Digital Process Automation Market by Component, Business Function (Sales Process Automation, Supply Chain Automation, Claims Automation, and Marketing Automation), Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2023

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Date: 12-Jul-2018
No. of pages: 166
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“The growing need to optimize business processes for meeting the dynamic requirements of customers is expected to drive the over all digital process automation market.”

The digital process automation market size is expected to grow from USD 6.76 billion in 2018 to USD 12.61 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 13.3%  during the forecast period. Digital process automation solutions empower enterprises and enable them to plan their business processes efficiently. These solutions also help streamline business processes and improve operational efficiency, which enables companies to fully utilize their IT systems for catering to their customers’ dynamic requirements. The digital process automation market is expected to gain traction as organizations are deploying adequate digital process automation solutions to utilize their IT resources and reduce operational costs effectively. However, data security concerns and difficulty in integrating with legacy systems may restrain the market’s growth.

“Among components, the solution segment is expected to hold a larger market size during the forecast period.”

The solution segment is estimated to contribute to a larger market size in 2018.Digital process automation solutions help enterprises optimize their costs and resources, which further reduces their business risks. These solutions are widely adopted among industry verticals because of the increasing need to streamline business processes. However, the services segment is expected to grow at a higher CAGR as organizations are focusing on reducing operational costs and providing positive customer experience.

“The cloud deployment segment is expected to grow at a higher CAGR during the forecast period.”

The cloud deployment model is rapidly adopted in the digital process automation market. Enhanced security features, interactive dashboards, ease of flexibility, and better scalability are some of the major factors that are expected to encourage enterprises across the globe to adopt the cloud deployment model. Moreover, the cloud-based deployment model offers higher agility compared to that of the on-premises deployment model.

“Asia Pacific(APAC) is expected to be the fastest growing region during the forecast period.”

APAC is expected to be the fastest growing region during the forecast period. Rapid economic developments, globalization, digitalization, and the increased adoption of cloud-based technologies are expected to drive the growth of the digital process automation market in the APAC region. Furthermore, the growing need for cost optimization and effective utilization of IT infrastructuresare expected to propel the demand for digital process automation solutions and its associated services.

In the process of determining and verifying the total market size, several segments and subsegmentswere gathered through secondary research, and extensive primary interviews were conducted with key people. The breakdown of the profiles of the primary participants is as follows:

•    By Company: Tier 1 – 30%, Tier 2 – 45%, and Tier 3 – 25%

•    By Designation: C-level – 70%, Director-level – 19%, and Manager-level – 11%

•    By Region: North America – 40%, Europe – 20%, APAC – 30%, and MEA– 10%

The digital process automation ecosystem comprises service and solution providers, such as IBM (US), Appian (US), DST Systems (US), OpenText (Canada), K2 (US), Bizagi(England), DXC (US), Infosys (India), Oracle  (US), Pegasystems (US), TIBCO(US), Software AG (Germany), Cognizant(US) , Mindtree (India), Newgen software (India), Nintex (US), Ayehu  (US), Integrify (US), HelpSystems (US), Innov8tif (Malaysia), Novatio (US), Bonitasoft (France), Cortex (UK), PMG.net  (US), and blue-infinity (Switzerland).

Research Coverage

The report includes an in-depth competitive analysis of key players in the digital process automation market, with their company profiles, recent developments, and key market strategies. The research report segments the digital process automation market by component, business processes, deployment type, organization size, industry vertical, and region.

Reasons to Buy the Report

The digital process automation market has been segmented by component, business function, deployment type, organization size, industry vertical, and region. The report would help market leaders/new entrants in this market in the following ways:

1.    The report segments the digital process automation market comprehensively and provides the closest approximations of the revenue numbers for the overall market segments and sub segments. The market numbers are further split across different industry verticals and regions.

2.    The report helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

3.    This report helps stakeholders understand their competitors better and gain more insights to improve the position of their businesses. There is a separate section on the competitive landscape, including competitor ecosystems, and mergers &acquisitions. Besides, there are company profiles of major vendors who offer digital process automation solution and services.

