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Cognitive Operations Market by Component (Solutions and Services), Application (ITOA, APM, Infrastructure Management, Network Analytics, and Security Analytics), Deployment Mode, Enterprise Size, Vertical, and Region - Global Forecast to 2023

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Date: 09-Aug-2018
No. of pages: 158
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The global cognitive operations market size to grow at a CAGR of 24.4% during the forecast period

The global cognitive operations market size is expected to grow from USD 7.27 billion in 2018 to USD 21.67 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 24.4% during the forecast period. The major growth factors for the market include the growing need to monitor the complex IT environment, and an increasing focus on the adoption of cloud-based cognitive IT operations solutions. Cognitive operations solutions enable organizations to automatically build predictive models by analyzing the data collected from various IT operations tools and devices, thus optimizing IT operations, automating manual and repetitive tasks, and proactively responding to problems in real time.

However, for Small and Medium-sized Enterprises (SMEs), it becomes a challenge to invest a huge capital for developing solutions. Therefore, budget constraints may restrain the growth of cognitive operations market.

Security analytics application to register the fastest growth rate during the forecast period

Based on applications, the cognitive operations market has segments of IT operations analytics (ITOA), application performance management (APM), infrastructure management, network analytics, security analytics, and others (log and event management, predictive maintenance, anomaly detection, app experience analytics, and root cause analytics). As security analytics applications enable organizations to identify the emerging security threats with the help of evidence-based knowledge, the demand for these applications will grow among enterprises to quickly respond to the emerging threats.

Asia Pacific (APAC)to register growth at the highest CAGR during the forecast period

APAC is expected to grow at the highest CAGR in the global cognitive operations market during the forecast period. Major growth factors for the market in APAC include the increasing complexities in IT environment, growing adoption of cognitive operations solutions in the Banking, Financial Services, and Insurance (BFSI)vertical for optimizing the IT operations processes, and a growing demand to deliver an enhanced customer experience across all the major industry verticals. North America is expected to hold the largest market size during the forecast period, owing to the growth in Research and Development (R&D) and advancements in the cognitive technology.

In the process to determine and verify the market size for several segments and sub segments gathered through secondary research, extensive primary interviews were conducted with key people.


  • By Company Type: Tier 1 – 20%, Tier 2 – 45%, and Tier 3 –35%

  • By Designation: C-Level –23%, Director Level –41%, and Others – 36%

  • By Region: North America – 24%, Europe– 45%, APAC–25%, and RoW –6%


Major vendors in the global cognitive operations market include IBM (US), Splunk (US), CA Technologies (US), Micro Focus (UK), VMware (US), HCL Technologies (India), AppDynamics (US), BMC Software (US), New Relic (US), Appnomic(India), CloudFabrix (US), Loom Systems (US), Dynatrace (US), Zenoss (US), Ymor (US), Devo (US), Logz.io (US),ServiceNow (US), Corvil (Ireland), Interlink Software Services (UK), Correlata (Israel), ScienceLogic (US), Sumo Logic (US), RISC Networks (US), and Bay Dynamics (US).

Research Coverage

The report segments the global cognitive operations market by component (solutions and services), deployment mode, application, enterprise size, vertical, and region. Cognitive operations solutions help providers of Artificial Intelligence (AI), cognitive, and analytics solutions and services, government agencies, consulting firms, independent software vendors, cloud service providers, Information Technology (IT) directors/managers, system integrators, Managed Security Service Providers (MSSPs), and value-added resellers to solve various IT operations problems and optimize the IT operations processes. The deployment modes in the cognitive operations market are cloud and on-premises. Cognitive operations applications are IT operations analytics (ITOA), application performance management (APM), infrastructure management, network analytics, security analytics, and others (log and event management, predictive maintenance, anomaly detection, app experience analytics, and root cause analytics). The verticals segment includes BFSI, healthcare and life sciences, IT and telecom, retail and ecommerce, manufacturing, government, media and entertainment, and others (energy and utilities, transportation and logistics, and education). There port covers 4 major regions: North America, Europe, APAC, and the Rest of the World (RoW).

Reasons to Buy the Report

The report helps the market leaders and new entrants in the cognitive operations market in the following ways:


  • The report segments the market into various sub segments; hence, it covers the market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and its sub segments.

  • The report helps understand the overall growth of the market. It provides information on the key market drivers, restraints, challenges, and opportunities.

