Global ITSM Market 2018-2022

Publisher Name :
Date: 22-Jun-2018
No. of pages: 116
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About ITSM

Information technology service management (ITSM) includes activities such as designing, delivering, creating, supporting, and managing IT services. ITMS framework must ensure that the right processes, people, and technologies are used to ensure that enterprises meet their business and productivity goals.

The analysts forecast Global ITSM Market to grow at a CAGR of 8.8% during the period 2018-2022.

Covered in this report

This report covers the present scenario and the growth prospects of the global ITSM market. To calculate the market size, the report considers the revenue generated by end-to-end ITMS solutions and services deployed through cloud-based and on-premise modes.

The market is divided into the following segments based on geography:

- Americas

- APAC

- EMEA

The report, global ITSM market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. This report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

- BMC Software

- CA Technologies

- HPE

- Ivanti

- ServiceNow

Market driver

- Enhance customer and user experience by minimizing impact of service disruptions

- For a full, detailed list, view our report

Market challenge

- Resistant to cultural shift

- For a full, detailed list, view our report

Market trend

- Digital business transformation

- For a full, detailed list, view our report

Key questions answered in this report

- What will the market size be in 2022 and what will the growth rate be?

- What are the key market trends?

- What is driving this market?

- What are the challenges to market growth?

- Who are the key vendors in this market space?

- What are the market opportunities and threats faced by the key vendors?

- What are the strengths and weaknesses of the key vendors?

Global ITSM Market 2018-2022

Table of Contents

PART 01: EXECUTIVE SUMMARY
PART 02: SCOPE OF THE REPORT
PART 03: RESEARCH METHODOLOGY
PART 04: MARKET LANDSCAPE
Market ecosystem
Market characteristics
Market segmentation analysis
PART 05: MARKET SIZING
Market definition
Market sizing 2017
Market size and forecast 2017-2022
PART 06: FIVE FORCES ANALYSIS
Bargaining power of buyers
Bargaining power of suppliers
Threat of new entrants
Threat of substitutes
Threat of rivalry
Market condition
PART 07: MARKET SEGMENTATION BY APPLICATION
Overview
Comparison by application
Configuration management - Market size and forecast 2017-2022
Availability and performance management - Market size and forecast 2017-2022
Network management - Market size and forecast 2017-2022
APM - Market size and forecast 2017-2022
DBMS - Market size and forecast 2017-2022
Others - Market size and forecast 2017-2022
Market opportunity by application
PART 08: CUSTOMER LANDSCAPE
PART 09: MARKET SEGMENTATION BY END-USER
Overview
PART 10: REGIONAL LANDSCAPE
Geographical segmentation
Regional comparison
Americas - Market size and forecast 2017-2022
EMEA - Market size and forecast 2017-2022
APAC - Market size and forecast 2017-2022
Key leading countries
Market opportunity
PART 11: DECISION FRAMEWORK
PART 12: DRIVERS AND CHALLENGES
Market drivers
Market challenges
PART 13: MARKET TRENDS
Advent of advanced technologies
Digital business transformation
Increasing adoption of DevOps
PART 14: VENDOR LANDSCAPE
Overview
Landscape disruption
Competitive scenario
PART 15: VENDOR ANALYSIS
Vendors covered
Vendor classification
Market positioning of vendors
BMC Software
CA Technologies
HPE
Ivanti
ServiceNow
PART 16: APPENDIX
List of abbreviations

