Hardware Support Services Global Market Report 2016

Publisher Name :
Date: 08-Sep-2016
No. of pages: 250

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Hardware support services may be either be a reactive support, preventive-based support, or proactive support. Hardware support services are predominantly sold as maintenance contracts, which extend up to one to three year duration. The contracts generally cover hardware replacement, hardware repair, or even mere technical assistance via phone, email, or video.

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Description

Where is the largest and fastest growing market for hardware support services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The hardware support services global market report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. It places the market within the context of the wider information technology services market, and compares it with other markets.


  • The market characteristics section of the report defines and explains the market.

  • The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.

  • Market segmentations break down market into sub markets.

  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers all the regions, key developed countries and major emerging markets. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.

  • Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.

  • The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.

  • The hardware support services market section of the report gives context. It compares the hardware support services market with other segments of the information technology services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, Hardware Support Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.


Scope


  • Markets covered: Computers & Peripherals, Storage, Networking, Servers and Others.

  • Markets compared: Hardware Support Services, Software and BPO Services, Cloud Services.

  • Companies mentioned: IBM, HP, CSC, Accenture, Tata Consultancy Services and others.

  • Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA.

  • Regions: Asia, Americas, Europe, Middle East & Africa, Oceania.

  • Time series: Five years historic and forecast.

  • Data: Ratios of market size and growth to related markets, population, GDP, Hardware Support Services Indicators Comparison, Internet Penetration, Internet Hosts.

  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Hardware Support Services Global Market Report 2016

Table of Contents

1. Hardware Support Services Market Characteristics

2. Hardware Support Services Market Size and Growth
2.1 Historic Market Growth
2.1.1 Drivers of the Market
2.1.2 Restraints on the Market
2.2 Forecast Market Growth
2.2.1 Drivers of the Market
2.2.2 Restraints on the Market

3. Porters Five Force Model
3.1 Bargaining Power Of Buyer
3.2 Bargaining Power Of Suppliers
3.3 Threat Of New Entrants
3.4 Threat Of Substitutes
3.5 Industry Competition

4. PESTLE Analysis
4.1 Political
4.2 Economic
4.3 Social
4.4 Technological
4.5 Legal
4.6 Environmental

5. Hardware Support Services Market Segmentation
5.1 Global Segmentation
5.2 Computer And Peripherals Support Services
5.2.1 Market Characteristics
5.2.2 Market Trends And Strategies
5.3 Networking Support Services
5.3.1 Market Characteristics
5.3.2 Market Trends And Strategies
5.4 Storage and Servers Support Services
5.4.1 Market Characteristics
5.4.2 Market Trends And Strategies

6. Hardware Support Services Market Regional And Country Analysis
6.1 Global Hardware Support Services Market, 2015, By Region
6.2 Global Hardware Support Services Market, 2011 - 2019, Historic and Forecast, By Region
6.3 Hardware Support Services Market, 2015, By Country
6.4 Hardware Support Services Market, 2011 - 2019, Historic and Forecast, By Country

7. Global Hardware Support Services Market Comparison with Macro Economic Factors
7.1 Hardware Support Services Market Size, Percentage Of GDP, Global
7.2 Per Capita Average Hardware Support Services Expenditure, Global

8. Hardware Support Services Market Comparison With Macro Economic Factors Across Countries
8.1 Hardware Support Services Market Size, Percentage Of GDP, By Country
8.2 Per Capita Average Hardware Support Services Expenditure, By Country
8.3 Per Household Average Hardware Support Services Expenditure, By Country

9. Hardware Support Services Indicators Comparison
9.1 Internet Penetration, By Country,2015
9.2 Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, By Country, 2015
9.3 Number Of Registered Businesses, By Country,2015
9.4 Average Spending on Hardware Support Services By Registered Businesses, By Country,2015

