Facility Management Market by Solution (IWMS, BIM, Operations & Security, Environment, Property Management), Service (Auditing & Quality Assessment, SLA Management), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2023

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Date: 02-Apr-2018
No. of pages: 197
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The facility management market is projected to grow at a Compound Annual Growth Rate (CAGR)of 11.4% during the forecast period

The global facility management market size is expected to grow from USD 34.65 billion in 2018 to USD 59.33 billion by 2023, at a CAGR of 11.4% during the forecast period. Growth in the development of sustainable infrastructure and in the adoption of IoT and connected devices for building automation is a major driving factor for the facility management market. An increasing need to meet environmental and regulatory compliance is also driving the facility management market. However, lack of managerial awareness and dependency on the in-house facility management team could be a major restraining factor for the market growth.

The waste management in the facility environment management segment is expected to grow at the highest CAGR during the forecast period

Waste management solutions enable facility management teams to weigh and manage multi-stream wastes from a wide range of buildings and facilities, such as office blocks, hospitals, hotels and restaurants, universities, retail stores, care homes, airports, and exhibition centers. These solutions help facility management teams precisely monitor different waste streams, such as chemicals, food, plastics, ink, batteries, and papers, in facilities.

The video surveillance and access control segment is expected to have the largest market size in the operations and security management segment during the forecast period

Video surveillance is a vital tool for protecting and securing people and facilities, round the clock. Increasing number of threats has resulted in the deployment of surveillance systems that provide situational awareness around critical facilities. Education institutes, hotels, and government offices have to protect their entry and exit points to prevent vandalism and avoid authorization issues. Video surveillance solutions simplify the management of large numbers of hardware devices, such as cameras and sensors. They also automate the configuration of security devices. These solutions can automatically create an alert with the picture of the intruder and send it to the registered devices.

North America is expected to have the largest market size, and Middle East and Africa(MEA)is projected to grow at the highest rate during the forecast period

North America is the largest contributor to the facility management market in terms of market size, as it is a technologically advanced region. The top countries contributing to the facility management market in this region are the US and Canada. Enterprises in the government and public administration vertical are also adopting facility management solutions, and the vertical would provide high growth opportunities in the facility management market during the forecast period. The development of the North American facility management market can also be attributed to the increase in the number of public-private partnership projects in the region. Growing redevelopments in the existing facilities and rising population have increased the burden on the existing facilities.

The MEA region comprises major economies, such as the United Arab Emirates (UAE), the Kingdom of Saudi Arabia (KSA), Qatar, Israel, and South Africa, which are expected to register high growth in the facility management market. The region has witnessed high adoption of tech-savvy solutions across various verticals. Mega infrastructure developments, such as Mohammed Bin Rashid City, Dubai Creek Harbor, Dubai Expo Site in UAE, Jazan Industrial City in KSA, QP District, and Doha Festival City in Qatar, have created opportunities for facility management providers in the MEA region.

In the process of determining and verifying the market size of several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people.

The break-up of the profiles of the primary participants is as follows:


  • By Company: Tier 1 – 30 %, Tier 2 – 40%, and Tier 3 – 30%

  • By Designation: C-Level – 72%, Director Level – 14%, and Others – 14%

  • By Region: North America – 57%, Europe – 14%, and APAC – 29%


The facility management market includes various major vendors, such as IBM (US), Oracle (US), SAP (Germany), MCS Solutions (Belgium), ARCHIBUS (US), Trimble (US), CA Technologies (US), Accruent (US), Planon (Netherlands), FM:Systems (US), iOFFICE (US), Maintenance Connection (US), JadeTrack (US), Metric Stream (US), Facility Management eXpress (US), eMaint (US), Hippo CMMS (Canada), FSI (England), Indus Systems (US), Autodesk (US), Nemetschek (Germany), Archidata (Canada), OfficeSpace (US), FacilityONE Technologies (US), and Apleona (Germany).

Research Coverage

The report includes an in-depth competitive analysis of the key players in the facility management market along with their company profiles, recent developments, and key market strategies.The report segments the facility management market by solution, service, organization size, deployment type, vertical, and region.

