Global Proactive Services Market Size, Status and Forecast 2019-2025

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Date: 11-Jan-2019
No. of pages: 93
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Companies typically employ both proactive and reactive customer service strategies. Proactive service refers to processes and techniques used to protect against customer problems and to motivate repeat or higher-volume purchases. Small-business operators should understand what's involved in choosing each approach and why proactive strategies are important.

North America is estimated to have the largest market share and is projected to continue to dominate the market during the forecast period. The adoption of proactive services is increasing in APAC and MEA, due to the rising IT spending and increasing digitalization.

In 2018, the global Proactive Services market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Proactive Services status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Proactive Services development in United States, Europe and China.

The key players covered in this study

- Cisco

- HPE

- Microsoft

- IBM

- Ericsson

- Juniper

- Huawei

- Nokia Networks

- Avaya

- Fortinet

- Symantec

- Mcafee

- DXC Technology

- Servion

Market segment by Type, the product can be split into

- Managed Services

- Technical Support

- Design and Consulting

Market segment by Application, split into

- Banking, Financial Services, and Insurance (BFSI)

- Telecommunication

- Retail

- Healthcare

- Government and Defense

- Media and Entertainment

- Others

Market segment by Regions/Countries, this report covers

- United States

- Europe

- China

- Japan

- Southeast Asia

- India

- Central & South America

The study objectives of this report are:

- To analyze global Proactive Services status, future forecast, growth opportunity, key market and key players.

- To present the Proactive Services development in United States, Europe and China.

- To strategically profile the key players and comprehensively analyze their development plan and strategies.

- To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Proactive Services are as follows:

- History Year: 2014-2018

- Base Year: 2018

- Estimated Year: 2019

- Forecast Year 2019 to 2025

For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Global Proactive Services Market Size, Status and Forecast 2019-2025

