ICT budget and staffing trends in Australia – Enterprise ICT investment plans to 2013

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Date: 29-Apr-2013
No. of pages: 31
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Synopsis

This report presents the findings from a survey of 85 Australian enterprises regarding their Information and Communication Technology (ICT) budgets and staff allocation. The survey investigates how Australian enterprises currently allocate their ICT budgets across the core areas of enterprise ICT spend, namely hardware, software, IT services, communications and consulting.

Introduction and Landscape

Why was the report written?

In order to provide a depth of insight into ICT vendors’ and service providers’ potential customers.

What is the current market landscape and what is changing?

The ICT market in Australia is witnessing strong growth, with enterprises spending their budgets across all major technological areas.

What are the key drivers behind recent market changes?

Kable’s survey reveals that factors such as the strength and stability of the Australian financial system, the performance of its major trading partners and enterprises’ need to enhance their operational efficiencies and sustainability will drive investments across all major technological areas.

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT Budgets. Very few IT analyst houses will have interviewed 80+ ICT decision makers in Australian market in H2 2012.

Key Features and Benefits

  • Understand how ICT budgets are set to change in 2013 in terms of their overall size.
  • Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications and consulting.
  • Learn how IT Dollars are being spent in areas such as the data centre, applications, IT management and the network.
  • Establish how IT staff are typically allocated within Australian organizations
  • Gain insight into with whom Australian enterprises plan to spend their ICT Dollars.

Key Market Issues

  • Kable’ survey reveals that allocation of the ICT budget to end-user computing is expected to decline slightly by X% in 2013 over 2012.
  • The relatively lower allocation of IT staff members to infrastructure management and IT management suggests that Australian organisations are trying to reduce their costs in these areas.
  • The proportion of ICT budget allocated for internal development and maintenance will be retained at the same level in 2013 compared to 2012, although large enterprises in Australia are expected to raise their in-house ICT budgets significantly.
  • Australian enterprises are still dependent on legacy fixed-line networks, which is evident from the survey as X% of the telecommunications budget is allocated to fixed voice.
  • Cloud services has limited accessibility among Australian enterprises, as the survey data shows that enterprises are allocating X% of their total IT services budgets here.

Key Highlights

  • Australian enterprises are planning to allocate X% of their total ICT budgets to hardware, software, and communications in 2013, which is slightly more than the combined allocation in 2012.
  • The average hardware budget allocation is dominated by client computing devices, while software licensing is the area where the major portion of software budgets is being allocated.
  • Kable’s survey reflects that a significant portion of the average IT services budget is being allocated to application development (X%), security and privacy services (X%), and desktop services (X%).
  • The potential for productivity improvement through the intelligent use of technology is recognised as a driving force for ICT investment by Australian enterprises.
  • Australian enterprises are judiciously resourcing their IT staff based on the nature of their involvement in IT and the degree to which the business depends on it. The survey reveals that applications and service support and the help desk functions constitute the major portion of IT staff.

ICT budget and staffing trends in Australia – Enterprise ICT investment plans to 2013

Table of Contents

1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.5 ICT budget allocation by function
1.6 ICT spending by entity
1.7 IT staff distribution

2 Detailed ICT budget allocations
2.1 Introduction
2.2 Hardware budget breakdown
2.3 Software budget breakdowns
2.4 Third party IT Services expenditure
2.5 Telecommunications budget

3 Summary
3.1 Australian enterprises are witnessing a rapid change in ICT expenditure: a reflection of continuing technological development and service innovation

4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors

List of Tables

Table 1: Australian enterprise ICT survey industry breakdown
Table 2: Australian enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Australian enterprises
Table 4: Australian enterprises' (external) ICT budget allocation, 2012 and 2013
Table 5: Australian enterprises' ICT budget allocation by function, 2012 and 2013
Table 6: Australian enterprises' (external) ICT budget allocation by entity, 2012 and 2013
Table 7: Average allocation of full-time IT staff members in Australian enterprises
Table 8: Australian enterprises' average hardware budget allocation
Table 9: Average allocation of software budgets in the Australian enterprise market
Table 10: Australian enterprises' average software budget allocation by technology
Table 11: Australian enterprises' average IT services budget allocation
Table 12: Australian enterprises' average IT consulting services budget allocation
Table 13: Australian enterprises' average telecommunications budget allocation

List of Figures

Figure 1: Australian enterprise ICT survey industry breakdown
Figure 2: Australian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Australian enterprises
Figure 4: Australian enterprises' (external) ICT budget allocation, 2012 and 2013
Figure 5: Australian enterprises' ICT budget allocation by function, 2012 and 2013
Figure 6: Australian enterprises' ICT budget allocation by entity, 2012 and 2013
Figure 7: Average allocation of full-time IT staff members in Australian enterprises
Figure 8: Australian enterprises' average hardware budget allocation
Figure 9: Average allocation of software budgets in the Australian enterprise market
Figure 10: Australian enterprises' average software budget allocation by technology
Figure 11: Australian enterprises' average IT services budget allocation
Figure 12: Australian enterprises' average IT consulting services budget allocation
Figure 13: Australian enterprises' average telecommunications budget allocation

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