Reasons to buy the Report:

The report will help the market leaders/new entrants in the facility management market in the following ways:


  • The overall facility management market revenue stream has been estimated based on the revenues generated by vendors, offering facility management solutions and associated services, inclusive of deployment and integration, consulting, support and maintenance, SLA management and auditing and quality assessment offered by professional service providers, including Managed Service Providers (MSPs).

  • The report provides the closest approximations of the revenue numbers for the overall market and the subsegments. The market numbers are further split into verticals and regions.

  • The report helps the stakeholders understand the pulse of the market and provides them with information on the key market drivers, restraints, challenges, and opportunities.

  • The report will help the stakeholders understand the competitors and gain more insights to better their market position. The competitive landscape section includes the competitor ecosystem, new product developments, partnerships, and mergers and acquisitions.

Facility Management Market by Solution (IWMS, BIM, Operations & Security, Environment, Property Management), Service (Auditing & Quality Assessment, SLA Management), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2023

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency Considered
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Industry Insights
2.2 Market Size Estimation
2.3 Research Assumptions
2.4 Limitations

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Facility Management Market
4.2 Market By Vertical and Region
4.3 Market By Region
4.4 Market: Investment Scenario

5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Need to Maintain Environmental and Regulatory Compliance
5.2.1.2 Increasing Demand for Integrated Facility Management to Achieve Economies of Scale
5.2.1.3 Changing Focus to Virtual Workplace and Mobility
5.2.1.4 Increasing Development of the Sustainable Infrastructure
5.2.1.5 Emergence of the Saas Deployment Model
5.2.1.6 Growing Adoption of IoT and Connected Devices for Building Automation
5.2.2 Restraints
5.2.2.1 Lack of Managerial Awareness and Dependency on the In-House Facility Management Team
5.2.3 Opportunities
5.2.3.1 Integration of Bim With Facility Management Solutions
5.2.3.2 Implementation of the Digital Twin Technology for Facility Asset Management
5.2.4 Challenges
5.2.4.1 Integration of Facility Management With Legacy ERP Systems
5.2.4.2 Lack of Skills and Expertise
5.2.5 Facility Management, By Type
5.2.5.1 In-House Facility Management
5.2.5.2 Outsourced Facility Management
5.2.5.3 Integrated Facility Management
5.2.6 Technology Trends
5.2.6.1 Cognitive Computing
5.2.6.2 IoT and Analytics
5.2.6.3 Augmented Reality
5.2.6.4 Robotics and Drones
5.2.7 Standards and Guidelines for Facility Management
5.2.7.1 International Organization for Standardization (ISO)
5.2.7.2 British Standards Institution (BSI)
5.2.7.3 European Committee for Standardization (CEN)
5.2.7.4 FMMS
5.2.7.5 South African Bureau of Standards (SABS)

6 Facility Management Market, By Solution
6.1 Introduction
6.2 Integrated Workplace Management System
6.3 Building Information Modeling
6.4 Facility Operations and Security Management
6.4.1 Lighting Control
6.4.2 HVAC Control
6.4.3 Video Surveillance and Access Control
6.4.4 Emergency and Incident Management
6.5 Facility Environment Management
6.5.1 Sustainability Management
6.5.2 Waste Management
6.6 Facility Property Management
6.6.1 Lease Accounting and Real Estate Management
6.6.2 Asset Maintenance Management
6.6.3 Workspace and Relocation Management
6.6.4 Reservation Management

7 Facility Management Market, By Service
7.1 Introduction
7.2 Deployment and Integration
7.2.1 System Integration
7.2.2 Implementation
7.3 Consulting
7.3.1 Facility Operations Consulting
7.3.2 Financial Consulting
7.3.3 Facility Technology Consulting
7.4 Auditing and Quality Assessment
7.5 Support and Maintenance
7.5.1 On-Demand Maintenance
7.5.2 Preventive Maintenance
7.5.3 Predictive Maintenance
7.6 Service Level Agreement Management

