Global Interactive Voice Response (IVR) Systems Market Size, Status and Forecast 2019-2025
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.2 On-premises
1.4.3 Cloud-based
1.5 Market by Application
1.5.1 Global Interactive Voice Response (IVR) Systems Market Share by Application (2018-2025)
1.5.2 Healthcare
1.5.3 Hospitality
1.5.4 Others
1.6 Study Objectives
1.7 Years Considered
2 Executive Summary
2.1 Interactive Voice Response (IVR) Systems Market Size
2.2 Interactive Voice Response (IVR) Systems Growth Trends by Regions
2.2.1 Interactive Voice Response (IVR) Systems Market Size by Regions (2018-2025)
2.2.2 Interactive Voice Response (IVR) Systems Market Share by Regions (2018-2025)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Use Cases
3 Key Players
3.1 Interactive Voice Response (IVR) Systems Revenue by Manufacturers (2018-2019)
3.2 Interactive Voice Response (IVR) Systems Key Players Head office and Area Served
3.3 Key Players Interactive Voice Response (IVR) Systems Product/Solution/Service
3.4 Date of Enter into Interactive Voice Response (IVR) Systems Market
3.5 Key Players Interactive Voice Response (IVR) Systems Funding/Investment Analysis
3.6 Global Key Players Interactive Voice Response (IVR) Systems Valuation & Market Capitalization
3.7 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Interactive Voice Response (IVR) Systems Market Size by Type (2018-2025)
4.2 Global Interactive Voice Response (IVR) Systems Market Size by Application (2017-2025)
5 United States
5.1 United States Interactive Voice Response (IVR) Systems Market Size (2018-2025)
5.2 Interactive Voice Response (IVR) Systems Key Players in United States
5.3 United States Interactive Voice Response (IVR) Systems Market Size by Type
5.4 United States Interactive Voice Response (IVR) Systems Market Size by Application
6 Europe
6.1 Europe Interactive Voice Response (IVR) Systems Market Size (2018-2025)
6.2 Interactive Voice Response (IVR) Systems Key Players in Europe
6.3 Europe Interactive Voice Response (IVR) Systems Market Size by Type
6.4 Europe Interactive Voice Response (IVR) Systems Market Size by Application
7 China
7.1 China Interactive Voice Response (IVR) Systems Market Size (2018-2025)
7.2 Interactive Voice Response (IVR) Systems Key Players in China
7.3 China Interactive Voice Response (IVR) Systems Market Size by Type
7.4 China Interactive Voice Response (IVR) Systems Market Size by Application
8 Rest of World
8.1 Japan
8.1.1 Japan Interactive Voice Response (IVR) Systems Market Analysis
8.1.2 Key Players in
8.2 Southeast Asia
8.2.1 Southeast Asia Interactive Voice Response (IVR) Systems Market Analysis
8.2.2 Key Players in Southeast Asia
8.3 India
8.3.1 India Interactive Voice Response (IVR) Systems Market Analysis
8.3.2 Key Players in India
9 International Players Profiles
9.1 Cisco Systems
9.1.1 Cisco Systems Company Details
9.1.2 Company Description and Business Overview
9.1.3 Interactive Voice Response (IVR) Systems Introduction
9.1.4 Cisco Systems Revenue in Interactive Voice Response (IVR) Systems Business (2018-2019)
9.1.5 Cisco Systems Recent Development
9.2 Avaya
9.2.1 Avaya Company Details
9.2.2 Company Description and Business Overview
9.2.3 Interactive Voice Response (IVR) Systems Introduction
9.2.4 Avaya Revenue in Interactive Voice Response (IVR) Systems Business (2018-2019)
9.2.5 Avaya Recent Development
9.3 NEC
9.3.1 NEC Company Details
9.3.2 Company Description and Business Overview
9.3.3 Interactive Voice Response (IVR) Systems Introduction
9.3.4 NEC Revenue in Interactive Voice Response (IVR) Systems Business (2018-2019)
9.3.5 NEC Recent Development
9.4 Enghouse Interactive
9.4.1 Enghouse Interactive Company Details
9.4.2 Company Description and Business Overview
9.4.3 Interactive Voice Response (IVR) Systems Introduction
9.4.4 Enghouse Interactive Revenue in Interactive Voice Response (IVR) Systems Business (2018-2019)
9.4.5 Enghouse Interactive Recent Development
9.5 SAP
9.5.1 SAP Company Details
9.5.2 Company Description and Business Overview
9.5.3 Interactive Voice Response (IVR) Systems Introduction
9.5.4 SAP Revenue in Interactive Voice Response (IVR) Systems Business (2017-2018)
9.5.5 SAP Recent Development
9.6 Aspect
