Incident and Emergency Management Market by System (Web-Based Emergency Management, Mass Notification, Surveillance System, Safety Management), Solution, Service, Simulation, Communication Tool and Device, Industry Vertical, and Region - Global Forecast to 2023

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Date: 28-Mar-2018
No. of pages: 164
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“Increasing incidents of natural disasters are expected to drive the incident and emergency management market”

The incident and emergency management market size is expected to grow from USD 93.44 billion in 2018 to USD 122.94 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 5.6% during the forecast period. The incident and emergency management market is driven by many factors, such as rising terrorist and biohazard us attacks, increasing incidents of natural disasters, stringent government regulations and norms, and a need to avoid the huge monetary losses due to disasters. Furthermore, disconnection between the disaster risk reduction policy and the emergency management practice and hardware infrastructure is prone to a single point of failure are the biggest challenges for the incident and emergency management system, solution, and service providers.

“The surveillance system is estimated to have the largest market share in the incident and emergency management market in 2018”

The surveillance system is expected to dominate the systems segment in terms of contribution to the overall market, as it is extensively used by government organizations as well as enterprises in monitoring and providing information about real-time situations during an emergency or incident.

“Government and defense industry vertical is expected to hold the largest market share in the incident and emergency management market during the forecast period”

Government and defense industry vertical is expected to hold the largest market share in the incident and emergency management market during the forecast period. Government organizations act as first responders during an emergency or critical incident, and thus employ all kinds of advanced incident and emergency management systems and tools.

“APAC is expected to record the highest growth rate during the forecast period”

Asia Pacific (APAC) includes major economies, such as India and China, which are rapidly deploying incident and emergency management systems, solutions, and services. This is mainly due to an increased need to secure people from natural and manmade disasters. APAC is expected to grow at the highest CAGR during the forecast period. Furthermore, North America is projected to have the largest market size during the forecast period.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the incident and emergency management market space.


  • By company type: Tier 1: 34%, Tier 2:26%, and Tier 3: 40%

  • By designation: C-Level: 64%, Director Level: 24, Manager Level: 12%

  • By region: North America: 28%, Europe: 23%, APAC: 36%, and RoW: 13%


The major incident and emergency management vendors include IBM (US),NEC Corporation (Japan), Hexagon (Sweden), Esri (US), NC4 (US), Intermedix Corporation (US), Eccentex (US), The Response Group (US), Haystax Technology (US), Alert Technologies (US), Crisisworks (US), Emer Geo (US), Veoci (US), and Mission Mode (US). The report includes in-depth competitive analysis of these key players in the incident and emergency management market, with their company profiles, recent developments, and key market strategies.

Research Coverage

The report covers the incident and emergency management market by different segments. It aims at estimating the market size and the future growth potential of this market, across different segments, such as system, solution, service, simulation, communication tool and device, industry vertical, and region. Furthermore, the report also includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report

The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall incident and emergency management market and the sub segments. This report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

Incident and Emergency Management Market by System (Web-Based Emergency Management, Mass Notification, Surveillance System, Safety Management), Solution, Service, Simulation, Communication Tool and Device, Industry Vertical, and Region - Global Forecast to 2023

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Industry Insights
2.2 Market Size Estimation
2.3 Research Assumptions
2.3.1 Assumptions
2.3.2 Limitations

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Incident and Emergency Management Market
4.2 Market By System, 2018–2023
4.3 Market By Solution, 2018–2023
4.4 Market By Service, 2018–2023
4.5 Market By Simulation, 2018–2023
4.6 Market By Communication Tool and Device, 2018–2023
4.7 Market By Industry Vertical, 2018–2023
4.8 Market By Region