8 Facility Management Market, By Deployment Type
8.1 Introduction
8.2 On-Premises
8.3 Cloud

9 Market By Organization Size
9.1 Introduction
9.2 Small and Medium-Sized Enterprises
9.3 Large Enterprises

10 Facility Management Market, By Vertical
10.1 Introduction
10.2 Banking, Financial Services, and Insurance
10.3 IT and Telecom
10.4 Government and Public Administration
10.5 Healthcare
10.6 Education
10.7 Retail
10.8 Energy and Utilities
10.9 Manufacturing
10.10 Construction and Real Estate
10.11 Others

11 Facility Management Market, By Region
11.1 Introduction
11.2 North America
11.3 Europe
11.4 Asia Pacific
11.5 Middle East and Africa
11.6 Latin America

12 Competitive Landscape
12.1 Overview
12.2 Market Ranking Analysis
12.3 Competitive Scenario
12.3.1 New Product Launches
12.3.2 Business Expansions
12.3.3 Mergers and Acquisitions
12.3.4 Agreements, Collaborations, and Partnerships

13 Company Profiles
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
13.1 IBM
13.2 Oracle
13.3 SAP
13.4 Archibus
13.5 Trimble
13.6 CA Technologies
13.7 Accruent
13.8 Planon
13.9 FM:Systems
13.10 Ioffice
13.11 Maintenance Connection
13.12 MCS Solutions
13.13 Jadetrack
13.14 Metricstream
13.15 Facilities Management Express
13.16 Emaint
13.17 Hippo Cmms
13.18 Apleona
13.19 FSI
13.20 Indus Systems
13.21 Autodesk
13.22 Nemetschek
13.23 Archidata
13.24 Officespace
13.25 Facilityone Technologies

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

14 Appendix
14.1 Industry Experts
14.2 Discussion Guide
14.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
14.4 Introducing RT: Real-Time Market Intelligence
14.5 Available Customizations
14.6 Related Reports
14.7 Author Details