Digital Process Automation Market by Component, Business Function (Sales Process Automation, Supply Chain Automation, Claims Automation, and Marketing Automation), Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2023

Table of Contents

1 Introduction (Page No. - 17)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
    1.4 Years Considered for the Study
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology (Page No. - 21)
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Industry Insights
    2.2 Market Size Estimation
    2.3 Research Assumptions and Limitations
           2.3.1 Assumptions
           2.3.2 Limitations

3 Executive Summary (Page No. - 27)

4 Premium Insights (Page No. - 31)
    4.1 Attractive Market Opportunities in the Digital Process Automation Market
    4.2 Market By Industry Vertical (2018 vs 2023)
    4.3 Market Market Share Across Various Regions
    4.4 Market Professional Services, By Region

5 Market Overview and Industry Trends (Page No. - 34)
    5.1 Introduction
    5.2 Market Dynamics
           5.2.1 Drivers
                    5.2.1.1 Increased Demand for Automating Business Processes
                    5.2.1.2 Increasing Adoption of the Low-Code Automation Platform
           5.2.2 Restraints
                    5.2.2.1 Data Security and Privacy
                    5.2.2.2 Lack of Technical Expertise
           5.2.3 Opportunities
                    5.2.3.1 Increasing Demand for Streamlining Business Processes
                    5.2.3.2 Integration of AI and Machine Learning
           5.2.4 Challenges
                    5.2.4.1 Integration With Existing Systems and Tools

6 Digital Process Automation Market, By Component (Page No. - 38)
    6.1 Introduction
    6.2 Solution
    6.3 Services

7 Market By Service (Page No. - 42)
    7.1 Introduction
    7.2 Professional Services
    7.3 Managed Services

8 Digital Process Automation Market, By Professional Service (Page No. - 46)
    8.1 Introduction
    8.2 Advisory Services
    8.3 Implementation Services
    8.4 Support Services

9 Market By Business Function (Page No. - 50)
    9.1 Introduction
    9.2 Sales Process Automation
    9.3 Supply Chain Automation
    9.4 Claims Automation
    9.5 Marketing Automation

10 Digital Process Automation Market, By Industry Vertical (Page No. - 55)
     10.1 Introduction
     10.2 Manufacturing
     10.3 Consumer Goods and Retail
     10.4 Banking, Financial Services, and Insurance
     10.5 Telecom and IT
     10.6 Transportation and Logistics
     10.7 Energy and Utilities
     10.8 Media and Entertainment
     10.9 Healthcare
     10.10 Others

11 Market By Deployment Type (Page No. - 65)
     11.1 Introduction
     11.2 Cloud
     11.3 On-Premises

12 Market By Organization Size (Page No. - 69)
     12.1 Introduction
     12.2 Small and Medium-Sized Enterprises
     12.3 Large Enterprises

13 Digital Process Automation Market, By Region (Page No. - 73)
     13.1 Introduction
     13.2 North America
             13.2.1 United States
             13.2.2 Canada
     13.3 Europe
             13.3.1 United Kingdom
             13.3.2 Germany
             13.3.3 Rest of Europe
     13.4 Asia Pacific
             13.4.1 China
             13.4.2 Japan
             13.4.3 India
             13.4.4 Rest of Asia Pacific
     13.5 Middle East and Africa
             13.5.1 Kingdom of Saudi Arabia
             13.5.2 United Arab Emirates
             13.5.3 South Africa
             13.5.4 Rest of Middle East and Africa
     13.6 Latin America
             13.6.1 Brazil
             13.6.2 Mexico
             13.6.3 Rest of Latin America

14 Competitive Landscape (Page No. - 99)
     14.1 Overview
     14.2 Market Ranking
     14.3 Competitive Scenario
             14.3.1 New Product and Service Launches/Product Upgradations
             14.3.2 Business Expansions
             14.3.3 Mergers and Acquisitions
             14.3.4 Partnerships, Agreements, and Collaboration

15 Company Profiles (Page No. - 109)
(Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View)*
     15.1 IBM
     15.2 Pegasystems
     15.3 Appian
     15.4 Oracle
     15.5 Software AG
     15.6 DST Systems
     15.7 Opentext Corporation
     15.8 Dxc Technology
     15.9 Infosys
     15.10 Cognizant
     15.11 Mindtree
     15.12 Newgen Software
     15.13 Tibco Software
     15.14 K2
     15.15 Bizagi
     15.16 Nintex
     15.17 Ayehu Software Technologies
     15.18 Integrify
     15.19 Helpsystems
     15.20 Innov8tif
     15.21 Novatio Solutions
     15.22 Bonitasoft
     15.23 Cortex
     15.24 PMG
     15.25 Blue-Infinity