5 Market Overview
5.1 Market Dynamics
5.1.1 Drivers
5.1.1.1 Rising Terrorist and Biohazardous Attacks
5.1.1.2 Occurrence of Unpredictable Natural Disasters Due to the Ever-Changing Climatic Conditions
5.1.1.3 Increase in Government Regulations and Norms
5.1.1.4 Need to Avoid the Huge Monetary Losses Due to Disasters
5.1.2 Restraints
5.1.2.1 Incident and Emergency Management is Often Prioritized Low Due to Political Factors
5.1.3 Opportunities
5.1.3.1 Upgradation of the Outdated Incident and Emergency Management Infrastructure
5.1.3.2 Increased Use of Social Media to Alert the Public About Incidents and Emergencies
5.1.3.3 Increased Government Expenditure on Emergency and Disaster Management Solutions
5.1.3.4 Advancements in Emergency Management Technologies
5.1.4 Challenges
5.1.4.1 Disconnection Between the Disaster Risk Reduction Policy and the Emergency Management in Practice
5.1.4.2 Hardware Infrastructure is Prone to A Single Point of Failure
5.2 Use Cases
5.2.1 Emergency Management Solution Used By the Government to Provide Incident Planning and Response Capabilities
5.2.2 an Intelligent Disaster Recovery Solution in the Healthcare Industry
5.2.3 The Aviation Industry is Using Incident Management and Emergency Response Systems
5.2.4 Emergency and Incident Management in the Hospitality Industry
5.2.5 Mass Notification Tool Manages Business Interruptions in an Insurance Company
5.2.6 Rapid Adoption of Emergency Management Solutions Among Government Organizations to Provide Robust Public Safety and Security
5.3 Innovation Spotlight

6 Incident and Emergency Management Market, By System
6.1 Introduction
6.2 Web-Based Emergency Management System
6.3 Emergency/Mass Notification System
6.4 Surveillance System
6.5 Traffic Management System
6.6 Inventory/Database Management System
6.7 Safety Management System
6.8 Remote Weather Monitoring System
6.9 Tsunami Warning System
6.10 Earthquake/Seismic Warning System
6.11 Cbrne/Hazmat Detection System

7 Incident and Emergency Management Market, By Solution
7.1 Introduction
7.2 Geospatial Solution
7.3 Disaster Recovery Solution
7.4 Situational Awareness Solution

8 Market By Service
8.1 Introduction
8.2 Consulting Services
8.3 Design and Integration Services
8.4 Training and Education Services
8.5 Support and Maintenance Services

9 Market By Simulation
9.1 Introduction
9.2 Traffic Simulation Systems
9.3 Hazard Propagation Simulation Tools
9.4 Incident and Evacuation Simulation Tools

10 Incident and Emergency Management Market, By Communication Tool and Device
10.1 Introduction
10.2 First Responder Tools
10.3 Satellite Phones
10.4 Vehicle-Ready Gateways

11 Market By Industry Vertical
11.1 Introduction
11.2 Banking, Financial Services, and Insurance
11.3 Energy and Utilities
11.4 Manufacturing
11.5 Healthcare and Life Sciences
11.6 Government and Defense
11.7 Aviation
11.8 Hospitality
11.9 Transportation and Logistics
11.10 Telecom and IT
11.11 Others

12 Incident and Emergency Management Market, By Region
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia Pacific
12.5 Middle East and Africa
12.6 Latin America

13 Competitive Landscape
13.1 Overview
13.2 Market Ranking
13.3 Competitive Scenario
13.3.1 Partnerships, Agreements, and Collaborations
13.3.2 New Product Launches
13.3.3 Mergers and Acquisitions
13.3.4 Business Expansions

14 Company Profiles
(Business Overview, Solutions/Services Offered, Recent Developments, SWOT Analysis, MnM View)*
14.1 IBM
14.2 NEC Corporation
14.3 Hexagon
14.4 ESRI
14.5 NC4
14.6 Intermedix Corporation
14.7 Eccentex
14.8 The Response Group (TRG)
14.9 Haystax Technology
14.10 Alert Technologies
14.11 Crisisworks
14.12 Emergeo
14.13 Veoci
14.14 Missionmode

*Details on Business Overview, Solutions/Services Offered, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

15 Appendix
15.1 Discussion Guide
15.2 Knowledge Store: Marketsandmarkets’ Subscription Portal
15.3 Introducing RT: Real-Time Market Intelligence
15.4 Available Customizations
15.5 Related Reports
15.6 Author Details