List of Tables

Table 1 Facility Management Market Size and Growth Rate, 2016–2023 (USD Million, Y-O-Y %)
Table 2 Market Size By Solution, 2016–2023 (USD Million)
Table 3 Integrated Workplace Management System: Market Size By Region, 2016–2023 (USD Million)
Table 4 Building Information Modeling: Market Size By Region, 2016–2023 (USD Million)
Table 5 Facility Operations and Security Management: Market Size By Type, 2016–2023 (USD Million)
Table 6 Lighting Control Market Size, By Region, 2016–2023 (USD Million)
Table 7 HVAC Control Market Size, By Region, 2016–2023 (USD Million)
Table 8 Video Surveillance and Access Control Market Size, By Region, 2016–2023 (USD Million)
Table 9 Emergency and Incident Management Market Size, By Region, 2016–2023 (USD Million)
Table 10 Facility Environment Management: Market Size By Type, 2016–2023 (USD Million)
Table 11 Sustainability Management Market Size, By Region, 2016–2023 (USD Million)
Table 12 Waste Management Market Size, By Region, 2016–2023 (USD Million)
Table 13 Facility Property Management: Market Size By Type, 2016–2023 (USD Million)
Table 14 Lease Accounting and Real Estate Management Market Size, By Region, 2016–2023 (USD Million)
Table 15 Asset Maintenance Management Market Size, By Region, 2016–2023 (USD Million)
Table 16 Workspace and Relocation Management Market Size, By Region, 2016–2023 (USD Million)
Table 17 Reservation Management Market Size, By Region, 2016–2023 (USD Million)
Table 18 Facility Management Market Size, By Service, 2016–2023 (USD Million)
Table 19 Deployment and Integration: Market Size By Region, 2016–2023 (USD Million)
Table 20 Consulting: Market Size By Region, 2016–2023 (USD Million)
Table 21 Auditing and Quality Assessment: Market Size By Region, 2016–2023 (USD Million)
Table 22 Support and Maintenance: Market Size By Region, 2017–2023 (USD Million)
Table 23 Service Level Agreement Management: Market Size By Region, 2016–2023 (USD Million)
Table 24 Facility Management Market Size, By Deployment Type, 2016–2023 (USD Million)
Table 25 On-Premises: Market Size By Region, 2016–2023 (USD Million)
Table 26 Cloud: Market Size By Region, 2016–2023 (USD Million)
Table 27 Facility Management Market Size, By Organization Size, 2016–2023 (USD Million)
Table 28 Small and Medium-Sized Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 29 Large Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 30 Facility Management Market Size, By Vertical, 2016–2023 (USD Million)
Table 31 Banking, Financial Services, and Insurance: Market Size By Region, 2016–2023 (USD Million)
Table 32 IT and Telecom: Market Size By Region, 2016–2023 (USD Million)
Table 33 Government and Public Administration: Market Size By Region, 2016–2023 (USD Million)
Table 34 Healthcare: Market Size By Region, 2016–2023 (USD Million)
Table 35 Education: Market Size By Region, 2016–2023 (USD Million)
Table 36 Retail: Market Size By Region, 2016–2023 (USD Million)
Table 37 Energy and Utilities: Market Size By Region, 2016–2023 (USD Million)
Table 38 Manufacturing: Market Size, By Region, 2016–2023 (USD Million)
Table 39 Construction and Real Estate: Market Size By Region, 2016–2023 (USD Million)
Table 40 Others: Market Size By Region, 2016–2023 (USD Million)
Table 41 Facility Management Market Size, By Region, 2016–2023 (USD Million)
Table 42 North America: Market Size By Solution, 2016–2023 (USD Million)
Table 43 North America: Market Size By Facility Operations and Security Management Solution, 2016–2023 (USD Million)
Table 44 North America: Market Size By Facility Environment Management Solution, 2016–2023 (USD Million)
Table 45 North America: Market Size By Facility Property Management Solution, 2016–2023 (USD Million)
Table 46 North America: Market Size By Service, 2016–2023 (USD Million)
Table 47 North America: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 48 North America: Market Size By Organization Size, 2016–2023 (USD Million)
Table 49 North America: Market Size By Vertical, 2016–2023 (USD Million)
Table 50 Europe: Facility Management Market Size, By Solution, 2016–2023 (USD Million)
Table 51 Europe: Market Size By Facility Operations and Security Management Solution, 2016–2023 (USD Million)
Table 52 Europe: Market Size By Facility Environment Management Solution, 2016–2023 (USD Million)
Table 53 Europe: Market Size By Facility Property Management Solution, 2016–2023 (USD Million)
Table 54 Europe: Market Size By Service, 2016–2023 (USD Million)
Table 55 Europe: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 56 Europe: Market Size By Organization Size, 2016–2023 (USD Million)
Table 57 Europe: Market Size By Vertical, 2016–2023 (USD Million)
Table 58 Asia Pacific: Facility Management Market Size, By Solution, 2016–2023 (USD Million)
Table 59 Asia Pacific: Market Size By Facility Operations and Security Management Solution, 2016–2023 (USD Million)
Table 60 Asia Pacific: Market Size By Facility Environment Management Solution, 2016–2023 (USD Million)
Table 61 Asia Pacific: Market Size By Facility Property Management Solution, 2016–2023 (USD Million)
Table 62 Asia Pacific: Market Size By Service, 2016–2023 (USD Million)
Table 63 Asia Pacific: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 64 Asia Pacific: Market Size By Organization Size, 2016–2023 (USD Million)
Table 65 Asia Pacific: Market Size By Vertical, 2016–2023 (USD Million)
Table 66 Middle East and Africa: Facility Management Market Size, By Solution, 2016–2023 (USD Million)
Table 67 Middle East and Africa: Market Size By Facility Operations and Security Management Solution, 2016–2023 (USD Million)
Table 68 Middle East and Africa: Market Size By Facility Environment Management Solution, 2016–2023 (USD Million)
Table 69 Middle East and Africa: Market Size By Facility Property Management Solution, 2016–2023 (USD Million)
Table 70 Middle East and Africa: Market Size By Service, 2016–2023 (USD Million)
Table 71 Middle East and Africa: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 72 Middle East and Africa: Market Size By Organization Size, 2016–2023 (USD Million)
Table 73 Middle East and Africa: Market Size By Vertical, 2016–2023 (USD Million)
Table 74 Latin America: Facility Management Market Size, By Solution, 2016–2023 (USD Million)
Table 75 Latin America: Market Size By Facility Operations and Security Management Solution, 2016–2023 (USD Million)
Table 76 Latin America: Market Size By Facility Environment Management Solution, 2016–2023 (USD Million)
Table 77 Latin America: Market Size By Facility Property Management Solution, 2016–2023 (USD Million)
Table 78 Latin America: Market Size By Service, 2016–2023 (USD Million)
Table 79 Latin America: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 80 Latin America: Market Size By Organization Size, 2016–2023 (USD Million)
Table 81 Latin America: Market Size By Vertical, 2016–2023 (USD Million)
Table 82 Market Ranking for the Facility Management Market, 2018
Table 83 New Product Launches, 2014–2018
Table 84 Business Expansions, 2014–2018
Table 85 Mergers and Acquisitions, 2014–2018
Table 86 Partnerships, Agreements, and Collaborations, 2014–2018

