Global ITSM Tools Market Size, Status and Forecast 2019-2025

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Date: 19-Jul-2019
No. of pages: 108
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ITSM software, also known as Information Technology Service Management software, focuses on management of internal and external IT support. These applications guide IT organizations through the planning, design, development, delivery, and support of their services. ITSM solutions encompass such areas as Help Desk and IT Service.

In 2018, the global ITSM Tools market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global ITSM Tools status, future forecast, growth opportunity, key market and key players. The study objectives are to present the ITSM Tools development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study

- Freshworks

- Vision Helpdesk

- ManageEngine

- SysAid Technologies

- Wrike

- OPGK RZESZOW

- Harmony Business Systems

- Zendesk

- MHelpDesk

- SolarWinds

- Spiceworks

- Salesforce

- Atlassian

- ConnectWise

- Kayako

- Cherwell Software

- Accelo

- Atera

- LogMeIn

- BMC

- ITConcepts

Market segment by Type, the product can be split into

- Basic(Under $19/Month)

- Standard($19-99/Month)

- Senior($99+/Month)

Market segment by Application, split into

- Large Enterprises(1000+ Users)

- Medium-Sized Enterprise(499-1000 Users)

- Small Enterprises(1-499 Users)

Market segment by Regions/Countries, this report covers

- North America

- Europe

- China

- Japan

- Southeast Asia

- India

- Central & South America

The study objectives of this report are:

- To analyze global ITSM Tools status, future forecast, growth opportunity, key market and key players.

- To present the ITSM Tools development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

- To strategically profile the key players and comprehensively analyze their development plan and strategies.

- To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of ITSM Tools are as follows:

- History Year: 2014-2018

- Base Year: 2018

- Estimated Year: 2019

- Forecast Year 2019 to 2025

For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Global ITSM Tools Market Size, Status and Forecast 2019-2025