List of Tables

Table 1 Incident and Emergency Management Market Size and Growth Rate, 2016–2023 (USD Billion, Y-O-Y %)
Table 2 Market Size By Component, 2016–2023 (USD Million)
Table 3 Innovation Spotlight: Latest Incident and Emergency Management Innovations
Table 4 Market Size By System, 2016–2023 (USD Million)
Table 5 Web-Based Emergency Management System: Market Size By Region, 2016–2023 (USD Million)
Table 6 Emergency/Mass Notification System: Market Size By Region, 2016–2023 (USD Million)
Table 7 Surveillance System: Market Size By Region, 2016–2023 (USD Million)
Table 8 Traffic Management System: Market Size By Region, 2016–2023 (USD Million)
Table 9 Inventory/Database Management System: Market Size By Region, 2016–2023 (USD Million)
Table 10 Safety Management System: Market Size By Region, 2016–2023 (USD Million)
Table 11 Remote Weather Monitoring System: Market Size By Region, 2016–2023 (USD Million)
Table 12 Tsunami Warning System: Market Size By Region, 2016–2023 (USD Million)
Table 13 Earthquake/Seismic Warning System: Market Size By Region, 2016–2023 (USD Million)
Table 14 Cbrne/Hazmat Detection System: Market Size By Region, 2016–2023 (USD Million)
Table 15 Incident and Emergency Management Market Size, By Solution, 2016–2023 (USD Million)
Table 16 Geospatial Solution: Market Size By Region, 2016–2023 (USD Million)
Table 17 Disaster Recovery Solution: Market Size By Region, 2015–2022 (USD Billion)
Table 18 Situational Awareness Solution: Market Size By Region, 2016–2023 (USD Million)
Table 19 Incident and Emergency Management Market Size, By Service, 2016–2023 (USD Million)
Table 20 Consulting Services: Market Size By Region, 2016–2023 (USD Million)
Table 21 Design and Integration Services: Market Size By Region, 2016–2023 (USD Million)
Table 22 Training and Education Services: Market Size By Region, 2016–2023 (USD Million)
Table 23 Support and Maintenance Services: Market Size By Region, 2016–2023 (USD Million)
Table 24 Incident and Emergency Management Market Size, By Simulation, 2016–2023 (USD Million)
Table 25 Traffic Simulation System: Market Size By Region, 2016–2023 (USD Million)
Table 26 Hazard Propagation Simulation Tools: Market Size By Region, 2016–2023 (USD Million)
Table 27 Incident and Evacuation Simulation Tools: Market Size By Region, 2016–2023 (USD Million)
Table 28 Incident and Emergency Management Market Size, By Communication Tool and Device, 2016–2023 (USD Million)
Table 29 First Responder Tools: Market Size By Region, 2016–2023 (USD Million)
Table 30 Satellite Phones: Market Size By Region, 2016–2023 (USD Million)
Table 31 Vehicle-Ready Gateways: Market Size By Region, 2016–2023 (USD Million)
Table 32 Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 33 Banking, Financial Services, and Insurance: Market Size By Region, 2016–2023 (USD Million)
Table 34 Energy and Utilities: Market Size By Region, 2016–2023 (USD Million)
Table 35 Manufacturing: Market Size By Region, 2016–2023 (USD Million)
Table 36 Healthcare and Life Sciences: Market Size By Region, 2016–2023 (USD Million)
Table 37 Government and Defense: Market Size By Region, 2016–2023 (USD Million)
Table 38 Aviation: Market Size By Region, 2016–2023 (USD Million)
Table 39 Hospitality: Market Size By Region, 2016–2023 (USD Million)
Table 40 Transportation and Logistics: Market Size By Region, 2016–2023 (USD Million)
Table 41 Telecom and IT: Market Size By Region, 2016–2023 (USD Million)
Table 42 Others: Market Size By Region, 2016–2023 (USD Million)
Table 43 Incident and Emergency Management Market Size, By Region, 2016–2023 (USD Million)
Table 44 North America: Market Size By Component, 2016–2023 (USD Million)
Table 45 North America: Market Size By System, 2016–2023 (USD Million)
Table 46 North America: Market Size By Solution, 2016–2023 (USD Million)
Table 47 North America: Market Size By Service, 2016–2023 (USD Million)
Table 48 North America: Market Size By Simulation, 2016–2023 (USD Million)
Table 49 North America: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 50 North America: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 51 Europe: Incident and Emergency Management Market Size, By Component, 2016–2023 (USD Million)
Table 52 Europe: Market Size By System, 2016–2023 (USD Million)
Table 53 Europe: Market Size By Solution, 2016–2023 (USD Million)
Table 54 Europe: Market Size By Service, 2016–2023 (USD Million)
Table 55 Europe: Market Size By Simulation, 2016–2023 (USD Million)
Table 56 Europe: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 57 Europe: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 58 Asia Pacific: Incident and Emergency Management Market Size, By Component, 2016–2023 (USD Million)
Table 59 Asia Pacific: Market Size By System, 2016–2023 (USD Million)
Table 60 Asia Pacific: Market Size By Solution, 2016–2023 (USD Million)
Table 61 Asia Pacific: Market Size By Service, 2016–2023 (USD Million)
Table 62 Asia Pacific: Market Size By Simulation, 2016–2023 (USD Million)
Table 63 Asia Pacific: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 64 Asia Pacific: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 65 Middle East and Africa: Incident and Emergency Management Market Size, By Component, 2016–2023 (USD Million)
Table 66 Middle East and Africa: Market Size By System, 2016–2023 (USD Million)
Table 67 Middle East and Africa: Market Size By Solution, 2016–2023 (USD Million)
Table 68 Middle East and Africa: Market Size By Service, 2016–2023 (USD Million)
Table 69 Middle East and Africa: Market Size By Simulation, 2016–2023 (USD Million)
Table 70 Middle East and Africa: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 71 Middle East and Africa: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 72 Latin America: Incident and Emergency Management Market Size, By Component, 2016–2023 (USD Million)
Table 73 Latin America: Market Size By System, 2016–2023 (USD Million)
Table 74 Latin America: Market Size By Solution, 2016–2023 (USD Million)
Table 75 Latin America: Market Size By Service, 2016–2023 (USD Million)
Table 76 Latin America: Market Size By Simulation, 2016–2023 (USD Million)
Table 77 Latin America: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 78 Latin America: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 79 Incident and Emergency Management Market: Ranking Analysis
Table 80 Partnerships, Agreements, and Collaborations, 2015–2017
Table 81 New Product Launches, 2015–2017
Table 82 Mergers and Acquisitions, 2015–2017
Table 83 Business Expansions, 2015–2017