*Details on Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

16 Appendix (Page No. - 156)
     16.1 Key Industry Insights
     16.2 Discussion Guide
     16.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     16.4 Introducing RT: Real-Time Market Intelligence
     16.5 Available Customizations
     16.6 Related Reports
     16.7 Author Details


List of Tables (78 Tables)

Table 1 United States Dollar Exchange Rate, 2014–2017
Table 2 Digital Process Automation Market Size, By Component, 2016–2023 (USD Million)
Table 3 Solution: Market Size By Region, 2016–2023 (USD Million)
Table 4 Services: Market Size By Region, 2016–2023 (USD Million)
Table 5 Digital Process Automation Market, By Service, 2016–2023 (USD Million)
Table 6 Professional Services: Market Size By Region, 2016–2023 (USD Million)
Table 7 Managed Services: Market Size By Region, 2016–2023 (USD Million)
Table 8 Digital Process Automation Market Size, By Professional Service, 2016–2023 (USD Million)
Table 9 Advisory Services: Market Size By Region, 2016–2023 (USD Million)
Table 10 Implementation Services: Market Size By Region, 2016–2023 (USD Million)
Table 11 Support Services: Market Size By Region, 2016–2023 (USD Million)
Table 12 Digital Process Automation Market Size, By Business Function, 2016–2023 (USD Million)
Table 13 Sales Process Automation: Market Size By Region, 2016–2023 (USD Million)
Table 14 Supply Chain Automation: Market Size By Region, 2016–2023 (USD Million)
Table 15 Claims Automation: Market Size By Region, 2016–2023 (USD Million)
Table 16 Marketing Automation: Market Size By Region, 2016–2023 (USD Million)
Table 17 Digital Process Automation Market Size, By Industry Vertical, 2016–2023 (USD Million)
Table 18 Manufacturing: Market Size By Region, 2016–2023 (USD Million)
Table 19 Consumer Goods and Retail: Market Size By Region, 2016–2023 (USD Million)
Table 20 Banking, Financial Services, and Insurance: Market Size By Region, 2016–2023 (USD Million)
Table 21 Telecom and IT: Market Size By Region, 2016–2023 (USD Million)
Table 22 Transportation and Logistics: Market Size By Region,2016–2023 (USD Million)
Table 23 Energy and Utilities: Market Size By Region, 2016–2023 (USD Million)
Table 24 Media and Entertainment: Market Size By Region, 2016–2023 (USD Million)
Table 25 Healthcare: Market Size By Region, 2016–2023 (USD Million)
Table 26 Others: Market Size By Region, 2016–2023 (USD Million)
Table 27 Digital Process Automation Market Size, By Deployment Type, 2016–2023 (USD Million)
Table 28 Cloud: Market Size By Region, 2016–2023 (USD Million)
Table 29 On-Premises: Market Size By Region, 2016–2023 (USD Million)
Table 30 Digital Process Automation Market Size, By Organization Size, 2016–2023 (USD Million)
Table 31 Small and Medium-Sized Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 32 Large Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 33 Digital Process Automation Market Size, By Region, 2016–2023 (USD Million)
Table 34 North America: Market Size By Country, 2016–2023 (USD Million)
Table 35 North America: Market Size By Component, 2016–2023 (USD Million)
Table 36 North America: Market Size By Service, 2016–2023 (USD Million)
Table 37 North America: Market Size By Professional Service, 2016–2023 (USD Million)
Table 38 North America: Market Size By Business Function, 2016–2023 (USD Million)
Table 39 North America: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 40 North America: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 41 North America: Market Size By Organization Size, 2016–2023 (USD Million)
Table 42 Europe: Digital Process Automation Market Size, By Country, 2016–2023 (USD Million)
Table 43 Europe: Market Size By Component, 2016–2023 (USD Million)
Table 44 Europe: Market Size By Service, 2016–2023 (USD Million)
Table 45 Europe: Market Size By Professional Service, 2016–2023 (USD Million)
Table 46 Europe: Market Size By Business Function, 2016–2023 (USD Million)
Table 47 Europe: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 48 Europe: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 49 Europe: Market Size By Organization Size, 2016–2023 (USD Million)
Table 50 Asia Pacific: Digital Process Automation Market Size, By Country, 2016–2023 (USD Million)
Table 51 Asia Pacific: Market Size By Component, 2016–2023 (USD Million)
Table 52 Asia Pacific: Market Size By Service, 2016–2023 (USD Million)
Table 53 Asia Pacific: Market Size By Professional Service, 2016–2023 (USD Million)
Table 54 Asia Pacific: Market Size By Business Function, 2016–2023 (USD Million)
Table 55 Asia Pacific: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 56 Asia Pacific: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 57 Asia Pacific: Market Size By Organization Size, 2016–2023 (USD Million)
Table 58 Middle East and Africa: Digital Process Automation Market Size, By Country, 2016–2023 (USD Million)
Table 59 Middle East and Africa: Market Size By Component, 2016–2023 (USD Million)
Table 60 Middle East and Africa: Market Size By Service, 2016–2023 (USD Million)
Table 61 Middle East and Africa: Market Size By Professional Service, 2016–2023 (USD Million)
Table 62 Middle East and Africa: Market Size By Business Function, 2016–2023 (USD Million)
Table 63 Middle East and Africa: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 64 Middle East and Africa: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 65 Middle East and Africa: Market Size By Organization Size, 2016–2023 (USD Million)
Table 66 Latin America: Digital Process Automation Market Size, By Country, 2016–2023 (USD Million)
Table 67 Latin America: Market Size By Component, 2016–2023 (USD Million)
Table 68 Latin America: Market Size By Service, 2016–2023 (USD Million)
Table 69 Latin America: Market Size By Professional Service, 2016–2023 (USD Million)
Table 70 Latin America: Market Size By Business Function, 2016–2023 (USD Million)
Table 71 Latin America: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 72 Latin America: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 73 Latin America: Market Size By Organization Size, 2016–2023 (USD Million)
Table 74 Market Ranking for the Digital Process Automation Market, 2018
Table 75 New Product and Service Launches/Product Upgradations, 2017–2018
Table 76 Business Expansions, 2017–2018
Table 77 Mergers and Acquisitions, 2017–2018
Table 78 Partnerships, Agreements, and Collaboration, 2017–2018