  • The report helps better understand competitors and gain more insights to strengthen organizations ’position in the market. In addition to this, the report presents the positioning of the key players based on their product offerings and business strategies.

Cognitive Operations Market by Component (Solutions and Services), Application (ITOA, APM, Infrastructure Management, Network Analytics, and Security Analytics), Deployment Mode, Enterprise Size, Vertical, and Region - Global Forecast to 2023

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Industry Insights
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Research Assumptions
2.4 Limitations

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Cognitive Operations Market
4.2 Market By Vertical
4.3 Market Analysis, By Region

5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Growing Need to Monitor the Complex IT Environment
5.2.1.2 Increasing Focus Toward Adoption of Cloud-Based Cognitive IT Operations Solutions
5.2.2 Restraints
5.2.2.1 Lack of Skills and Expertise
5.2.3 Opportunities
5.2.3.1 Growing Need to Deliver an Enhanced Customer Experience
5.2.3.2 Increasing Need to Analyze Growing IT Operations Data
5.2.4 Challenges
5.2.4.1 Constantly Changing IT Operations Environment
5.2.4.2 Integration of Cognitive Operations Capabilities With the Existing Systems
5.3 Cognitive Operations Market: Use Cases
5.3.1 Use Case 1: AI-Powered Monitoring Solutions to Enhance the Customer Experience (IT Services)
5.3.2 Use Case 2: AI-Powered Software for Enterprise Security (Digital Marketing and Media)
5.3.3 Use Case 3: AI-Powered Capacity Optimization Solution to Improve the Efficiency and Reduce the Cost of IT Resources (Italian Bank)
5.3.4 Use Case 4: AI-Powered Platform to Simplify Infrastructure Management and Improve Transparency (IT Service)
5.3.5 Use Case 5: AI-Powered Platform to Improve Customer Experience (Banking and Finance)
5.4 Regulatory Implications
5.4.1 Introduction
5.4.2 Sarbanes-Oxley Act 2002
5.4.3 General Data Protection Regulation
5.4.4 Basel

6 Cognitive Operations Market, By Component
6.1 Introduction
6.2 Solutions
6.2.1 Software Tools
6.2.2 Platforms
6.3 Services
6.3.1 Deployment and Integration
6.3.2 Training and Consulting
6.3.3 Support and Maintenance

7 Market By Application
7.1 Introduction
7.2 IT Operations Analytics
7.3 Application Performance Management
7.4 Infrastructure Management
7.5 Network Analytics
7.6 Security Analytics
7.7 Others

8 Cognitive Operations Market, By Deployment Mode
8.1 Introduction
8.2 Cloud
8.3 On-Premises

9 Market By Enterprise Size
9.1 Introduction
9.2 Large Enterprises
9.3 Small and Medium-Sized Enterprises

10 Cognitive Operations Market, By Vertical
10.1 Introduction
10.2 Banking, Financial Services, and Insurance
10.3 Healthcare and Life Sciences
10.4 IT and Telecom
10.5 Retail and Ecommerce
10.6 Manufacturing
10.7 Government
10.8 Media and Entertainment
10.9 Others

11 Cognitive Operations Market, By Region
11.1 Introduction
11.2 North America
11.2.1 United States
11.2.2 Canada
11.3 Europe
11.3.1 United Kingdom
11.3.2 Germany
11.3.3 France
11.3.4 Rest of Europe
11.4 Asia Pacific
11.4.1 China
11.4.2 Japan
11.4.3 India
11.4.4 Rest of Asia Pacific
11.5 Rest of World (RoW)
11.5.1 Israel
11.5.2 United Arab Emirates
11.5.3 Mexico
11.5.4 Rest of RoW

12 Competitive Landscape
12.1 Overview
12.2 Top Players in the Cognitive Operations Market
12.3 Competitive Scenario
12.3.1 New Product Launches/Product Upgradations
12.3.2 Partnerships and Collaborations
12.3.3 Mergers and Acquisitions

13 Company Profiles
(Introduction, Products & Services, Strategy, & Analyst Insights, Developments, MnM View)*
13.1 Introduction
13.2 IBM
13.3 CA Technologies
13.4 Micro Focus
13.5 VMware
13.6 Splunk
13.7 BMC Software
13.8 HCL Technologies
13.9 New Relic
13.10 Servicenow
13.11 Cloudfabrix
13.12 Loom Systems
13.13 Dynatrace
13.14 Devo
13.15 Logz.Io
13.16 Corvil
13.17 Interlink Software Services
13.18 Correlata
13.19 Science Logic
13.20 Sumo Logic
13.21 Risc Networks
13.22 Bay Dynamics
13.23 Appnomic
13.24 Appdynamics
13.25 Zenoss
13.26 Ymor

*Details on Marketsandmarkets View, Introduction, Product & Services, Strategy, & Analyst Insights, New Developments Might Not Be Captured in Case of Unlisted Companies.