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Proactive Services Market Size Growth Rate by Type (2014-2025)
1.4.2 Managed Services
1.4.3 Technical Support
1.4.4 Design and Consulting
1.5 Market by Application
1.5.1 Global Proactive Services Market Share by Application (2014-2025)
1.5.2 Banking, Financial Services, and Insurance (BFSI)
1.5.3 Telecommunication
1.5.4 Retail
1.5.5 Healthcare
1.5.6 Government and Defense
1.5.7 Media and Entertainment
1.5.8 Others
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Proactive Services Market Size
2.2 Proactive Services Growth Trends by Regions
2.2.1 Proactive Services Market Size by Regions (2014-2025)
2.2.2 Proactive Services Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 Proactive Services Market Size by Manufacturers
3.1.1 Global Proactive Services Revenue by Manufacturers (2014-2018)
3.1.2 Global Proactive Services Revenue Market Share by Manufacturers (2014-2018)
3.1.3 Global Proactive Services Market Concentration Ratio (CR5 and HHI)
3.2 Proactive Services Key Players Head office and Area Served
3.3 Key Players Proactive Services Product/Solution/Service
3.4 Date of Enter into Proactive Services Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Proactive Services Market Size by Type (2014-2019)
4.2 Global Proactive Services Market Size by Application (2014-2019)
5 United States
5.1 United States Proactive Services Market Size (2014-2019)
5.2 Proactive Services Key Players in United States
5.3 United States Proactive Services Market Size by Type
5.4 United States Proactive Services Market Size by Application
6 Europe
6.1 Europe Proactive Services Market Size (2014-2019)
6.2 Proactive Services Key Players in Europe
6.3 Europe Proactive Services Market Size by Type
6.4 Europe Proactive Services Market Size by Application
7 China
7.1 China Proactive Services Market Size (2014-2019)
7.2 Proactive Services Key Players in China
7.3 China Proactive Services Market Size by Type
7.4 China Proactive Services Market Size by Application
8 Japan
8.1 Japan Proactive Services Market Size (2014-2019)
8.2 Proactive Services Key Players in Japan
8.3 Japan Proactive Services Market Size by Type
8.4 Japan Proactive Services Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Proactive Services Market Size (2014-2019)
9.2 Proactive Services Key Players in Southeast Asia
9.3 Southeast Asia Proactive Services Market Size by Type
9.4 Southeast Asia Proactive Services Market Size by Application
10 India
10.1 India Proactive Services Market Size (2014-2019)
10.2 Proactive Services Key Players in India
10.3 India Proactive Services Market Size by Type
10.4 India Proactive Services Market Size by Application
11 Central & South America
11.1 Central & South America Proactive Services Market Size (2014-2019)
11.2 Proactive Services Key Players in Central & South America
11.3 Central & South America Proactive Services Market Size by Type
11.4 Central & South America Proactive Services Market Size by Application
12 International Players Profiles
12.1 Cisco
12.1.1 Cisco Company Details
12.1.2 Company Description and Business Overview
12.1.3 Proactive Services Introduction
12.1.4 Cisco Revenue in Proactive Services Business (2014-2019)
12.1.5 Cisco Recent Development
12.2 HPE
12.2.1 HPE Company Details
12.2.2 Company Description and Business Overview
12.2.3 Proactive Services Introduction
12.2.4 HPE Revenue in Proactive Services Business (2014-2019)
12.2.5 HPE Recent Development
12.3 Microsoft
12.3.1 Microsoft Company Details
12.3.2 Company Description and Business Overview
12.3.3 Proactive Services Introduction
12.3.4 Microsoft Revenue in Proactive Services Business (2014-2019)
12.3.5 Microsoft Recent Development
12.4 IBM
12.4.1 IBM Company Details
12.4.2 Company Description and Business Overview
12.4.3 Proactive Services Introduction
12.4.4 IBM Revenue in Proactive Services Business (2014-2019)
12.4.5 IBM Recent Development
12.5 Ericsson
12.5.1 Ericsson Company Details
12.5.2 Company Description and Business Overview
12.5.3 Proactive Services Introduction
12.5.4 Ericsson Revenue in Proactive Services Business (2014-2019)
12.5.5 Ericsson Recent Development
12.6 Juniper
12.6.1 Juniper Company Details
12.6.2 Company Description and Business Overview
12.6.3 Proactive Services Introduction
12.6.4 Juniper Revenue in Proactive Services Business (2014-2019)
12.6.5 Juniper Recent Development
12.7 Huawei
12.7.1 Huawei Company Details
12.7.2 Company Description and Business Overview
12.7.3 Proactive Services Introduction
12.7.4 Huawei Revenue in Proactive Services Business (2014-2019)
12.7.5 Huawei Recent Development
12.8 Nokia Networks
12.8.1 Nokia Networks Company Details
12.8.2 Company Description and Business Overview
12.8.3 Proactive Services Introduction
12.8.4 Nokia Networks Revenue in Proactive Services Business (2014-2019)
12.8.5 Nokia Networks Recent Development
12.9 Avaya
12.9.1 Avaya Company Details
12.9.2 Company Description and Business Overview
12.9.3 Proactive Services Introduction
12.9.4 Avaya Revenue in Proactive Services Business (2014-2019)