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global ITSM Tools Market Size Growth Rate by Type (2014-2025)
1.4.2 Basic(Under $19/Month)
1.4.3 Standard($19-99/Month)
1.4.4 Senior($99+/Month)
1.5 Market by Application
1.5.1 Global ITSM Tools Market Share by Application (2019-2025)
1.5.2 Large Enterprises(1000+ Users)
1.5.3 Medium-Sized Enterprise(499-1000 Users)
1.5.4 Small Enterprises(1-499 Users)
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 ITSM Tools Market Size
2.2 ITSM Tools Growth Trends by Regions
2.2.1 ITSM Tools Market Size by Regions (2019-2025)
2.2.2 ITSM Tools Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
3 Market Share by Key Players
3.1 ITSM Tools Market Size by by Players
3.1.1 Global ITSM Tools Revenue by by Players (2014-2019)
3.1.2 Global ITSM Tools Revenue Market Share by by Players (2014-2019)
3.1.3 Global ITSM Tools Market Concentration Ratio (CR5 and HHI)
3.2 ITSM Tools Key Players Head office and Area Served
3.3 Key Players ITSM Tools Product/Solution/Service
3.4 Date of Enter into ITSM Tools Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global ITSM Tools Market Size by Type (2014-2019)
4.2 Global ITSM Tools Market Size by Application (2014-2019)
5 North America
5.1 North America ITSM Tools Market Size (2014-2019)
5.2 ITSM Tools Key Players in North America
5.3 North America ITSM Tools Market Size by Type
5.4 North America ITSM Tools Market Size by Application
6 Europe
6.1 Europe ITSM Tools Market Size (2014-2019)
6.2 ITSM Tools Key Players in Europe
6.3 Europe ITSM Tools Market Size by Type
6.4 Europe ITSM Tools Market Size by Application
7 China
7.1 China ITSM Tools Market Size (2014-2019)
7.2 ITSM Tools Key Players in China
7.3 China ITSM Tools Market Size by Type
7.4 China ITSM Tools Market Size by Application
8 Japan
8.1 Japan ITSM Tools Market Size (2014-2019)
8.2 ITSM Tools Key Players in Japan
8.3 Japan ITSM Tools Market Size by Type
8.4 Japan ITSM Tools Market Size by Application
9 Southeast Asia
9.1 Southeast Asia ITSM Tools Market Size (2014-2019)
9.2 ITSM Tools Key Players in Southeast Asia
9.3 Southeast Asia ITSM Tools Market Size by Type
9.4 Southeast Asia ITSM Tools Market Size by Application
10 India
10.1 India ITSM Tools Market Size (2014-2019)
10.2 ITSM Tools Key Players in India
10.3 India ITSM Tools Market Size by Type
10.4 India ITSM Tools Market Size by Application
11 Central & South America
11.1 Central & South America ITSM Tools Market Size (2014-2019)
11.2 ITSM Tools Key Players in Central & South America
11.3 Central & South America ITSM Tools Market Size by Type
11.4 Central & South America ITSM Tools Market Size by Application
12 International Players Profiles
12.1 Freshworks
12.1.1 Freshworks Company Details
12.1.2 Company Description and Business Overview
12.1.3 ITSM Tools Introduction
12.1.4 Freshworks Revenue in ITSM Tools Business (2014-2019))
12.1.5 Freshworks Recent Development
12.2 Vision Helpdesk
12.2.1 Vision Helpdesk Company Details
12.2.2 Company Description and Business Overview
12.2.3 ITSM Tools Introduction
12.2.4 Vision Helpdesk Revenue in ITSM Tools Business (2014-2019)
12.2.5 Vision Helpdesk Recent Development
12.3 ManageEngine
12.3.1 ManageEngine Company Details
12.3.2 Company Description and Business Overview
12.3.3 ITSM Tools Introduction
12.3.4 ManageEngine Revenue in ITSM Tools Business (2014-2019)
12.3.5 ManageEngine Recent Development
12.4 SysAid Technologies
12.4.1 SysAid Technologies Company Details
12.4.2 Company Description and Business Overview
12.4.3 ITSM Tools Introduction
12.4.4 SysAid Technologies Revenue in ITSM Tools Business (2014-2019)
12.4.5 SysAid Technologies Recent Development
12.5 Wrike
12.5.1 Wrike Company Details
12.5.2 Company Description and Business Overview
12.5.3 ITSM Tools Introduction
12.5.4 Wrike Revenue in ITSM Tools Business (2014-2019)
12.5.5 Wrike Recent Development
12.6 OPGK RZESZOW
12.6.1 OPGK RZESZOW Company Details
12.6.2 Company Description and Business Overview
12.6.3 ITSM Tools Introduction
12.6.4 OPGK RZESZOW Revenue in ITSM Tools Business (2014-2019)
12.6.5 OPGK RZESZOW Recent Development
12.7 Harmony Business Systems
12.7.1 Harmony Business Systems Company Details
12.7.2 Company Description and Business Overview
12.7.3 ITSM Tools Introduction
12.7.4 Harmony Business Systems Revenue in ITSM Tools Business (2014-2019)
12.7.5 Harmony Business Systems Recent Development
12.8 Zendesk
12.8.1 Zendesk Company Details
12.8.2 Company Description and Business Overview
12.8.3 ITSM Tools Introduction
12.8.4 Zendesk Revenue in ITSM Tools Business (2014-2019)
12.8.5 Zendesk Recent Development
12.9 MHelpDesk
12.9.1 MHelpDesk Company Details
12.9.2 Company Description and Business Overview
12.9.3 ITSM Tools Introduction
12.9.4 MHelpDesk Revenue in ITSM Tools Business (2014-2019)
12.9.5 MHelpDesk Recent Development
12.10 SolarWinds
12.10.1 SolarWinds Company Details
12.10.2 Company Description and Business Overview