14 Appendix
14.1 Insights of Industry Experts
14.2 Discussion Guide
14.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
14.4 Related Reports
14.5 Author Details

List of Tables

Table 1 United States Dollar Exchange Rate, 2015–2017
Table 2 Global Cognitive Operations Market Size and Growth Rate, 2016–2023 (USD Million, Y-O-Y %)
Table 3 Market Size By Component, 2016–2023 (USD Million)
Table 4 Market Size By Solution, 2016–2023 (USD Million)
Table 5 Solutions: Market Size By Region, 2016–2023 (USD Million)
Table 6 Software Tools: Market Size, By Region, 2016–2023 (USD Million)
Table 7 Platforms: Market Size By Region, 2016–2023 (USD Million)
Table 8 Cognitive Operations Market Size, By Service, 2016–2023 (USD Million)
Table 9 Services: Market Size By Region, 2016–2023 (USD Million)
Table 10 Deployment and Integration Market Size, By Region, 2016–2023 (USD Million)
Table 11 Training and Consulting Market Size, By Region, 2016–2023 (USD Million)
Table 12 Support and Maintenance Market Size, By Region, 2016–2023 (USD Million)
Table 13 Cognitive Operations Market Size, By Application, 2016–2023 (USD Million)
Table 14 IT Operations Analytics: Market Size By Region, 2016–2023 (USD Million)
Table 15 Application Performance Management: Market Size By Region, 2016–2023 (USD Million)
Table 16 Infrastructure Management: Market Size By Region, 2016–2023 (USD Million)
Table 17 Network Analytics: Market Size By Region, 2016–2023 (USD Million)
Table 18 Security Analytics: Market Size By Region, 2016–2023 (USD Million)
Table 19 Others: Market Size By Region, 2016–2023 (USD Million)
Table 20 Cognitive Operations Market Size, By Deployment Mode, 2016–2023 (USD Million)
Table 21 Cloud: Market Size By Region, 2016–2023 (USD Million)
Table 22 On-Premises: Market Size By Region, 2016–2023 (USD Million)
Table 23 Cognitive Operations Market Size, By Enterprise Size, 2016–2023 (USD Million)
Table 24 Large Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 25 Small and Medium-Sized Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 26 Cognitive Operations Market Size, By Vertical, 2016–2023 (USD Million)
Table 27 Banking, Financial Services, and Insurance: Market Size By Region, 2016–2023 (USD Million)
Table 28 Healthcare and Life Sciences: Market Size By Region, 2016–2023 (USD Million)
Table 29 IT and Telecom: Market Size By Region, 2016–2023 (USD Million)
Table 30 Retail and Ecommerce: Market Size By Region, 2016–2023 (USD Million)
Table 31 Manufacturing: Market Size By Region, 2016–2023 (USD Million)
Table 32 Government: Market Size By Region, 2016–2023 (USD Million)
Table 33 Media and Entertainment: Market Size By Region, 2016–2023 (USD Million)
Table 34 Others: Market Size By Region, 2016–2023 (USD Million)
Table 35 Cognitive Operations Market Size, By Region, 2016–2023 (USD Million)
Table 36 North America: Market Size By Country, 2016–2023 (USD Million)
Table 37 North America: Market Size By Component, 2016–2023 (USD Million)
Table 38 North America: Market Size By Solution, 2016–2023 (USD Million)
Table 39 North America: Market Size By Service, 2016–2023 (USD Million)
Table 40 North America: Market Size By Deployment Mode, 2016–2023 (USD Million)
Table 41 North America: Market Size By Enterprise Size, 2016–2023 (USD Million)
Table 42 North America: Market Size By Application, 2016–2023 (USD Million)
Table 43 North America: Market Size By Vertical, 2016–2023 (USD Million)
Table 44 Europe: Cognitive Operations Market Size, By Country, 2016–2023 (USD Million)
Table 45 Europe: Market Size By Component, 2016–2023 (USD Million)
Table 46 Europe: Market Size By Solution, 2016–2023 (USD Million)
Table 47 Europe: Market Size By Service, 2016–2023 (USD Million)
Table 48 Europe: Market Size By Deployment Mode, 2016–2023 (USD Million)
Table 49 Europe: Market Size By Enterprise Size, 2016–2023 (USD Million)
Table 50 Europe: Market Size By Application, 2016–2023 (USD Million)
Table 51 Europe: Market Size By Vertical, 2016–2023 (USD Million)
Table 52 Asia Pacific: Cognitive Operations Market Size, By Country, 2016–2023 (USD Million)
Table 53 Asia Pacific: Market Size By Component, 2016–2023 (USD Million)
Table 54 Asia Pacific: Market Size By Solution, 2016–2023 (USD Million)
Table 55 Asia Pacific: Market Size By Service, 2016–2023 (USD Million)
Table 56 Asia Pacific: Market Size By Deployment Mode, 2016–2023 (USD Million)
Table 57 Asia Pacific: Market Size By Enterprise Size, 2016–2023 (USD Million)
Table 58 Asia Pacific: Market Size By Application, 2016–2023 (USD Million)
Table 59 Asia Pacific: Market Size By Vertical, 2016–2023 (USD Million)
Table 60 Rest of World: Cognitive Operations Market Size, By Country, 2016–2023 (USD Million)
Table 61 Rest of World: Market Size By Component, 2016–2023 (USD Million)
Table 62 Rest of World: Market Size By Solution, 2016–2023 (USD Million)
Table 63 Rest of World: Market Size By Service, 2016–2023 (USD Million)
Table 64 Rest of World: Market Size By Deployment Mode, 2016–2023 (USD Million)
Table 65 Rest of World: Market Size By Enterprise Size, 2016–2023 (USD Million)
Table 66 Rest of World: Market Size By Application, 2016–2023 (USD Million)
Table 67 Rest of World: Market Size By Vertical, 2016–2023 (USD Million)
Table 68 New Product Launches/Product Upgradations, 2016–2018
Table 69 Partnerships and Collaborations, 2016–2017
Table 70 Mergers and Acquisitions, 2015–2018