12.9.5 Avaya Recent Development
12.10 Fortinet
12.10.1 Fortinet Company Details
12.10.2 Company Description and Business Overview
12.10.3 Proactive Services Introduction
12.10.4 Fortinet Revenue in Proactive Services Business (2014-2019)
12.10.5 Fortinet Recent Development
12.11 Symantec
12.12 Mcafee
12.13 DXC Technology
12.14 Servion
13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
List of Tables and Figures
Table Proactive Services Key Market Segments
Table Key Players Proactive Services Covered
Table Global Proactive Services Market Size Growth Rate by Type 2014-2025 (Million US$)
Figure Global Proactive Services Market Size Market Share by Type 2014-2025
Figure Managed Services Figures
Table Key Players of Managed Services
Figure Technical Support Figures
Table Key Players of Technical Support
Figure Design and Consulting Figures
Table Key Players of Design and Consulting
Table Global Proactive Services Market Size Growth by Application 2014-2025 (Million US$)
Figure Banking, Financial Services, and Insurance (BFSI) Case Studies
Figure Telecommunication Case Studies
Figure Retail Case Studies
Figure Healthcare Case Studies
Figure Government and Defense Case Studies
Figure Media and Entertainment Case Studies
Figure Others Case Studies
Figure Proactive Services Report Years Considered
Table Global Proactive Services Market Size 2014-2025 (Million US$)
Figure Global Proactive Services Market Size and Growth Rate 2014-2025 (Million US$)
Table Global Proactive Services Market Size by Regions 2014-2025 (Million US$)
Table Global Proactive Services Market Size by Regions 2014-2019 (Million US$)
Table Global Proactive Services Market Share by Regions 2014-2019
Figure Global Proactive Services Market Share by Regions 2014-2019
Figure Global Proactive Services Market Share by Regions 2019
Table Market Top Trends
Table Global Proactive Services Revenue by Manufacturers (2014-2019) (Million US$)
Table Global Proactive Services Market Share by Manufacturers (2014-2019)
Figure Global Proactive Services Market Share by Manufacturers in 2018
Table Global Proactive Services Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Proactive Services Product/Solution/Service
Table Date of Enter into Proactive Services Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Proactive Services Market Size by Type (2014-2019) (Million US$)
Table Global Proactive Services Market Size Share by Type (2014-2019)
Figure Global Proactive Services Market Size Market Share by Type (2014-2019)
Table Global Proactive Services Market Size by Application (2014-2019) (Million US$)
Table Global Proactive Services Market Size Share by Application (2014-2019)
Figure Global Proactive Services Market Size Market Share by Application (2014-2019)
Figure Global Proactive Services Revenue Market Share by Application in 2018
Figure United States Proactive Services Market Size 2014-2019 (Million US$)
Table United States Key Players Proactive Services Revenue (2018-2019) (Million US$)
Table United States Key Players Proactive Services Market Share (2018-2019)
Table United States Proactive Services Market Size by Type (2014-2019) (Million US$)
Table United States Proactive Services Market Share by Type (2014-2019)
Table United States Proactive Services Market Size by Application (2014-2019) (Million US$)
Table United States Proactive Services Market Share by Application (2014-2019)
Figure Europe Proactive Services Market Size 2014-2019 (Million US$)
Table Europe Key Players Proactive Services Revenue (2018-2019) (Million US$)
Table Europe Key Players Proactive Services Market Share (2018-2019)
Table Europe Proactive Services Market Size by Type (2014-2019) (Million US$)
Table Europe Proactive Services Market Share by Type (2014-2019)
Table Europe Proactive Services Market Size by Application (2014-2019) (Million US$)
Table Europe Proactive Services Market Share by Application (2014-2019)
Figure China Proactive Services Market Size 2014-2019 (Million US$)
Table China Key Players Proactive Services Revenue (2018-2019) (Million US$)
Table China Key Players Proactive Services Market Share (2018-2019)
Table China Proactive Services Market Size by Type (2014-20189) (Million US$)
Table China Proactive Services Market Share by Type (2014-2019)
Table China Proactive Services Market Size by Application (2014-2019) (Million US$)
Table China Proactive Services Market Share by Application (2014-2019)
Figure Japan Proactive Services Market Size 2014-2019 (Million US$)
Table Japan Key Players Proactive Services Revenue (2018-2019) (Million US$)
Table Japan Key Players Proactive Services Market Share (2018-2019)
Table Japan Proactive Services Market Size by Type (2014-2019) (Million US$)
Table Japan Proactive Services Market Share by Type (2014-2019)
Table Japan Proactive Services Market Size by Application (2014-2019) (Million US$)
Table Japan Proactive Services Market Share by Application (2014-2019)