9.6.1 Aspect Company Details
9.6.2 Company Description and Business Overview
9.6.3 Interactive Voice Response (IVR) Systems Introduction
9.6.4 Aspect Revenue in Interactive Voice Response (IVR) Systems Business (2017-2018)
9.6.5 Aspect Recent Development
9.7 West
9.7.1 West Company Details
9.7.2 Company Description and Business Overview
9.7.3 Interactive Voice Response (IVR) Systems Introduction
9.7.4 West Revenue in Interactive Voice Response (IVR) Systems Business (2018-2019)
9.7.5 West Recent Development
9.8 Voxeo
9.8.1 Voxeo Company Details
9.8.2 Company Description and Business Overview
9.8.3 Interactive Voice Response (IVR) Systems Introduction
9.8.4 Voxeo Revenue in Interactive Voice Response (IVR) Systems Business (2018-2019)
9.8.5 Voxeo Recent Development
9.9 Altitude Software
9.9.1 Altitude Software Company Details
9.9.2 Company Description and Business Overview
9.9.3 Interactive Voice Response (IVR) Systems Introduction
9.9.4 Altitude Software Revenue in Interactive Voice Response (IVR) Systems Business (2018-2019)
9.9.5 Altitude Software Recent Development
9.10 Genesys International
9.10.1 Genesys International Company Details
9.10.2 Company Description and Business Overview
9.10.3 Interactive Voice Response (IVR) Systems Introduction
9.10.4 Genesys International Revenue in Interactive Voice Response (IVR) Systems Business (2018-2019)
9.10.5 Genesys International Recent Development
9.11 Vocalcom
9.12 Convergys
9.13 Genesys
10 Market Dynamics
10.1 Drivers
10.2 Opportunities
10.3 Challenges
10.4 Market Ecosystem
10.5 Market Value Chain Analysis
11 Key Findings in This Report
12 Appendix
12.1 Research Methodology
12.1.1 Methodology/Research Approach
12.1.1.1 Research Programs/Design
12.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
12.1.2 Data Source
12.1.2.1 Secondary Sources
12.1.2.2 Primary Sources
12.2 Disclaimer
12.3 Author Details
List of Tables and FiguresTable Interactive Voice Response (IVR) Systems Key Market Segments
Table Key Players Interactive Voice Response (IVR) Systems Covered
Table Global Interactive Voice Response (IVR) Systems Market Size Growth Rate by Type 2019-2025 (Million US$)
Figure Global Interactive Voice Response (IVR) Systems Market Size Market Share by Type 2019-2025
Figure On-premises Figures
Table Key Players of On-premises
Figure Cloud-based Figures
Table Key Players of Cloud-based
Table Global Interactive Voice Response (IVR) Systems Market Size Growth by Application 2019-2025 (Million US$)
Figure Healthcare Case Studies
Figure Hospitality Case Studies
Figure Others Case Studies
Figure Interactive Voice Response (IVR) Systems Report Years Considered
Table Global Interactive Voice Response (IVR) Systems Market Size 2018-2025 (Million US$)
Figure Global Interactive Voice Response (IVR) Systems Market Size and Growth Rate 2018-2025 (Million US$)
Table Global Interactive Voice Response (IVR) Systems Market Size by Regions 2019-2025 (Million US$)
Table Global Interactive Voice Response (IVR) Systems Market Size by Regions 2018-2025 (Million US$)
Table Global Interactive Voice Response (IVR) Systems Market Share by Regions 2014-2019
Figure Global Interactive Voice Response (IVR) Systems Market Share by Regions 2018-2025
Figure Global Interactive Voice Response (IVR) Systems Market Share by Regions 2019-2025
Table Market Top Trends
Table Global Interactive Voice Response (IVR) Systems Revenue by Manufacturers (2018-2019) (Million US$)
Table Global Interactive Voice Response (IVR) Systems Market Share by Manufacturers (2018-2019)
Figure Global Interactive Voice Response (IVR) Systems Market Share by Manufacturers in 2019
Table Global Key Players Interactive Voice Response (IVR) Systems Funding/Investment Analysis (Million US$)
Table Global Key Players Interactive Voice Response (IVR) Systems Valuation & Market Capitalization (Million US$)
Table Mergers & Acquisitions, Expansion Plans
Table Global Interactive Voice Response (IVR) Systems Market Size by Type (2018-2025) (Million US$)
Table Global Interactive Voice Response (IVR) Systems Market Share by Type (2018-2025)
Figure Global Interactive Voice Response (IVR) Systems Market Size Share by Type (2018-2025)
Table Global Interactive Voice Response (IVR) Systems Market Size by Application (2018-2025) (Million US$)