10. Asia Hardware Support Services Market
10.1.1 Asia Hardware Support Services Market Overview
10.1.2 Asia Hardware Support Services Historic Market, 2011 - 2015
10.1.3 Asia Hardware Support Services Forecast Market, 2015 - 2019
10.1.4 Asia Market Size By Segment
10.2 Asia Hardware Support Services Market: Country Analysis
10.3 China Hardware Support Services Market
10.3.1 China Hardware Support Services Market Overview
10.3.2 China Hardware Support Services Historic Market, 2011 - 2015
10.3.3 China Hardware Support Services Forecast Market, 2015 - 2019
10.3.4 China Market Size By Segment
10.3.5 China Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
10.3.6 China Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
10.4 India Hardware Support Services Market
10.4.1 India Hardware Support Services Market Overview
10.4.2 India Hardware Support Services Historic Market, 2011 - 2015
10.4.3 India Hardware Support Services Forecast Market, 2015 - 2019
10.4.4 India Market Size By Segment
10.4.5 India Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
10.4.6 India Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
10.5 Japan Hardware Support Services Market
10.5.1 Japan Hardware Support Services Market Overview
10.5.2 Japan Hardware Support Services Historic Market, 2011 - 2015
10.5.3 Japan Hardware Support Services Forecast Market, 2015 - 2019
10.5.4 Japan Market Size By Segment
10.5.5 Japan Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
10.5.6 Japan Average Spending on Hardware Support Services By Registered Businesses, 2011-2019

11. Europe Hardware Support Services Market
11.1.1 Europe Hardware Support Services Market Overview
11.1.2 Europe Hardware Support Services Historic Market, 2011 - 2015
11.1.3 Europe Hardware Support Services Forecast Market, 2015 - 2019
11.1.4 Europe Market Size By Segment
11.2 Europe Hardware Support Services Market: Country Analysis
11.3 UK Hardware Support Services Market
11.3.1 UK Hardware Support Services Market Overview
11.3.2 UK Hardware Support Services Historic Market, 2011 - 2015
11.3.3 UK Hardware Support Services Forecast Market, 2015 - 2019
11.3.4 UK Market Size By Segment
11.3.5 UK Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
11.3.6 UK Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
11.4 Germany Hardware Support Services Market
11.4.1 Germany Hardware Support Services Market Overview
11.4.2 Germany Hardware Support Services Historic Market, 2011 - 2015
11.4.3 Germany Hardware Support Services Forecast Market, 2015 - 2019
11.4.4 Germany Market Size By Segment
11.4.5 Germany Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
11.4.6 Germany Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
11.5 France Hardware Support Services Market
11.5.1 France Hardware Support Services Market Overview
11.5.2 France Hardware Support Services Historic Market, 2011 - 2015
11.5.3 France Hardware Support Services Forecast Market, 2015 - 2019
11.5.4 France Market Size By Segment
11.5.5 France Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
11.5.6 France Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
11.6 Italy Hardware Support Services Market
11.6.1 Italy Hardware Support Services Market Overview
11.6.2 Italy Hardware Support Services Historic Market, 2011 - 2015
11.6.3 Italy Hardware Support Services Forecast Market, 2015 - 2019
11.6.4 Italy Market Size By Segment
11.6.5 Italy Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
11.6.6 Italy Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
11.7 Spain Hardware Support Services Market
11.7.1 Spain Hardware Support Services Market Overview
11.7.2 Spain Hardware Support Services Historic Market, 2011 - 2015
11.7.3 Spain Hardware Support Services Forecast Market, 2015 - 2019
11.7.4 Spain Market Size By Segment
11.7.5 Spain Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
11.7.6 Spain Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
11.8 Russia Hardware Support Services Market
11.8.1 Russia Hardware Support Services Market Overview
11.8.2 Russia Hardware Support Services Historic Market, 2011 - 2015
11.8.3 Russia Hardware Support Services Forecast Market, 2015 - 2019
11.8.4 Russia Market Size By Segment
11.8.5 Russia Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
11.8.6 Russia Average Spending on Hardware Support Services By Registered Businesses, 2011-2019