List of Figures (45 Figures)

Figure 1 Digital Process Automation Market Segmentation
Figure 2 Market Research Design
Figure 3 Breakdown of Primaries: By Company, Designation, and Region
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Digital Process Automation Market: Assumptions
Figure 8 Digital Process Automation Market is Expected to Witness Substantial Growth During the Forecast Period
Figure 9 Market By Business Function (2018)
Figure 10 Market By Organization Size (2018)
Figure 11 Market By Deployment Type (2018)
Figure 12 Increasing Need for Streamlining Business Processes Across the Industries is Expected to Drive the Growth of Digital Business Process Automation Market
Figure 13 Increasing Adoption of Automation Solutions Across Industry Vertical is One of the Major Factors Contributing to the Growth of Digital Process Automation Market
Figure 14 North America is Expected to Have the Largest Market Share in 2018
Figure 15 Advisory Services Segment Holds the Largest Market Share Across the Growing Economies Such as Asia Pacific, Middle East and Africa, and Latin America
Figure 16 Digital Process Automation Market: Drivers, Restraints, Opportunities, and Challenges
Figure 17 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 18 Managed Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 19 Implementation Services Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 20 Supply Chain Automation Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 21 Banking, Financial Services, and Insurance Industry Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 22 Cloud Deployment Type is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 23 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 24 North America is Estimated to Account for the Largest Market Share in 2018
Figure 25 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 26 North America: Market Snapshot
Figure 27 Asia Pacific: Market Snapshot
Figure 28 Key Developments By the Leading Players in the Digital Process Automation Market Between 2016 and 2018
Figure 29 Market Evaluation Framework
Figure 30 IBM: Company Snapshot
Figure 31 IBM: SWOT Analysis
Figure 32 Pegasystems: Company Snapshot
Figure 33 Pegasystems: SWOT Analysis
Figure 34 Appian: Company Snapshot
Figure 35 Appian: SWOT Analysis
Figure 36 Oracle: Company Snapshot
Figure 37 Oracle: SWOT Analysis
Figure 38 Software AG: Company Snapshot
Figure 39 Software AG: SWOT Analysis
Figure 40 DST Systems: Company Snapshot
Figure 41 Opentext Corporation: Company Snapshot
Figure 42 Infosys: Company Snapshot
Figure 43 Cognizant: Company Snapshot
Figure 44 Mindtree: Company Snapshot
Figure 45 Newgen Software: Company Snapshot

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