in the IT services industry in Germany, 2017
Figure 51: Italy IT services industry value: $ million, 2013-17
Figure 52: Italy IT services industry category segmentation: % share, by value, 2017
Figure 53: Italy IT services industry geography segmentation: % share, by value, 2017
Figure 54: Italy IT services industry value forecast: $ million, 2017-22
Figure 55: Forces driving competition in the IT services industry in Italy, 2017
Figure 56: Drivers of buyer power in the IT services industry in Italy, 2017
Figure 57: Drivers of supplier power in the IT services industry in Italy, 2017
Figure 58: Factors influencing the likelihood of new entrants in the IT services industry in Italy, 2017
Figure 59: Factors influencing the threat of substitutes in the IT services industry in Italy, 2017
Figure 60: Drivers of degree of rivalry in the IT services industry in Italy, 2017
Figure 61: Japan IT services industry value: $ million, 2013-17
Figure 62: Japan IT services industry category segmentation: % share, by value, 2017
Figure 63: Japan IT services industry geography segmentation: % share, by value, 2017
Figure 64: Japan IT services industry value forecast: $ million, 2017-22
Figure 65: Forces driving competition in the IT services industry in Japan, 2017
Figure 66: Drivers of buyer power in the IT services industry in Japan, 2017
Figure 67: Drivers of supplier power in the IT services industry in Japan, 2017
Figure 68: Factors influencing the likelihood of new entrants in the IT services industry in Japan, 2017
Figure 69: Factors influencing the threat of substitutes in the IT services industry in Japan, 2017
Figure 70: Drivers of degree of rivalry in the IT services industry in Japan, 2017
Figure 71: Australia IT services industry value: $ million, 2013-17
Figure 72: Australia IT services industry category segmentation: % share, by value, 2017
Figure 73: Australia IT services industry geography segmentation: % share, by value, 2017
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