12. Americas Hardware Support Services Market
12.1.1 Americas Hardware Support Services Market Overview
12.1.2 Americas Hardware Support Services Historic Market, 2011 - 2015
12.1.3 Americas Hardware Support Services Forecast Market, 2015 - 2019
12.1.4 Americas Market Size By Segment
12.2 Americas Hardware Support Services Market: Country Analysis
12.3 Brazil Hardware Support Services Market
12.3.1 Brazil Hardware Support Services Market Overview
12.3.2 Brazil Hardware Support Services Historic Market, 2011 - 2015
12.3.3 Brazil Hardware Support Services Forecast Market, 2015 - 2019
12.3.4 Brazil Market Size By Segment
12.3.5 Brazil Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
12.3.6 Brazil Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
12.4 USA Hardware Support Services Market
12.4.1 USA Hardware Support Services Market Overview
12.4.2 USA Hardware Support Services Historic Market, 2011 - 2015
12.4.3 USA Hardware Support Services Forecast Market, 2015 - 2019
12.4.4 USA Market Size By Segment
12.4.5 USA Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
12.4.6 USA Average Spending on Hardware Support Services By Registered Businesses, 2011-2019

13. Middle East & Africa Hardware Support Services Market
13.1.1 Middle East & Africa Hardware Support Services Market Overview
13.1.2 Middle East & Africa Hardware Support Services Historic Market, 2011 - 2015
13.1.3 Middle East & Africa Hardware Support Services Forecast Market, 2015 - 2019
13.1.4 Middle East & Africa Market Size By Segment

14. Oceania Hardware Support Services Market
14.1.1 Oceania Hardware Support Services Market Overview
14.1.2 Oceania Hardware Support Services Historic Market, 2011 - 2015
14.1.3 Oceania Hardware Support Services Forecast Market, 2015 - 2019
14.1.4 Oceania Market Size By Segment
14.2 Oceania Hardware Support Services Market: Country Analysis
14.3 Australia Hardware Support Services Market
14.3.1 Australia Hardware Support Services Market Overview
14.3.2 Australia Hardware Support Services Historic Market, 2011 - 2015
14.3.3 Australia Hardware Support Services Forecast Market, 2015 - 2019
14.3.4 Australia Market Size By Segment
14.3.5 Australia Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
14.3.6 Australia Average Spending on Hardware Support Services By Registered Businesses, 2011-2019

15. Hardware Support Services Market Competitive Landscape
15.1 Company Profiles
15.2 IBM
15.2.1 Overview
15.2.2 Products And Services
15.2.3 Strategy
15.2.4 Financial Performance
15.3 HP
15.3.1 Overview
15.3.2 Products And Services
15.3.3 Strategy
15.3.4 Financial Performance
15.4 Computer Science Corporation
15.4.1 Overview
15.4.2 Products And Services
15.4.3 Strategy
15.4.4 Financial Performance
15.5 Accenture
15.5.1 Overview
15.5.2 Products And Services
15.5.3 Strategy
15.5.4 Financial Performance
15.6 Tata Consultancy Services
15.6.1 Overview
15.6.2 Products And Services
15.6.3 Strategy
15.6.4 Financial Performance

16. Hardware Support Services Market Customer Information

17. Key Mergers And Acquisitions In The Hardware Support Services Market

18. Market Background: Global Information Technology Services Market
18.1.1 Information Technology Services Market Characteristics
18.1.2 Information Technology Services Market Historic Growth
18.1.3 Information Technology Services Market Forecast Growth

