ICT budget and staffing trends in the UK - Enterprise ICT investment plans to 2013

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Date: 26-Jan-2013
No. of pages: 38
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This report presents the findings from a survey of 136 UK enterprises regarding their Information and Communication Technology (ICT) budgets and staff allocation. The survey investigates how UK enterprises currently allocate their ICT budgets across the core areas of enterprise ICT spend, namely hardware, software, IT services, communications and consulting.

Introduction and Landscape

Why was the report written?

In order to provide a depth of insight into ICT vendors' and service providers' potential customers

What is the current market landscape and what is changing?

The absolute value of UK enterprise ICT market for business and purchases of technology goods and services will remain at the same level or witness marginal growth in 2012-13.

What are the key drivers behind recent market changes?

UK's financial services sector is experiencing a gradual recovery in demand for ICT products and services, while the UK government's austerity drive will also generate new ICT opportunities in the medium term

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT Budgets. Very few IT analyst houses will have interviewed 130+ ICT decision makers in the UK market in H2 2012.

Key Features and Benefits

  • Understand how ICT budgets are set to change in 2013 in terms of their overall size.

  • Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications, and consulting.

  • Learn how IT Pounds are being spent in areas such as the data centre, applications, IT management and the network.

  • Establish how IT staff are typically allocated within UK organizations.

  • Gain insight into with whom UK enterprises plan to spend their ICT Pounds.


Key Market Issues


  • Lower spending by the UK Public sector which currently is the largest procurer of ICT products and services, could have a negative impact on the technology and communications market.

  • Tight business conditions will compel SMEs to postpone major ICT investments beyond 2013.

  • The proportion of IT budget allocated for internal development and maintenance is set to stay fixed when compared with 2012 due to uncertain economic conditions.

  • The reluctance of organizations to invest in their business expansion in the current economic scenario prompts them to spend less on these areas in 2013.

  • UK enterprises' intentions to rationalize their infrastructure costs, is a cause of concern for vendors operating in this space.


Key Highlights


  • Large enterprises spend around X% of their total budget on IT consulting services, in order to reduce the complexity and enhance the efficiency of their IT systems.

  • UK is considered to be the largest data centre market in Western Europe, with enterprises spending X% of their IT budget on it in 2013.

  • SMEs are allocating a larger proportion of their software budgets (X%) to subscribe to SaaS offerings, as compared to large enterprises (X%) with the key areas of investments being CRM, business analytics, and mobility.

  • UK enterprises are spending a major portion (X%) of their IT services budgets on desktop services and user support. Meanwhile, hosted services (especially related to data centres) are also gaining prominence amongst UK enterprises, with X% of IT services budgets also being spent in this domain.

  • Increasing corporate demand for thin clients, tablets, ultrabooks, and smartphones, is driving the UK end-user computing market. Enterprises are making substantial investments in enhancing their network and communications infrastructure, thus creating good revenue generation opportunities for vendors offering these products.

ICT budget and staffing trends in the UK - Enterprise ICT investment plans to 2013

Table Of Contents

1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 IT budget changes
1.4 IT budget allocation by core technology area
1.5 IT budget allocation by function
1.6 IT spending by entity
1.7 IT staff distribution

2 Detailed IT budget allocations
2.1 Introduction
2.2 Hardware budget breakdown
2.3 Software budget breakdowns
2.4 Third party IT Services expenditure
2.5 Telecommunications budget

3 Summary
3.1 UK enterprises are raising IT spending, albeit at a tentative and modest pace

4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors

List Of Tables

Table 1: UK enterprise ICT survey industry breakdown 2
Table 2: UK enterprise ICT survey breakdown by size band (number of employees) 3
Table 3: Recent and expected ICT budget changes among UK enterprises 4
Table 4: UK enterprises' (external) ICT budget allocation in 2012 6
Table 5: UK enterprises' (external) ICT budget allocation in 2013 8
Table 6: UK enterprises' ICT budget allocation by function, 2012 and 2013 10
Table 7: UK enterprises' IT budget allocation by entity in 2012 12
Table 8: UK enterprises' IT budget allocation by entity in 2013 14
Table 9: Average allocation of full-time IT staff members in UK enterprises 16
Table 10: UK enterprises' average hardware budget allocation 19
Table 11: Average allocation of software budgets in the UK enterprise market 21
Table 12: UK enterprises' average software budget allocation by technology 22
Table 13: UK enterprises' average IT services budget allocation 24
Table 14: UK enterprises' average IT consulting services budget allocation 26
Table 15: UK enterprises' average telecommunications budget allocation 28

List Of Figures

Figure 1: UK enterprise ICT survey industry breakdown 1
Figure 2: UK enterprise ICT survey breakdown by size band (number of employees) 2
Figure 3: Recent and expected ICT budget changes among UK enterprises 4
Figure 4: UK enterprises' (external) ICT budget allocation in 2012 6
Figure 5: UK enterprises' (external) ICT budget allocation in 2013 8
Figure 6: UK enterprises' ICT budget allocation by function, 2012 and 2013 10
Figure 7: UK enterprises' IT budget allocation by entity in 2012 12
Figure 8: UK enterprises' IT budget allocation by entity in 2013 14
Figure 9: Average allocation of full-time IT staff members in UK enterprises 16
Figure 10: UK enterprises' average hardware budget allocation 18
Figure 11: Average allocation of software budgets in the UK enterprise market 20
Figure 12: UK enterprises' average software budget allocation by technology 22
Figure 13: UK enterprises' average IT services budget allocation 24
Figure 14: UK enterprises' average IT consulting services budget allocation 26
Figure 15: UK enterprises' average telecommunications budget allocation 28

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