Figure Southeast Asia Proactive Services Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players Proactive Services Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players Proactive Services Market Share (2018-2019)
Table Southeast Asia Proactive Services Market Size by Type (2014-2019) (Million US$)
Table Southeast Asia Proactive Services Market Share by Type (2014-2019)
Table Southeast Asia Proactive Services Market Size by Application (2014-2019) (Million US$)
Table Southeast Asia Proactive Services Market Share by Application (2014-2019)
Figure India Proactive Services Market Size 2014-2019 (Million US$)
Table India Key Players Proactive Services Revenue (2018-2019) (Million US$)
Table India Key Players Proactive Services Market Share (2018-2019)
Table India Proactive Services Market Size by Type (2014-2019) (Million US$)
Table India Proactive Services Market Share by Type (2014-2019)
Table India Proactive Services Market Size by Application (2014-2019) (Million US$)
Table India Proactive Services Market Share by Application (2014-2019)
Figure Central & South America Proactive Services Market Size 2014-2019 (Million US$)
Table Central & South America Key Players Proactive Services Revenue (2018-2019) (Million US$)
Table Central & South America Key Players Proactive Services Market Share (2018-2019)
Table Central & South America Proactive Services Market Size by Type (2014-2019) (Million US$)
Table Central & South America Proactive Services Market Share by Type (2014-2019)
Table Central & South America Proactive Services Market Size by Application (2014-2019) (Million US$)
Table Central & South America Proactive Services Market Share by Application (2014-2019)
Table Cisco Company Details
Table Cisco Revenue in Proactive Services Business (2014-2019) (Million US$)
Figure Cisco Revenue Growth Rate in Proactive Services Business (2014-2019)
Table Cisco Recent Development
Table HPE Company Details
Table HPE Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure HPE Revenue Growth Rate in Proactive Services Business (2014-2019)
Table HPE Recent Development
Table Microsoft Company Details
Table Microsoft Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure Microsoft Revenue Growth Rate in Proactive Services Business (2014-2019)
Table Microsoft Recent Development
Table IBM Company Details
Table IBM Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure IBM Revenue Growth Rate in Proactive Services Business (2014-2019)
Table IBM Recent Development
Table Ericsson Company Details
Table Ericsson Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure Ericsson Revenue Growth Rate in Proactive Services Business (2014-2019)
Table Ericsson Recent Development
Table Juniper Company Details
Table Juniper Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure Juniper Revenue Growth Rate in Proactive Services Business (2014-2019)
Table Juniper Recent Development
Table Huawei Company Details
Table Huawei Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure Huawei Revenue Growth Rate in Proactive Services Business (2014-2019)
Table Huawei Recent Development
Table Nokia Networks Company Details
Table Nokia Networks Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure Nokia Networks Revenue Growth Rate in Proactive Services Business (2014-2019)
Table Nokia Networks Recent Development
Table Avaya Company Details
Table Avaya Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure Avaya Revenue Growth Rate in Proactive Services Business (2014-2019)
Table Avaya Recent Development
Table Fortinet Company Details
Table Fortinet Revenue in Proactive Services Business (2014-2019)(Million US$)
Figure Fortinet Revenue Growth Rate in Proactive Services Business (2014-2019)
Table Fortinet Recent Development
Table Symantec Company Details
Table Mcafee Company Details
Table DXC Technology Company Details
Table Servion Company Details
Table Global Proactive Services Market Size by Regions (Million US$) 2019-2025
Figure Global Proactive Services Market Size Share by Regions (2019-2025)
Figure Global Proactive Services Market Size Share by Regions in 2025
Figure United States Proactive Services Market Size Forecast (2019-2025)(Million USD)
Figure Europe Proactive Services Market Size Forecast (2019-2025)(Million USD)
Figure China Proactive Services Market Size Forecast (2019-2025)(Million USD)
Figure Japan Proactive Services Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia Proactive Services Market Size Forecast (2019-2025)(Million USD)
Figure India Proactive Services Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America Proactive Services Market Size Forecast (2019-2025)(Million USD)
Table Global Proactive Services Market Size by Product (2019-2025) (Million US$)
Figure Global Proactive Services Market Size by Product (2019-2025)
Figure Global Proactive Services Market Size by Product in 2025
Table Global Proactive Services Market Size by Application (2019-2025) (Million US$)
Figure Global Proactive Services Market Size by Application (2019-2025)
Figure Global Proactive Services Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
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