19. Appendix
19.1 NAICS Definitions Of Industry Covered In This Report
19.2 Abbreviations
19.3 Currencies
19.4 Research Inquiries
19.5 The Business Research Company
19.6 Copyright and Disclaimer

List of Tables

Table 1: Global Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 2: Global Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 3: Global Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 4: Global Hardware Support Services Market, Split By Region, 2015, $ Billion
Table 5: Global Hardware Support Services Market, Historic and Forecast Growth Rate, By Region, 2011 - 2019
Table 6: Global Hardware Support Services Market, Split By Country, 2015, $ Billion
Table 7: Global Hardware Support Services Market, Historic and Forecast Growth Rate, By Country, 2011 - 2019
Table 8: Global Hardware Support Services Market Value, Market Size As A Percentage Of Global GDP, 2011 - 2019, $ Billion
Table 9: Global Hardware Support Services Market, Per Capita Average Hardware Support Services Expenditure , 2011 - 2019, USD ($)
Table 10: Global Hardware Support Services Market Size As A Percentage Of GDP, By Country, 2011, 2015 And 2019
Table 11: Global Hardware Support Services Market, Per Capita Average Hardware Support Services Expenditure, By Country, 2011, 2015 And 2019 , $ (USD)
Table 12: Global Hardware Support Services Market, Per Household Average Hardware Support Services Expenditure By Country, 2011, 2015 And 2019 , $ Billion
Table 13: Internet Penetration, By Country,2015
Table 14: Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, By Country, 2015
Table 15: Number Of Registered Businesses, By Country,2015
Table 16: Average Spending on Hardware Support Services By Registered Businesses, By Country,2015
Table 17: Asia Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 18: Asia Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 19: Asia Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 20: China Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 21: China Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 22: China Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 23: China Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 24: China Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 25: India Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 26: India Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 27: India Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 28: India Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 29: India Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 30: Japan Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 31: Japan Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 32: Japan Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 33: Japan Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 34: Japan Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 35: Europe Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 36: Europe Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 37: Europe Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 38: UK Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 39: UK Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 40: UK Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 41: UK Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 42: UK Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 43: Germany Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 44: Germany Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 45: Germany Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 46: Germany Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 47: Germany Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 48: France Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 49: France Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 50: France Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 51: France Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 52: France Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 53: Italy Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 54: Italy Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 55: Italy Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 56: Italy Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 57: Italy Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 58: Spain Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 59: Spain Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 60: Spain Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 61: Spain Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 62: Spain Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 63: Russia Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 64: Russia Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 65: Russia Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 66: Russia Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 67: Russia Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 68: Americas Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 69: Americas Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 70: Americas Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 71: Brazil Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 72: Brazil Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 73: Brazil Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 74: Brazil Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 75: Brazil Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 76: USA Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 77: USA Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 78: USA Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 79: USA Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 80: USA Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 81: Middle East & Africa Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 82: Middle East & Africa Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 83: Middle East & Africa Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 84: Oceania Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 85: Oceania Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 86: Oceania Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 87: Australia Hardware Support Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 88: Australia Hardware Support Services Market Forecast Market Size, 2015 - 2019, $ Billion
Table 89: Australia Hardware Support Services Market, 2015, Split By Segments, $ Billion
Table 90: Australia Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, 2011-2019
Table 91: Australia Average Spending on Hardware Support Services By Registered Businesses, 2011-2019
Table 92: Global Hardware Support Services Market, Key Competitor Shares, 2015, Percentage (%)
Table 93: IBM Financial Performance, 2011 - 2015,$ Billion
Table 94: HP Financial Performance, 2011 - 2015,$ Billion
Table 95: CSC Financial Performance, 2011 - 2015,$ Billion
Table 96: Accenture Financial Performance, 2011 - 2015,$ Billion
Table 97: Tata Consultancy Services Financial Performance, 2011 - 2015,$ Billion
Table 98: Global Information Technology Services Market Historic Market Size, 2011 - 2015, $ Billion
Table 99: Global Information Technology Services Market Forecast Market Size, 2015 - 2019, $ Billion

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