List of Exhibits

Exhibit 01: Parent market
Exhibit 02: Global IT spending market: Segments
Exhibit 03: Market characteristics
Exhibit 04: Market segments
Exhibit 05: Market definition: Inclusions and exclusions checklist
Exhibit 06: Market size 2017
Exhibit 07: Validation techniques employed for market sizing 2017
Exhibit 08: Global ITSM market: Market size and forecast 2017-2022 ($ mn)
Exhibit 09: Global ITSM market: Year-over-year growth 2018-2022 (%)
Exhibit 10: Five forces analysis 2017
Exhibit 11: Five forces analysis 2022
Exhibit 12: Bargaining power of buyers
Exhibit 13: Bargaining power of suppliers
Exhibit 14: Threat of new entrants
Exhibit 15: Threat of substitutes
Exhibit 16: Threat of rivalry
Exhibit 17: Market condition: Five forces 2017
Exhibit 18: Segmentation by application: Market share 2017-2022 (%)
Exhibit 19: Comparison by application
Exhibit 20: Configuration management: Market size and forecast 2017-2022 ($ mn)
Exhibit 21: Configuration management: Year-over-year growth 2018-2022 (%)
Exhibit 22: Availability and performance management: Market size and forecast 2017-2022 ($ mn)
Exhibit 23: Availability and performance management: Year-over-year growth 2018-2022 (%)
Exhibit 24: Network management: Market size and forecast 2017-2022 ($ mn)
Exhibit 25: Network management: Year-over-year growth 2018-2022 (%)
Exhibit 26: APM: Market size and forecast 2017-2022 ($ mn)
Exhibit 27: APM: Year-over-year growth 2018-2022 (%)
Exhibit 28: DBMS: Market size and forecast 2017-2022 ($ mn)
Exhibit 29: DBMS: Year-over-year growth 2018-2022 (%)
Exhibit 30: Others: Market size and forecast 2017-2022 ($ mn)
Exhibit 31: Others: Year-over-year growth 2018-2022 (%)
Exhibit 32: Market opportunity by application
Exhibit 33: Customer landscape
Exhibit 34: Segmentation by end-user: Market share 2017 (%)
Exhibit 35: Segmentation by geography: Market share 2017-2022 (%)
Exhibit 36: Comparison by geography
Exhibit 37: Americas: Market size and forecast 2017-2022 ($ mn)
Exhibit 38: Americas: Year-over-year growth 2018-2022 (%)
Exhibit 39: EMEA: Market size and forecast 2017-2022 ($ mn)
Exhibit 40: EMEA: Year-over-year growth 2018-2022 (%)
Exhibit 41: APAC: Market size and forecast 2017-2022 ($ mn)
Exhibit 42: APAC: Year-over-year growth 2018-2022 (%)
Exhibit 43: Key leading countries
Exhibit 44: Market opportunity
Exhibit 45: Vendor landscape
Exhibit 46: Landscape disruption
Exhibit 47: Vendors covered
Exhibit 48: Vendor classification
Exhibit 49: Market positioning of vendors
Exhibit 50: BMC Software: Overview
Exhibit 51: BMC Software: Business segments
Exhibit 52: BMC Software: Organizational developments
Exhibit 53: BMC Software: Key offerings
Exhibit 54: CA Technologies: Overview
Exhibit 55: CA Technologies: Business segments
Exhibit 56: CA Technologies: Organizational developments
Exhibit 57: CA Technologies: Geographic focus
Exhibit 58: CA Technologies:- Segment focus
Exhibit 59: CA Technologies: Key offerings
Exhibit 60: HPE: Overview
Exhibit 61: HPE: Business segments
Exhibit 62: HPE: Organizational developments
Exhibit 63: HPE: Geographic focus
Exhibit 64: HPE: Segment focus
Exhibit 65: HPE: Key offerings
Exhibit 66: Ivanti: Overview
Exhibit 67: Ivanti: Business segments
Exhibit 68: Ivanti: Organizational developments
Exhibit 69: Ivanti: Key offerings
Exhibit 70: ServiceNow: Overview
Exhibit 71: ServiceNow: Business segments
Exhibit 72: ServiceNow: Organizational developments
Exhibit 73: ServiceNow: Geographic focus
Exhibit 74: ServiceNow: Segment focus
Exhibit 75: ServiceNow: Key offerings
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