List of Figures

Figure 1 Incident and Emergency Management Market Segmentation
Figure 2 Market Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Systems Segment is Expected to Contribute the Largest Market Share During the Forecast Period
Figure 8 North America is Estimated to Hold the Largest Market Share in 2018
Figure 9 Increasing Demand Among Organizations for Integrated Incident and Emergency Management Suite is Expected to Drive the Market Growth
Figure 10 Emergency/Mass Notification System is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 11 Disaster Recovery Solution is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 12 Training and Education Services Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 13 Traffic Simulation System is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 14 First Responder Tools Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 15 Government and Defense Industry Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 16 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 17 Incident and Emergency Management Market: Drivers, Restraints, Opportunities, and Challenges
Figure 18 Spread of Terrorist Attacks Around the World in 2015
Figure 19 Global Social Media Users
Figure 20 Emergency/Mass Notification System is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 21 Disaster Recovery Solution is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 22 Training and Education Services Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 23 Traffic Simulation Systems Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 24 First Responder Tools Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 25 Government and Defense Industry Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 26 Latin America is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 27 North America: Market Snapshot
Figure 28 Asia Pacific: Market Snapshot
Figure 29 Key Developments By the Leading Players in the Incident and Emergency Management Market for 2015–2017
Figure 30 Key Market Evaluation Framework
Figure 31 IBM: Company Snapshot
Figure 32 IBM: SWOT Analysis
Figure 33 NEC Corporation: Company Snapshot
Figure 34 NEC Corporation: SWOT Analysis
Figure 35 Hexagon: Company Snapshot
Figure 36 Hexagon: SWOT Analysis
Figure 37 ESRI: SWOT Analysis
Figure 38 NC4: SWOT Analysis

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