12.10.3 ITSM Tools Introduction
12.10.4 SolarWinds Revenue in ITSM Tools Business (2014-2019)
12.10.5 SolarWinds Recent Development
12.11 Spiceworks
12.12 Salesforce
12.13 Atlassian
12.14 ConnectWise
12.15 Kayako
12.16 Cherwell Software
12.17 Accelo
12.18 Atera
12.19 LogMeIn
12.20 BMC
12.21 ITConcepts
13 Market Forecast 2019-2025
13.1 Market Size Forecast by Product (2019-2025)
13.2 Market Size Forecast by Application (2019-2025)
13.3 Market Size Forecast by Regions
13.4 North America
13.5 Europe
13.6 China
13.7 Japan
13.8 Southeast Asia
13.9 India
13.10 Central & South America
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
List of Tables and Figures
Table ITSM Tools Key Market Segments
Table Key Players ITSM Tools Covered
Table Global ITSM Tools Market Size Growth Rate by Type 2018-2025 (Million US$)
Figuer Basic(Under $19/Month) Figures
Table Key Players of Basic(Under $19/Month)
Figuer Standard($19-99/Month) Figures
Table Key Players of Standard($19-99/Month)
Figuer Senior($99+/Month) Figures
Table Key Players of Senior($99+/Month)
Table Global ITSM Tools Market Size Growth by Application 2019-2025 (Million US$)
Figure Global ITSM Tools Market Share by Application in 2018 & 2025
Figure Large Enterprises(1000+ Users) Case Studies
Figure Medium-Sized Enterprise(499-1000 Users) Case Studies
Figure Small Enterprises(1-499 Users) Case Studies
Figure ITSM Tools Report Years Considered
Figure Global ITSM Tools Market Size and Growth Rate 2014-2025 (Million US$)
Table Global ITSM Tools Market Size by Regions 2019-2025 (Million US$)
Table Global ITSM Tools Market Size by Regions 2019-2025 (Million US$)
Table Global ITSM Tools Market Share by Regions 2014-2019
Figure Global ITSM Tools Market Share by Regions 2014-2019
Figure Global ITSM Tools Market Share by Regions in 2018
Table Market Top Trends
Table Key Drivers: Impact Analysis (2019-2025)
Table Key Challenges
Figure PORTER'S FIVE FORCES ANALYSIS
Table Global ITSM Tools Revenue by by Players (2014-2019) (Million US$)
Table Global ITSM Tools Market Share by by Players (2014-2019)
Figure Global ITSM Tools Market Share by by Players in 2018
Table Global ITSM Tools by Players Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players ITSM Tools Product/Solution/Service
Table Date of Enter into ITSM Tools Market
Table Mergers & Acquisitions, Expansion Plans
Table Global ITSM Tools Market Size by Type (2014-2019) (Million US$)
Table Global ITSM Tools Market Size Share by Type (2014-2019)
Figure Global ITSM Tools Market Size Market Share by Type (2014-2019)
Table Global ITSM Tools Market Size by Application (2014-2019) (Million US$)
Table Global ITSM Tools Market Size Share by Application (2014-2019)
Figure Global ITSM Tools Market Size Market Share by Application (2014-2019)
Figure Global ITSM Tools Revenue Market Share by Application in 2018
Figure North America ITSM Tools Market Size 2014-2019 (Million US$)
Table North America Key Players ITSM Tools Revenue (2018-2019) (Million US$)
Table North America Key Players ITSM Tools Market Share (2018-2019)
Table North America ITSM Tools Market Size by Type 2014-2019 (Million US$)
Table North America ITSM Tools Market Share by Type 2014-2019
Table North America ITSM Tools Market Size by Application 2014-2019 (Million US$)
Table North America ITSM Tools Market Share by Application 2014-2019
Figure Europe ITSM Tools Market Size 2014-2019 (Million US$)
Table Europe Key Players ITSM Tools Revenue (2018-2019) (Million US$)
Table Europe Key Players ITSM Tools Market Share (2018-2019)
Table Europe ITSM Tools Market Size by Type 2014-2019 (Million US$)
Table Europe ITSM Tools Market Share by Type 2014-2019
Table Europe ITSM Tools Market Size by Application 2014-2019 (Million US$)
Table Europe ITSM Tools Market Share by Application 2014-2019
Figure China ITSM Tools Market Size 2014-2019 (Million US$)
Table China Key Players ITSM Tools Revenue (2018-2019) (Million US$)
Table China Key Players ITSM Tools Market Share (2018-2019)
Table China ITSM Tools Market Size by Type 2014-2019 (Million US$)
Table China ITSM Tools Market Share by Type 2014-2019
Table China ITSM Tools Market Size by Application 2014-2019 (Million US$)
Table China ITSM Tools Market Share by Application 2014-2019
Figure Japan ITSM Tools Market Size 2014-2019 (Million US$)
Table Japan Key Players ITSM Tools Revenue (2018-2019) (Million US$)
Table Japan Key Players ITSM Tools Market Share (2018-2019)
Table Japan ITSM Tools Market Size by Type 2014-2019 (Million US$)
Table Japan ITSM Tools Market Share by Type 2014-2019
Table Japan ITSM Tools Market Size by Application 2014-2019 (Million US$)
Table Japan ITSM Tools Market Share by Application 2014-2019
Figure Southeast Asia ITSM Tools Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players ITSM Tools Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players ITSM Tools Market Share (2018-2019)