List of Figures

Figure 1 Facility Management Market Segmentation
Figure 2 Market Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Facility Management Market: Research Assumptions
Figure 8 Market Top 3 Segments, 2018
Figure 9 Market By Organization Size, 2018
Figure 10 The Need to Maintain Environmental and Regulatory Compliance, and the Growing Adoption of IoT and Analytics are Expected to Drive the Facility Management Market Growth
Figure 11 IT and Telecom Vertical, and North America are Estimated to Have the Largest Market Shares in 2018
Figure 12 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 13 Middle East and Africa is Expected to Emerge as the Best Market for Investments in the Next 5 Years
Figure 14 Facility Management Market: Drivers, Restraints, Opportunities, and Challenges
Figure 15 Facility Property Management Segment is Expected to Have the Largest Market Size During the Forecast Period
Figure 16 Europe is Expected to Have the Largest Market Share in the Integrated Workplace Management System Segment During the Forecast Period
Figure 17 Middle East and Africa is Expected to Register the Highest CAGR in the Building Information Modeling Segment During the Forecast Period
Figure 18 HVAC Control Segment is Expected to Register the Highest CAGR in the Facility Operations and Security Management Segment During the Forecast Period
Figure 19 Sustainability Management Segment is Expected to Have the Largest Market Size in the Facility Environment Management Segment During the Forecast Period
Figure 20 Asset Maintenance Management Segment is Expected to Grow at the Highest CAGR in the Facility Property Management Segment During the Forecast Period
Figure 21 Deployment and Integration Segment is Expected to Have the Largest Market Size During the Forecast Period
Figure 22 Asia Pacific is Expected to Have the Largest Market Size in the Consulting Segment During the Forecast Period
Figure 23 On-Premises Deployment Type is Expected to Have the Larger Market Size During the Forecast Period
Figure 24 Large Enterprises Segment is Expected to Have the Larger Market Size During the Forecast Period
Figure 25 Retail Vertical is Expected to Register the Highest CAGR During the Forecast Period
Figure 26 Middle East and Africa is Expected to Witness the Highest CAGR in the Construction and Real Estate Vertical During the Forecast Period
Figure 27 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 28 Middle East and Africa, and Asia Pacific are Expected to Be the Major Investment Hubs in the Facility Management Market During the Forecast Period
Figure 29 North America: Market Snapshot
Figure 30 Facility Operations and Security Management Segment is Expected to Exhibit the Highest CAGR During the Forecast Period
Figure 31 Asia Pacific: Market Snapshot
Figure 32 Key Development By the Leading Players in the Facility Management Market for 2014–2018
Figure 33 IBM: Company Snapshot
Figure 34 IBM: SWOT Analysis
Figure 35 Oracle: Company Snapshot
Figure 36 Oracle: SWOT Analysis
Figure 37 SAP: Company Snapshot
Figure 38 SAP: SWOT Analysis
Figure 39 Trimble: Company Snapshot
Figure 40 Trimble: SWOT Analysis
Figure 41 CA Technologies: Company Snapshot
Figure 42 CA Technologies: SWOT Analysis
Figure 43 Autodesk: Company Snapshot
Figure 44 Nemetschek: Company Snapshot

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