China Automatic Teller Machine (ATM) Industry Report, 2019-2025

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Date: 15-May-2019
No. of pages: 195
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Since 1985 when the first ATM was deployed in China, ATM installation has been on the rise. By the end of 2018, the ownership of bank self-service equipment had reached 1,110,800 units in China, presenting a year-on-year upsurge of 15.6%, with 7.99 units per 10,000 people, up 15.03% over the previous year. As estimated, the ownership will exceed 2.1 million units in 2025.

In 2018, the statistical standards for bank self-service equipment ownership changed, with intelligent teller machines added, which helped explain the 12 percentage points higher in the ownership growth than in 2017. Noticeably, the self-service equipment ownership suffered a decline for the first time in 2018: in the fourth quarter, ATM ownership stood at 1,110,800 units, a reduction of 17,700 units from the third quarter of the year, from which it can be seen that banks need more intelligent machines in the wave of FinTech.

As online and mobile payments take ground, cash payment is being shocked. In 2016, China’s ATM ownership growth plummeted to 6.6% along with the first negative growth in cash withdrawal with bank cards, before a nose drive to a mere 3.9% in 2017. In 2018, ATM ownership went down for the first time. Banks urgently need to address the rising costs such as outlet rental and staff wages as well as the challenges posed by internet banking, and intelligent equipment & information system serve as a solution to lower cost and higher efficiency. By the end of 2018, there had been 228,600 banking outlets in China, first less than in the previous quarter; a record of 88.67% transactions on average had not been handled on bank counter. Against the backdrop, new types of self-service equipment, typically virtual teller machine (VTM) and smart teller machine (STM) open up a new market.

In 2019, VTM and STM are becoming the mainstream ATM, both providing comprehensive services like public-to-private transfer, domestic and foreign transactions, domestic and foreign currencies and financial management. Versatile functions and high cost-performance ratio will ensure the leading role of VTM and STM in future self-service financial service market. Currently, major banks in China have begun to deploy such equipment, such as China Construction Bank having launched a total of virtually 50,000 VTMs/STMs as of 2018.

In China, bank self-service terminals will be more deployed outside banks to form a network and offer more functions to meet the needs of rural urbanization as they pack more emerging technologies. The way of expansion in the form of network outside banks will hold the trend and help to solve the problem of uneven distribution of machines between regions, between urban and rural areas or between different places in the same area. More self-service terminals will be needed accordingly.

Competitive pattern:

NCR, Diebod and WincorNixdorf are the top three players in the world, with a combined 80% share of the global market. Among dozens of ATM manufacturers in China, domestic brands include GRG Banking Equipment Co., Ltd., Shenzhen Yihua Computer Co., Ltd., Eastern Communications Co., Ltd. (Eastcom), Guangzhou KingTeller Technology Co., Ltd. and Cashway Technology Co., Ltd.; European and American brands include NCR, Diebod and WincorNixdorf; Japanese and Korean brands cover Hitachi, OKI and Hyosung.

GRG Banking Equipment Co., Ltd. started with production of ATMs, and had topped the list of ATM sales in China for ten consecutive years from 2008 to 2017, with a market share of nearly 30%. In 2018, the company registered RMB5,459 million in revenue, soaring 24.53% from a year earlier, which was credited to more earnings from its intelligent security and intelligent finance operations.  

Guangzhou KingTeller Technology Co., Ltd. is engaged in sales and operation of ATM products. In 2018, its revenue and net income attributable to the shareholders of the listed company plunged by 32.77% and 798.93% to RMB383 million and negatively RMB96.22 million versus 2017, respectively. The worse performance resulted from less demand.

The report highlights the following:


  • ATM industry (definition, classification, industry chain, market characteristics, business model, industry policy, technology trend, etc.);

  • Global ATM market (size, competitive pattern, structure, prospect, etc.);

  • China ATM market (size, competitive pattern, import & export, structure, prospect, etc.);

  • China ATM market segments (CRS, VTM, ATM, STM, etc.);

  • Bank card market (quantity of cards issued, IC card development, etc.);

  • 11 ATM manufacturers (NCR, Diebold, Wincor Nixdorf, Hitachi, OKI, GRG Banking, KingTeller, Eastcom, DCITS and Shenzhen Yihua Computer) (profile, operation, revenue structure, R&D costs, ATM business, development strategy, etc.).

China Automatic Teller Machine (ATM) Industry Report, 2019-2025

Table of Contents

1. Overview of ATM
1.1 Definition and Classification
1.1.1 Definition
1.1.2 Classification
1.2 Industry Chain
1.3 Operating Mode
1.3.1 Operation Mode of Foreign ATM Markets
1.3.2 Operation Mode of Chinese ATM Market
1.4 Industry Policy
1.5 Development Trend
1.5.1 Further-expanded Function of ATM
1.5.2 Developing toward Safer Direction
1.5.3 Wider Application of Biological Recognition Technology
1.5.4 Further Integration of Wireless Network Technology
1.5.5 Popularization of No-card Withdrawal

2. Global ATM Market
2.1 Banking IT Market
2.2 ATM Market
2.2.1 Quantity of ATM
2.2.2 ATM Installation Rate
2.3 Competition Pattern
2.3.1 Regional Competition
2.3.2 Corporate Competition
2.4 Development Outlook

3. Chinese ATM Market
3.1 Status Quo
3.2 Industrial Characteristics
3.2.1 Business Model
3.2.2 Regionality
3.2.3 Seasonality
3.3 Market Size
3.3.1 Quantity of ATM
3.3.2 ATM Installation Rate
3.3.3 ATM Purchase Volume of Banks
3.4 Competition Pattern
3.4.1 Manufacturers
3.4.2 Competition between ATM Buyers
3.5 Imports & Exports
3.5.1 Imports
3.5.2 Exports
3.6 Key Drivers and Prospect

4. Key Market Segments
4.1 Overview
4.2 CRS
4.2.1 Overview
4.2.2 Purchase Quantity and Ownership
4.2.3 Competitive Landscape
4.2.4 Forecast
4.3 Video Teller Machine (VTM or ITM)
4.3.1 Overview
4.3.2 Technical Proposal
4.3.3 Market Value
4.3.4 Competitive Landscape
4.4 ATM Outsourcing

5. Bank Card Business in China
5.1 Number of Issued Bank Cards
5.2 Withdrawal and Deposit
5.3 Financial IC Cards
5.3.1 Overview
5.3.2 Development Course
5.3.3 Market Size
5.3.4 EVM Deployment

6. Major ATM Clients in China
6.1 Agricultural Bank of China
6.1.1 Profile
6.1.2 Number of Issued Bank Cards
6.1.3 Quantity of ATM
6.2 Industrial and Commercial Bank of China
6.2.1 Profile
6.2.2 Number of Issued Bank Cards
6.2.3 Quantity of ATM
6.3 China Construction Bank
6.3.1 Profile
6.3.2 Number of Issued Bank Cards
6.3.3 Quantity of ATM
6.4 Bank of China
6.4.1 Profile
6.4.2 Number of Issued Bank Cards
6.4.3 Quantity of ATM
6.5 Bank of Communications
6.5.1 Profile
6.5.2 Number of Issued Bank Cards
6.5.3 Quantity of ATM
6.6 Some Joint-stock Commercial Banks
6.6.1 China Merchants Bank
6.6.2 China CITIC Bank
6.6.3 Shanghai Pudong Development Bank

7. Global Major ATM Manufacturers
7.1 NCR
7.1.1 Profile
7.1.2 Operating Performance
7.1.3 Revenue Structure
7.1.4 Gross Margin
7.1.5 R & D Expenditure
7.1.6 ATM Business
7.1.7 ATM Business in China
7.1.8 Omni-channel Technology
7.1.9 Cooperation in iTM between NCR and Vidyo
7.2 Diebold
7.2.1 Profile
7.2.2 Operating Performance
7.2.3 Revenue Structure
7.2.4 Gross Margin
7.2.5 R & D Expenditure
7.2.6 ATM Business
7.2.7 ATM Business in China
7.2.8 Strategic Planning
7.2.9 Merger with Wincor Nixdorf
7.2.10 Forming New Joint Venture with Inspur
7.3 Wincor Nixdorf
7.3.1 Profile
7.3.2 Operating Performance
7.3.3 Revenue Structure
7.3.4 Gross Margin
7.3.5 R & D Expenditure
7.3.6 ATM Business
7.3.7 ATM Business in China
7.4 Hitachi
7.4.1 Profile
7.4.2 Operating Performance
7.4.3 Revenue Structure
7.4.4 R & D Expenditure
7.4.5 ATM Business
7.4.6 ATM Business in China
7.4.7 Strategic Planning
7.5 OKI
7.5.1 Profile
7.5.2 Operating Performance
7.5.3 Revenue Structure
7.5.4 Gross Margin
7.5.5 R & D Expenditure
7.5.6 ATM Business
7.5.7 ATM Business in China
7.5.8 Strategic Planning
7.5.9 Forming Joint Venture with DCITS

8. Major Chinese ATM Manufacturers
8.1 GRG Banking
8.1.1 Profile
8.1.2 Operating Performance
8.1.3 Revenue Structure
8.1.4 Gross Margin
8.1.5 R & D Expenditure
8.1.6 Orders
8.1.7 ATM Business
8.1.8 Construction of Financial Outsourcing Service Platform Nationwide
8.1.9 Development Prospect
8.2 Shenzhen Yihua Computer
8.2.1 Profile
8.2.2 Production and Sales
8.2.3 Major Clients
8.2.4 ATM Business
8.2.5 Latest Technological Achievements
8.2.6 Future Technology Trends
8.3 Eastcom
8.3.1 Profile
8.3.2 Operating Performance
8.3.3 Revenue Structure
8.3.4 Gross Margin
8.3.5 R&D Expenditure
8.3.6 ATM Business
8.3.7 Development Prospect
8.4 KingTeller
8.4.1 Profile
8.4.2 Operating Performance
8.4.3 Revenue Structure
8.4.4 Gross Margin
8.4.5 R&D Expenditure
8.4.6 ATM Business
8.4.7 Development Prospect
8.4.8 KingTeller Increases Capital to ATM Production Subsidiaries
8.5 Cashway
8.5.1 Profile
8.5.2 ATM Business
8.5.3 Financial Service Outsourcing Business
8.5.4 Revenue
8.6 DCITS
8.6.1 Profile
8.6.2 Operating Performance
8.6.3 Revenue Structure
8.6.4 Gross Margin
8.6.5 R&D Expenditure
8.6.6 ATM Main Products and Solutions
8.6.7 GRGBanking Indirectly Controls DCITS
8.6.8 Development Prospect

List of Charts

ATM Classification
Major Manufacturers of ATM Upstream Modules
Profit Model of ATM Collaboration Operation in China
Profit Model of ATM Finance Lease in China
Major ATM Operators in China
Major Policies on ATM in China in Recent Years
ATM with the Function of Biological Recognition Released Recently by Some Manufacturers and Institutions
Global Spending on Financial Industry Informatization, 2015-2025E
Global ATM Quantity and YoY Growth, 2011-2019
Global New ATM Quantity and YoY Growth, 2011-2019
Global ATM Quantity per 1 Million Persons and YoY Growth, 2011-2019
Global ATM Ownership by Region, 2016-2019
Global and China ATM Ownership and China’s Market Share, 2011-2019
Market Share of Global ATM Enterprises (by Ownership), 2018
Global ATM Ownership, 2015-2025E
Number of Banking Outlets and Ratio of Off-counter Transactions in China, 2014-2018
Number of Outlets of Major Banks in China, 2019
Number of Main Financial Institutions in Banking Industry in China, 2016-2018
Quantity of ATM Connected with China UnionPay and YoY Growth, 2011-2019
ATM Quantity per 1 Million Persons in China, 2011-2019
Number of Bank Cards that Each Set of ATM Can Deal with in China, 2011-2019
ATM Purchase Volume and YoY Growth in China, 2011-2018
Purchase Volume of Cash Recycling System (CRS) and YoY Growth in China, 2011-2018
Penetration Rate of Cash Recycling System (CRS) in China (by Purchase Volume), 2011-2018
Sales Volume of Domestic and Foreign Producers in Chinese ATM Market, 2011-2018
Market Share of ATM Manufacturers in China (by Sales Volume), 2011-2018
Ranking of Major Banks in China by ATM Purchase Volume Percentage, 2017-2018
ATM Import Volume and YoY Growth in China, 2011-2018
ATM Import Value and YoY Growth in China, 2011-2018
Average Unit Price and YoY Growth of Imported ATMs in China, 2011-2018
ATM Import Origins as well as Import Volume and Value in China, 2011-2018
ATM Importing Province as well as Import Volume and Value in China, 2015-2018
ATM Export Volume and YoY Growth in China, 2011-2018
ATM Export Value and YoY Growth in China, 2011-2018
Average Unit Price and YoY Growth of China’s ATM Exports, 2011-2018
China’s Top 10 ATM Export Destinations as well as Export Volume and Value, 2016-2018
China’s ATM Exporting Origins as well as Export Volume and Value, 2016-2018
Number of Network-connected ATMs in China, 2015-2025E
CRS Ownership and YoY Growth in China, 2011-2018
CRS Market Share in China by Ownership, 2011-2018
Market Share of CRS Manufacturers in China by Sales Volume, 2011-2018
CRS Purchase Quantity and YoY Growth Forecast in China, 2015-2025
CRS Ownership and YoY Growth Forecast in China, 2015-2025
CRS Market Share in China Forecast by Ownership, 2015-2025
Development of Bank Intelligent Equipment in China
Schematic Diagram for Main VTM Functions
Advantages and Disadvantages of VTM and Other Major Service Modes in Banks
Operating Cost Structure of VTM and Conventional Banking Outlets
Main Technology Composition of Typical Self-service Bank
Major Working Process for Typical VTM
Calculation Table of China’s VTM Market Size
Intelligent Equipment Deployment of Large Commercial Banks in China, 2018
VTM Procurement Projects of Banks in China, 2018
VTM Industry Chain and Major Competitors
Schematic Diagram for ATM Outsourcing Service
Cumulative Volume of Issued Bank Cards and YoY Growth in China, 2011-2018
Structure of Number of Issued Bank Cards in China, 2011-2018
Withdrawal Transaction Volume and YoY Growth of Bank Cards in China, 2011-2018
Withdrawal Transaction Value and YoY Growth of Bank Cards in China, 2011-2018
Deposit Transaction Volume and YoY Growth of Bank Cards in China, 2011-2018
Deposit Transaction Value and YoY Growth of Bank Cards in China, 2011-2018
Average Transaction Value Per Withdrawal and Deposit Transaction of Bank Cards in China, 2011-2018
China's Timetable for Reform of Financial IC Card Environments and Issuance, 2015-2018
Cumulative Volume of Issued Financial IC Cards, YoY Growth and its Penetration in Bank Cards in China, 2011-2018
EMV Advancement Process in Major Regions around the World, 2017-2018
Visa’s EMV ATM Transformation Plan
Cumulative Volume of Issued Bank Cards and YoY Growth of Agricultural Bank of China, 2011-2019
Cumulative Volume of Issued Credit Cards and Debit Cards of Agricultural Bank of China, 2011-2019
Market Share of Agricultural Bank of China in Debit Cards and Credit Cards (by Cumulative Issued Volume), 2011-2019
ATM Quantity and YoY Growth of Agricultural Bank of China, 2011-2019
Market Share of Agricultural Bank of China by ATM Quantity, 2011-2019
Each Set of ATM Corresponding to Number of Bank Cards of Agricultural Bank of China, 2011-2019
Cumulative Volume of Issued Bank Cards and YoY Growth of Industrial and Commercial Bank of China, 2011-2019
Cumulative Volume of Issued Debit Cards and Credit Cards of Industrial and Commercial Bank of China, 2011-2019
Market Share of Industrial and Commercial Bank of China in Debit Cards and Credit Cards (by Cumulative Issued Volume), 2011-2019
ATM Quantity and YoY Growth of Industrial and Commercial Bank of China, 2011-2019
Market Share of Industrial and Commercial Bank of China by ATM Quantity, 2011-2019
ATM Transaction Value and YoY Growth of Industrial and Commercial Bank of China, 2011-2019
Each Set of ATM Corresponding to Number of Bank Cards of Industrial and Commercial Bank of China, 2011-2019
Cumulative Volume of Issued Bank Cards and YoY Growth of China Construction Bank, 2011-2019
Cumulative Volume of Issued Credit Cards and Debit Cards of China Construction Bank, 2011-2019
Market Share of China Construction Bank in Debit Cards and Credit Cards (by Cumulative Issued Volume), 2011-2019
ATM Quantity and YoY Growth of China Construction Bank, 2011-2019
Market Share of China Construction Bank by ATM Quantity, 2011-2019
Each Set of ATM Corresponding to Number of Bank Cards of China Construction Bank, 2011-2019
Cumulative Volume of Issued Bank Cards and YoY Growth of Bank of China, 2011-2019
Cumulative Volume of Issued Credit Cards and Debit Cards of Bank of China, 2011-2019
Market Share of Bank of China in Debit Cards and Credit Cards (by Cumulative Issued Volume), 2011-2019
ATM Quantity and YoY Growth of Bank of China, 2011-2019
Market Share of Bank of China by ATM Quantity, 2011-2019
Each Set of ATM Corresponding to Number of Bank Cards and YoY Growth of Bank of China, 2011-2019
Cumulative Volume of Issued Credit Cards and Debit Cards of Bank of Communications, 2011-2019
Market Share of Bank of Communications in Debit Cards and Credit Cards (by Cumulative Issued Volume), 2011-2019
ATM Quantity and YoY Growth of Bank of Communications, 2011-2019
Market Share of Bank of Communications by ATM Quantity, 2011-2019
Each Set of ATM Corresponding to Number of Bank Cards and YoY Growth of Bank of Communications, 2011-2019
iTM Equipment Installations of Bank of Communications, 2011-2019
ATM Quantity and YoY Growth of China Merchants Bank, 2011-2019
CRS and ATM Installations of China Merchants Bank, 2011-2019
Market Share of China Merchants Bank by ATM Quantity, 2011-2019
ATM Quantity and YoY Growth of China CITIC Bank, 2011-2019
Market Share of China CITIC Bank by ATM Quantity, 2011-2019
ATM Quantity and YoY Growth of Shanghai Pudong Development Bank, 2011-2019
Market Share of Shanghai Pudong Development Bank by ATM Quantity, 2011-2019
Revenue and Net Income of NCR, 2011-2019
Revenue and Net Income Forecast of NCR, 2019-2025
NCR’s Revenue Structure (by Business), 2011-2019
NCR’s Revenue Structure (by Region), 2011-2019
Gross Profit and YoY Growth of NCR, 2011-2019
R & D Expenditure and YoY Growth of NCR, 2011-2019
Global Production Base Distribution of NCR ATM
NCR’s Major ATM Products
NCR’s ATM Sales Volume and Market Share in China, 2011-2019
Omni-channel Platform of NCR
New Revenue Opportunities of NCR
Revenue and Net Income of Diebold, 2011-2019
Revenue and Net Income Forecast of Diebold, 2019-2025
Diebold’s Revenue Structure (by Business), 2011-2019
Diebold’s Revenue Structure (by Region), 2011-2019
Gross Profit and YoY Growth of Diebold, 2011-2019
R & D Expenditure and YoY Growth of Diebold, 2011-2019
Diebold ATM Product Series
Irving & Janus-New Products Released by Diebold in 2018
Diebold’s ATM Fleet in North America
Diebold's ATM Sales Volume and Market Share in China, 2011-2018
Diebold's Strategic Planning
Diebold’s Retail Banking Evolution
Merger Consideration between Diebold and Wincor Nixdorf
Market Share of Diebold and Wincor Nixdorf (after Merger) by Region
Joint-venture Architecture of Diebold and Inspur
Revenue and YoY Growth of Wincor Nixdorf, FY2011-FY2019
Revenue and Net Income Forecast of Wincor Nixdorf, FY2019-FY2025
Revenue Structure of Wincor Nixdorf (by Segment), FY2011-FY2019
Revenue Structure of Wincor Nixdorf (by Business), FY2011-FY2019
Revenue Structure of Wincor Nixdorf (by Region), FY2011-FY2019
Gross Profit and YoY Growth of Wincor Nixdorf, FY2011-FY2019
R & D Expenditure and YoY Growth of Wincor Nixdorf, FY2011-FY2019
Wincor Nixdorf ATM Product Series
ATM Sales Volume and Market Share of Wincor Nixdorf in China, 2011-2018
Revenue and Income of Hitachi, FY2011-FY2019
Revenue and Net Income Forecast of Hitachi, FY2019-FY2025
Hitachi's Revenue Structure (by Business), FY2017-FY2018
Hitachi's Revenue Structure (by Region), FY2017-FY2018
R&D Costs and YoY Growth of Hitachi, FY2011-FY2019
R&D Expenses of Hitachi by Segment, FY2011-FY2019
Key Facts about Hitachi-Omron
Hitachi's ATM Sales Volume and Market Share in China, 2011-2018
Information & Telecommunication Systems Business strategy
Revenue and YoY Growth of OKI, FY2011-FY2019
Revenue and Net Income Forecast of OKI, FY2019-FY2025
OKI's Revenue Structure (by Business), FY2011-FY2019
Gross Profit and YoY Growth of OKI, FY2011-FY2019
R & D Expenditure and YoY Growth of OKI, FY2011-FY2018
OKI’s Overseas ATM Business Layout
Cash Replenishment Planning Service
Development History of OKI’s ATM Business
OKI’s Business in China in Recent Years
OKI's ATM Sales Volume and Market Share in China, 2011-2018
Strategy Chart of OKI
Revenue and YoY Growth of GRG, 2011-2019
Net Income and YoY Growth of GRG, 2011-2019
GRG’s Revenue Structure (by Product), 2011-2019
GRG’s Revenue Structure (by Region), 2011-2019
GRG’s Gross Margin (by Product), 2011-2019
GRG’s Gross Margin (by Region), 2011-2019
R & D Expenditure and YoY Growth of GRG, 2011-2019
Major Products and Service Orders of GRG, 2017-2018
ATM Products of GRG
Sales Volume, Market Share, Ranking and Average Unit Price of GRG’s ATM in China, 2011-2019
Revenue, Gross Profit and Gross Margin of GRG’s ATM and Related Businesses, 2013-2019
Fund-raising and Proposed Usage of GRG Banking, 2019
Schematic Diagram for Financial Outsourcing Service Platform of GRG Banking
Status of Financial Outsourcing Service Platform in GRG Banking’s Strategy
Regional Distribution of GRG Banking’s Financial Outsourcing Service
Revenue and YoY Growth of GRG, 2015-2025E
Major Clients of Shenzhen Yihua Computer
ATM Sales Volume and Market Share of Shenzhen Yihua Computer in China, 2011-2019
Schematic Diagram for Yihua Computer Face Recognition Technology Applications
Revenue and YoY Growth of Eastcom, 2011-2019
Net Income and YoY Growth of Eastcom, 2011-2019
Eastcom’s Revenue Structure (by Product), 2011-2019
Eastcom’s Revenue Structure (by Region), 2011-2019
Eastcom’s Gross Margin (by Product), 2011-2019
Proportion of R & D Expenditure in Revenue of Eastcom, 2011-2019
ATM Revenue and YoY Growth of Eastcom, 2011-2019
Sales Volume, Market Share of Eastcom’s ATM in China, 2011-2019
Revenue and YoY Growth of Eastcom, 2015-2025
Revenue and YoY Growth of KingTeller, 2011-2019
Net Income and YoY Growth of KingTeller, 2011-2019
KingTeller’s Revenue Structure (by Business), 2011-2018
KingTeller’s Revenue Structure (by Region), 2011-2018
KingTeller’s Gross Margin (by Business), 2011-2019
KingTeller’s Gross Margin (by Region), 2011-2019
R & D Expenditure and YoY Growth of KingTeller, 2011-2019
Key ATM Products of KingTeller
ATM Sales Volume, Market Share, Ranking of KingTeller, 2016-2018
Revenue and YoY Growth of KingTeller, 2019-2025
Main ATM Products of Cashway
ATM Sales Volume, Market Share and Ranking of Cashway, 2012-2019
ATM Bid Winning of Cashway, Jan.-Dec., 2019
ATM Sales Volume, Market Share, Ranking of Cashway, 2016-2018
Revenue and YoY Growth of DCITS, 2011-2019
Net Income and YoY Growth of DCITS, 2011-2019
Revenue Structure of DCITS by Business, 2011-2019
Gross Margin of DCITS by Business, 2011-2019
R & D Expenditure and Its Ratio to Revenue of DCITS, 2013-2018
Main ATM Products of DCITS
Revenue and YoY Growth of DCITS, 2019-2025

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