List of Figures

Figure 1 Global Cognitive Operations Market Segmentation
Figure 2 Global Market Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Cognitive Operations Market Snapshot, By Component, 2018 vs 2023
Figure 8 Market Snapshot By Solution
Figure 9 Market Snapshot By Service
Figure 10 Market Snapshot By Application, 2018 vs 2023
Figure 11 Market Snapshot By Enterprise Size
Figure 12 Market Snapshot By Deployment Mode
Figure 13 Market Snapshot By Vertical, 2018–2023
Figure 14 Market Snapshot Regional Snapshot
Figure 15 The Growing Need to Monitor Complex IT Environments is Expected to Drive the Overall Growth of the Cognitive Operations Market During the Forecast Period
Figure 16 IT and Telecom Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 17 Asia Pacific is Expected to Exhibit the Highest Growth Potential During the Forecast Period
Figure 18 Asia Pacific is Expected to Rise as the Best Opportunity Market for Investments in the Next 5 Years
Figure 19 Cognitive Operations: Drivers, Restraints, Opportunities, and Challenges
Figure 20 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 21 Platforms Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 22 Support and Maintenance Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 23 Security Analytics Segment is Expected to Register the Highest CAGR During the Forecast Period
Figure 24 Cloud Deployment Mode is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 25 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 26 IT and Telecom Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 27 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 28 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 29 North America: Market Snapshot
Figure 30 Asia Pacific: Market Snapshot
Figure 31 Key Developments By the Major Players in the Cognitive Operations Market, 2015–2018
Figure 32 IBM: Company Snapshot
Figure 33 IBM: SWOT Analysis
Figure 34 CA Technologies: Company Snapshot
Figure 35 CA Technologies: SWOT Analysis
Figure 36 Micro Focus: Company Snapshot
Figure 37 Micro Focus: SWOT Analysis
Figure 38 VMware: Company Snapshot
Figure 39 VMware: SWOT Analysis
Figure 40 Splunk: Company Snapshot
Figure 41 Splunk: SWOT Analysis
Figure 42 HCL Technologies: Company Snapshot
Figure 43 New Relic: Company Snapshot

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