Table Southeast Asia ITSM Tools Market Size by Type 2014-2019 (Million US$)
Table Southeast Asia ITSM Tools Market Share by Type 2014-2019
Table Southeast Asia ITSM Tools Market Size by Application 2014-2019 (Million US$)
Table Southeast Asia ITSM Tools Market Share by Application 2014-2019
Figure India ITSM Tools Market Size 2014-2019 (Million US$)
Table India Key Players ITSM Tools Revenue (2018-2019) (Million US$)
Table India Key Players ITSM Tools Market Share (2018-2019)
Table India ITSM Tools Market Size by Type 2014-2019 (Million US$)
Table India ITSM Tools Market Share by Type 2014-2019
Table India ITSM Tools Market Size by Application 2014-2019 (Million US$)
Table India ITSM Tools Market Share by Application 2014-2019
Figure Central & South America ITSM Tools Market Size 2014-2019 (Million US$)
Table Central & South America Key Players ITSM Tools Revenue (2018-2019) (Million US$)
Table Central & South America Key Players ITSM Tools Market Share (2018-2019)
Table Central & South America ITSM Tools Market Size by Type 2014-2019 (Million US$)
Table Central & South America ITSM Tools Market Share by Type 2014-2019
Table Central & South America ITSM Tools Market Size by Application 2014-2019 (Million US$)
Table Central & South America ITSM Tools Market Share by Application 2014-2019
Table Freshworks Company Details
Table Freshworks Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure Freshworks Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table Freshworks Recent Development
Table Vision Helpdesk Company Details
Table Vision Helpdesk Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure Vision Helpdesk Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table Vision Helpdesk Recent Development
Table ManageEngine Company Details
Table ManageEngine Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure ManageEngine Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table ManageEngine Recent Development
Table SysAid Technologies Company Details
Table SysAid Technologies Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure SysAid Technologies Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table SysAid Technologies Recent Development
Table Wrike Company Details
Table Wrike Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure Wrike Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table Wrike Recent Development
Table OPGK RZESZOW Company Details
Table OPGK RZESZOW Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure OPGK RZESZOW Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table OPGK RZESZOW Recent Development
Table Harmony Business Systems Company Details
Table Harmony Business Systems Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure Harmony Business Systems Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table Harmony Business Systems Recent Development
Table Zendesk Company Details
Table Zendesk Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure Zendesk Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table Zendesk Recent Development
Table MHelpDesk Company Details
Table MHelpDesk Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure MHelpDesk Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table MHelpDesk Recent Development
Table SolarWinds Company Details
Table SolarWinds Revenue in ITSM Tools Business 2014-2019 (Million US$)
Figure SolarWinds Revenue Growth Rate in ITSM Tools Business (2014-2019)
Table SolarWinds Recent Development
Table Spiceworks Company Details
Table Salesforce Company Details
Table Atlassian Company Details
Table ConnectWise Company Details
Table Kayako Company Details
Table Cherwell Software Company Details
Table Accelo Company Details
Table Atera Company Details
Table LogMeIn Company Details
Table BMC Company Details
Table ITConcepts Company Details
Table Global ITSM Tools Market Size by Regions (Million US$) 2019-2025
Figure Global ITSM Tools Market Size Share by Regions (2019-2025)
Figure Global ITSM Tools Market Size Share by Regions in 2025
Figure North America ITSM Tools Market Size Forecast (2019-2025)(Million USD)
Figure Europe ITSM Tools Market Size Forecast (2019-2025)(Million USD)
Figure China ITSM Tools Market Size Forecast (2019-2025)(Million USD)
Figure Japan ITSM Tools Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia ITSM Tools Market Size Forecast (2019-2025)(Million USD)
Figure India ITSM Tools Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America ITSM Tools Market Size Forecast (2019-2025)(Million USD)
Table Global ITSM Tools Market Size by Product (2019-2025) (Million US$)
Figure Global ITSM Tools Market Size by Product (2019-2025)
Figure Global ITSM Tools Market Size by Product in 2025
Table Global ITSM Tools Market Size by Application (2019-2025) (Million US$)
Figure Global ITSM Tools Market Size by Application (2019-2025)
Figure Global ITSM Tools Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
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