Table Global Interactive Voice Response (IVR) Systems Market Size Share by Application (2018-2025)
Figure Global Interactive Voice Response (IVR) Systems Market Size Market Share by Application (2018-2025)
Figure Global Interactive Voice Response (IVR) Systems Revenue Market Share by Application in 2018
Figure United States Interactive Voice Response (IVR) Systems Market Size 2018-2025 (Million US$)
Table United States Key Players Interactive Voice Response (IVR) Systems Revenue (2018-2019) (Million US$)
Table United States Key Players Interactive Voice Response (IVR) Systems Market Share (2018-2019)
Table United States Interactive Voice Response (IVR) Systems Market Size by Type (2018-2025) (Million US$)
Table United States Interactive Voice Response (IVR) Systems Market Share by Type (2018-2025)
Table United States Interactive Voice Response (IVR) Systems Market Size by Application (2018-2025) (Million US$)
Table United States Interactive Voice Response (IVR) Systems Market Share by Application (2018-2025)
Figure Europe Interactive Voice Response (IVR) Systems Market Size 2018-2025 (Million US$)
Table Europe Key Players Interactive Voice Response (IVR) Systems Revenue (2018-2019) (Million US$)
Table Europe Key Players Interactive Voice Response (IVR) Systems Market Share (2018-2019)
Table Europe Interactive Voice Response (IVR) Systems Market Size by Type (2018-2025) (Million US$)
Table Europe Interactive Voice Response (IVR) Systems Market Share by Type (2018-2025)
Table Europe Interactive Voice Response (IVR) Systems Market Size by Application (2018-2025) (Million US$)
Table Europe Interactive Voice Response (IVR) Systems Market Share by Application (2018-2025)
Figure China Interactive Voice Response (IVR) Systems Market Size 2018-2025 (Million US$)
Table China Key Players Interactive Voice Response (IVR) Systems Revenue (2018-2019) (Million US$)
Table China Key Players Interactive Voice Response (IVR) Systems Market Share (2018-2019)
Table China Interactive Voice Response (IVR) Systems Market Size by Type (2018-2025) (Million US$)
Table China Interactive Voice Response (IVR) Systems Market Share by Type (2018-2025)
Table China Interactive Voice Response (IVR) Systems Market Size by Application (2018-2025) (Million US$)
Table China Interactive Voice Response (IVR) Systems Market Share by Application (2018-2025)
Figure Market Size in Japan Interactive Voice Response (IVR) Systems 2018-2025 (Million US$)
Figure Market Size in Southeast Asia Interactive Voice Response (IVR) Systems 2018-2025 (Million US$)
Figure Market Size in India Interactive Voice Response (IVR) Systems 2018-2025 (Million US$)
Table Cisco Systems Company Details
Table Cisco Systems Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table Cisco Systems Recent Development
Table Avaya Company Details
Table Avaya Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table Avaya Recent Development
Table NEC Company Details
Table NEC Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table NEC Recent Development
Table Enghouse Interactive Company Details
Table Enghouse Interactive Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table Enghouse Interactive Recent Development
Table SAP Company Details
Table SAP Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table SAP Recent Development
Table Aspect Company Details
Table Aspect Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table Aspect Recent Development
Table West Company Details
Table West Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table West Recent Development
Table Voxeo Company Details
Table Voxeo Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table Voxeo Recent Development
Table Altitude Software Company Details
Table Altitude Software Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table Altitude Software Recent Development
Table Genesys International Company Details
Table Genesys International Revenue in Interactive Voice Response (IVR) Systems Business in 2018 and 2019
Table Genesys International Recent Development
Table Vocalcom Company Details
Table Convergys Company Details
Table Genesys Company Details
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources