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AIOps Platform Market by Component, Service (Implementation, Consulting, and Managed Services), Application (Real-time Analytics, Infrastructure Management, and Application Performance Management), Vertical, and Region - Global Forecast to 2023

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Date: 17-Jul-2018
No. of pages: 148
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The AIOps platform market is projected to grow at a Compound Annual Growth Rate (CAGR) of 34.0% during the forecast period

The global AIOps market size is expected to grow from USD 2.55 billion in 2018 to USD 11.02 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 34.0% during the forecast period. Major growth factors for the market include the growing demand for AI-based services in IT operations, increasing shift of organizations’ core business toward the cloud, and increasing end-to-end business application assurance and uptime. In addition, increasing investments in the AIOps technology is also a key growth factor for the market. However, lack of skilled professionals may restrain the market growth.

Platforms segment is expected to have the largest market size during the forecast period

AIOps platform encompasses a combination of various AI strategies including data output, aggregation, analytics, algorithms, automation and orchestration, ML, and visualization. These platforms enable the use of multiple sources of data, data collection methods, and analytical and presentation technologies. The platform provides multiple IT operations disciplines with advanced analytical capabilities directly and indirectly. The platform is centralized and flexible, and helps to deliver data insights continuously provided by automated algorithmic ML capability analyzing unprecedented amounts of data. To use these technologies, AIOps platforms contain multiple layers that address different functionalities, such as data collection and storage, analytical tools, visualization, and integrations with other applications and services.

Managed service in the services segment is expected to grow at a higher CAGR during the forecast period

Managed services offerings have been evolved, owing to technological advancements, such as AIOps applications which allow IT professionals to operate beyond the usual specialized scenarios and expand into more complex and heterogeneous business environments. These services refer to the outsourcing of in-house functionalities, so that they can be managed by third-party Managed Service Providers (MSPs). Managed services include consulting, integration, and maintenance of deployed solutions. An MSP is a third-party contractor who delivers network-based services, applications, and equipment to enterprises, residences, and other service providers. MSPs manage and assume full responsibility for offering a defined set of services to their clients.

North America is expected to hold the largest market size and Asia Pacific is projected to grow at the highest rate during the forecast period

North America is expected to have the largest market size in the global AIOps platform market, as developed economies in the region are investing heavily in R&D activities. The continued spread of digital transformation across industries and growing convergence of different technologies, such as AI, ML, big data, and analytics have created an impact in the region and led to an increase in IT budget. Additionally, to meet the demands of AI-powered solutions, the region’s tech giants, such as IBM, BMC Software, CA Technologies, VMware, and Splunk, are focusing on delivering AI-powered services to help their customers in building intelligent applications. For instance, BMC Software partnered with IBM to integrate ML, predictive capabilities, and AI from IBM Watson into BMC’s leading IT service management solutions. Growing government initiatives in the region are also boosting the AIOps platform market growth. They are enhancing the existing IT infrastructure by launching programs, such National Artificial Intelligence Research and Development and smart city programs.

Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period, as the region is witnessing dynamic changes in the adoption of automation in various activities across verticals. The demand for AI-powered solutions and services is growing across the region, due to the rapid generation of large volumes of data owing to the growing use of digital technologies, IoT, and connected devices. AI-powered solutions and services, such as ML, drive innovations in the realm of data analytics and address gaps related to the previously used tools. This boosts the confidence of enterprises in the APAC region to adopt big data technologies.

In the process of determining and verifying the market size of several segments and sub segments gathered through secondary research, extensive primary interviews were conducted with key people.The break-up of the profiles of the primary participants is as follows:


  • By Company: Tier 1 – 30 %, Tier 2 – 40%, and Tier 3 – 30%

  • By Designation: C-Level – 72%, Director Level – 14%, and Others – 14%

  • By Region: North America – 57%, Europe – 14%, and APAC – 29%


The AIOps platform market includes major vendors, such as IBM (US), CA Technologies (US), Micro Focus (UK), VM ware (US), Splunk (US), HCL (India), App Dynamics (US), MoogSoft (US), BMC Software (US), FixStream (US), and Correlsense (Israel).

Research Coverage

The report includes an in-depth competitive analysis of the key players in the AIOps platform market along with their company profiles, recent developments, and key market strategies. The report segments the AIOps platform market by component (platforms and services), application, deployment, organization size, vertical, and region.

Reasons to buy the Report:

The AIOps platform market is segmented on the basis of component (platforms and services), application, deployment, organization size, vertical, and region.

The report is expected to help the market leaders/new entrants in the AIOps platform market in the following ways:


  • The AIOps platform market revenue stream has been estimated based on the revenues generated by vendors (excluding hardware), offering AIOps platforms and associated services, inclusive of implementation, training and education, consulting, license and maintenance, and managed services. The report provides the closest approximations of the revenue numbers for the overall market and the sub segments. The market numbers are further divided into application, deployment, organization size, vertical, and regions.

  • The report helps the stakeholders understand the pulse of the market and provides them with information on the key market drivers, restraints, challenges, and opportunities.

  • The report is expected to help the stakeholders understand the competitors and gain more insights toimprove their market position. The competitive landscape section includes the competitor ecosystem, new product developments, partnerships, and mergers and acquisitions.

AIOps Platform Market by Component, Service (Implementation, Consulting, and Managed Services), Application (Real-time Analytics, Infrastructure Management, and Application Performance Management), Vertical, and Region - Global Forecast to 2023

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Industry Insights
2.2 Market Size Estimation
2.3 Research Assumptions
2.4 Limitations

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the AIOps Platform Market
4.2 Market Top 3 Services and Regions
4.3 Market By Component, 2018
4.4 Market By Organization Size, 2018
4.5 Market By Region, 2018–2023
4.6 Market Investment Scenario

5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Growing Demand of Ai-Based Services for IT Operations
5.2.1.2 Increasing Shift of Organizations’ Core Business Toward Cloud
5.2.1.3 Increasing End-To-End Business Application Assurance and Uptime
5.2.2 Restraints
5.2.2.1 Lack of Skilled Professionals
5.2.3 Opportunities
5.2.3.1 Exponentially Growing Data
5.2.3.2 Rising Need of Businesses for Holistic 360° Visibility
5.2.3.3 Increasing Investments in the AIOps Technology
5.2.4 Challenges
5.2.4.1 Growing Complexities and Dynamic Nature of the IT Architecture
5.2.4.2 Increasing Number of Changes in IT Operations
5.3 Technological Trends
5.3.1 Machine Learning
5.3.2 Big Data Analytics
5.4 Use Cases

6 AIOps Platform Market, By Component
6.1 Introduction
6.2 Platform
6.3 Services

7 Market By Service
7.1 Introduction
7.2 Implementation Services
7.3 License and Maintenance Services
7.4 Training and Education Services
7.5 Consulting Services
7.6 Managed Services

8 Market By Application
8.1 Introduction
8.2 Real-Time Analytics
8.3 Application Performance Management
8.4 Infrastructure Management
8.5 Network and Security Management
8.6 Others

9 AIOps Platform Market, By Organization Size
9.1 Introduction
9.2 Small and Medium-Sized Enterprises
9.3 Large Enterprises

10 Market By Deployment
10.1 Introduction
10.2 On-Premises
10.3 Cloud

11 AIOps Platform Market, By Vertical
11.1 Introduction
11.2 Banking, Financial Services, and Insurance
11.3 Healthcare and Life Sciences
11.4 Retail and Consumer Goods
11.5 IT and Telecom
11.6 Government
11.7 Manufacturing
11.8 Media and Entertainment
11.9 Others

12 AIOps Platform Market, By Region
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia Pacific
12.5 Rest of the World

13 Competitive Landscape
13.1 Overview
13.2 Market Ranking
13.3 Competitive Scenario
13.3.1 New Product Launches and Product Enhancements
13.3.2 Partnerships, Collaborations, and Agreements
13.3.3 Mergers and Acquisitions

14 Company Profiles
(Business Overview, Products Offered, Recent Developments, SWOT Analysis & MnM View)*
14.1 IBM
14.2 Splunk
14.3 CA Technologies
14.4 VMware
14.5 Micro Focus
14.6 HCL Technologies
14.7 AppDynamics
14.8 BMC Software
14.9 Moogsoft
14.10 FixStream
14.11 Key Innovators
14.11.1 Correlsense
14.11.2 AIMS Innovation
14.11.3 Corvil
14.11.4 ExtraHop
14.11.5 Devo
14.11.6 Tech Mahindra
14.11.7 ITRS
14.11.8 Loom Systems
14.11.9 Interlink Software
14.11.10 Grok
14.11.11 CloudFabrix
14.11.12 Dynatrace
14.11.13 Logz.io
14.11.14 Appnomic Systems
14.11.15 OpsDataStore
14.11.16 GAVS Technologies

*Details on Business Overview, Products Offered, Recent Developments, SWOT Analysis & MnM View Might Not Be Captured in Case of Unlisted Companies.

15 Appendix
15.1 Industry Experts
15.2 Discussion Guide
15.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
15.4 Introducing RT: Real-Time Market Intelligence
15.5 Available Customizations
15.6 Related Reports
15.7 Author Details

List of Tables

Table 1 AIOps Platform Market Size and Growth Rate, 2016–2023 (USD Million, Y-O-Y %)
Table 2 Artificial Intelligence Investment, 2016 (USD Billion)
Table 3 Enterprise Use Cases, By Vertical
Table 4 AIOps Platform Market Size, By Component, 2016–2023 (USD Million)
Table 5 Platform: Market Size By Region, 2016–2023 (USD Million)
Table 6 Services: Market Size By Region, 2016–2023 (USD Million)
Table 7 AIOps Platform Market Size, By Service, 2016–2023 (USD Million)
Table 8 Implementation Services: Market Size By Region, 2016–2023 (USD Million)
Table 9 License and Maintenance Services: Market Size By Region, 2016–2023 (USD Million)
Table 10 Traning and Education Services: Market Size By Region, 2016–2023 (USD Million)
Table 11 Consulting Services: Market Size By Region, 2016–2023 (USD Million)
Table 12 Managed Services: Market Size By Region, 2016–2023 (USD Million)
Table 13 AIOps Platform Market Size, By Application, 2016–2023 (USD Million)
Table 14 Real-Time Analytics: Market Size By Region, 2016–2023 (USD Million)
Table 15 Application Performance Management: Market Size By Region, 2016–2023 (USD Million)
Table 16 Infrastructure Management: Market Size By Region, 2016–2023 (USD Million)
Table 17 Network and Security Management: Market Size By Region, 2016–2023 (USD Million)
Table 18 Others: Market Size By Region, 2016–2023 (USD Million)
Table 19 AIOps Platform Market Size, By Organization Size, 2016–2023 (USD Million)
Table 20 Small and Medium-Sized Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 21 Large Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 22 AIOps Platform Market Size, By Deployment, 2016–2023 (USD Million)
Table 23 On-Premises: Market Size By Region, 2016–2023 (USD Million)
Table 24 Cloud: Market Size By Region, 2016–2023 (USD Million)
Table 25 AIOps Platform Market Size, By Vertical, 2016–2023 (USD Million)
Table 26 Banking, Financial Services, and Insurance: Market Size By Region, 2016–2023 (USD Million)
Table 27 Healthcare and Lifesciences: Market Size By Region, 2016–2023 (USD Million)
Table 28 Retail and Consumer Goods: Market Size By Region, 2016–2023 (USD Million)
Table 29 IT and Telecom: Market Size By Region, 2016–2023 (USD Million)
Table 30 Government: Market Size By Region, 2016–2023 (USD Million)
Table 31 Manufacturing: Market Size By Region, 2016–2023 (USD Million)
Table 32 Media and Entertainment: Market Size By Region, 2016–2023 (USD Million)
Table 33 Others: Market Size By Region, 2016–2023 (USD Million)
Table 34 AIOps Platform Market Size, By Region, 2016–2023 (USD Million)
Table 35 North America: Market Size By Component, 2016–2023 (USD Million)
Table 36 North America: Market Size By Service, 2016–2023 (USD Million)
Table 37 North America: Market Size By Application, 2016–2023 (USD Million)
Table 38 North America: Market Size By Deployment, 2016–2023 (USD Million)
Table 39 North America: Market Size By Organization Size, 2016–2023 (USD Million)
Table 40 North America: Market Size By Vertical, 2016–2023 (USD Million)
Table 41 Europe: AIOps Platform Market Size, By Component, 2016–2023 (USD Million)
Table 42 Europe: Market Size By Service, 2016–2023 (USD Million)
Table 43 Europe: Market Size By Application, 2016–2023 (USD Million)
Table 44 Europe: Market Size By Deployment, 2016–2023 (USD Million)
Table 45 Europe: Market Size By Organization Size, 2016–2023 (USD Million)
Table 46 Europe: Market Size By Vertical, 2016–2023 (USD Million)
Table 47 Asia-Pacific: AIOps Platform Market Size, By Component, 2016–2023 (USD Million)
Table 48 Asia-Pacific: Market Size By Service, 2016–2023 (USD Million)
Table 49 Asia-Pacific: Market Size By Application, 2016–2023 (USD Million)
Table 50 Asia-Pacific: Market Size By Deployment, 2016–2023 (USD Million)
Table 51 Asia-Pacific: Market Size By Organization Size, 2016–2023 (USD Million)
Table 52 Asia-Pacific: Market Size By Vertical, 2016–2023 (USD Million)
Table 53 Rest of the World: Market Size By Component, 2016–2023 (USD Million)
Table 54 Rest of the World: Market Size By Service, 2016–2023 (USD Million)
Table 55 Rest of the World: Market Size By Application, 2016–2023 (USD Million)
Table 56 Rest of the World: Market Size By Deployment, 2016–2023 (USD Million)
Table 57 Rest of the World: Market Size By Organization Size, 2016–2023 (USD Million)
Table 58 Rest of the World: Market Size By Vertical, 2016–2023 (USD Million)
Table 59 Market Ranking, 2018
Table 60 New Product Launches and Product Enhancements, 2016–2018
Table 61 Partnerships, Collaborations, and Agreements, 2015–2018
Table 62 Mergers and Acquisitions, 2016–2018

List of Figures

Figure 1 AIOps Platform Market Segmentation
Figure 2 Market Research Design
Figure 3 Data Triangulation
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Market Assumptions
Figure 7 Market Top 5 Segments, 2018
Figure 8 Market By Region, 2018
Figure 9 Rising Demand of Ai-Based Services for IT Operations and Increasing Shift of Organizations’ Core Business Toward Cloud are Expected to Drive the Growth of the AIOps Platform Market
Figure 10 Implementation Services and North American Region are Estimated to Have the Largest Market Shares in 2018
Figure 11 Platform Segment is Expected to Hold the Larger Market Size During the Forecast Period
Figure 12 Large Enterprises Segment is Expected to Hold the Larger Market Share During the Forecast Period
Figure 13 North America is Expected to Hold the Largest Market Size During the Forecast Period
Figure 14 North America is Expected to Emerge as the Best Market for Investments in the Next 5 Years
Figure 15 AIOps Platform Market: Drivers, Restraints, Opportunities, and Challenges
Figure 16 Platforms Segment is Expected to Have the Larger Market Size During the Forecast Period
Figure 17 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 18 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 19 Implementation Services Segment is Expected to Have the Largest Market Size During the Forecast Period
Figure 20 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 21 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 22 Real-Time Analytics is Expected to Have the Largest Market Size During the Forecast Period
Figure 23 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 24 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 25 Large Enterprises Segment is Expected to Have the Larger Market Size During the Forecast Period
Figure 26 Asia Pacific is Expected to Have the Second Largest Market Size During the Forecast Period
Figure 27 Europe is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 28 On-Premises Segment is Expected to Have the Larger Market Size During the Forecast Period
Figure 29 Asia Pacific is Expected to Have the Second Largest Market Size During the Forecast Period
Figure 30 Banking, Financial Services, and Insurance Vertical is Expected to Have the Largest Market Size During the Forecast Period
Figure 31 Europe is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 32 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 33 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 34 Asia Pacific is Expected to Be an Attractive Destination for Investments
Figure 35 North America: Market Snapshot
Figure 36 Platform Segment is Expected to Dominate the North American AIOps Platform Market During the Forecast Period
Figure 37 Platforms Segment is Expected to Dominate the Market in Europe During the Forecast Period
Figure 38 Asia Pacific: Market Snapshot
Figure 39 Platform Segment is Expected to Dominate the Market in Asia Pacific During the Forecast Period
Figure 40 Platform Segment is Expected to Dominate the Market in Rest of the World During the Forecast Period
Figure 41 Key Developments By the Leading Players in the Market During 2015–2018
Figure 42 IBM: Company Snapshot
Figure 43 Splunk: Company Snapshot
Figure 44 CA Technologies: Company Snapshot
Figure 45 VMware: Company Snapshot
Figure 46 Micro Focus: Company Snapshot
Figure 47 HCL Technologies: Company Snapshot
Figure 48 Tech Mahindra: Company Snapshot

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